Resource center

What can you do with Hyland Automate?

Work with your content in smart new ways by using Hyland Automate to build, deploy and manage content-centric automations.

ECM case studies: Transforming organizations with enterprise content management

Explore case studies showcasing how enterprise content management (ECM) systems can enhance efficiency, cut costs and improve service across various industries.

10 insights into the future of intelligent automation 

Analyst firm Deep Analysis uncovers the trends, challenges and opportunities shaping the future of AI and intelligent automation. Download the full report to unlock actionable insights that drive innovation and success in your organization.

Forrester Study: Transforming Processes with Content, Automation, and AI

Insights from the fifth annual Content Services Pulse Study

2025 Gartner® Hype Cycle™ for Artificial Intelligence

Gain critical insights into the rapidly evolving AI landscape with the 2025 Gartner Hype Cycle for Artificial Intelligence report.

Maximize business value from content intelligence and AI

Review new data from industry analyst and Intelligent Business Strategies CEO Mike Ferguson about how AI and content intelligence can maximize your business value.

AIIM whitepaper: Organizational readiness for generative AI

Explore AIIM’s analysis of how organizations can leverage unstructured data for AI success.

Content potential, unlocked: The Aragon Research Globe™ for Intelligent Enterprise Content Management, 2025

Discover how generative AI and intelligent content assistants are transforming how ECM delivers value and how vendors like Hyland are leading the change.

Virginia Community College System

Modern content services digitize, automate and expedite key workflows for faculty and students

Indiana State University

Renowned university leverages Hyland Automate for modernized form collections, operational efficiency and student experiences.

Cisco

World networking leader runs faster and more efficiently with Hyland Alfresco.

UNC Health

Fast-growing health system partners with Hyland to improve operational efficiencies, expedite workflows and reduce costs.

Washtenaw County

County with ‘most educated city in the U.S.’ saves $400,000 by replacing IBM FileNet with OnBase.

Liberty Mutual Insurance 

Global insurer saves $21 million over five years with assistance from Hyland.

Asante

Health system saves $200,000 in one year and cuts processing times 63% to 90% with Hyland’s Intelligent MedRecords.

Siemens

Global powerhouse gains efficiencies with intelligent capture.

Federal Aviation Administration 

Discover how a leading U.S. government agency leveraged Hyland Alfresco to transform its content management approach with an innovative enterprise-wide solution. By implementing an EDMS and consolidating vendor contracts, it achieved significant cost savings and operational efficiency.

TBWA Worldwide

International advertising agency solves its automation, rights management and workflow challenges in just three weeks with Hyland Nuxeo for DAM.

The Commonwealth of Massachusetts

The state was headed for the cloud, but it wanted a no-stress deployment. Enter Hyland.

BBVA

BBVA unifies global document management with Nuxeo, enabling scalable, high-performance automation.

CommunityLIVE

Start the journey from content management to content innovation.

Unveiling AI’s role in document processing and data extraction

Discover how AI-powered document processing works, as well as its benefits, applications and future potential.

20 intelligent document processing (IDP) use cases

Explore how IDP is helping businesses across various industries transform their operations for enhanced efficiency.

Valeris

Valeris, a patient services company, used Hyland IDP to accelerate the patient enrollment process and capture a 40% time-savings to the process. Learn more about how they did it.

Legacy system modernization for the digital era

Delve into legacy system modernization, how it meets challenges and best practices to implement it.

Langley Research Center

NASA center manages 2.5 TB of information with the flexible, open source Alfresco platform.

What can you do with Hyland IDP?

Hyland’s AI-powered intelligent document processing solution brings instant value and efficiency to teams that work with document capture, classification, extraction and validation.

Pushing the boundaries of enterprise content

Content is the foundation for digital transformation. Here’s how content experts can overcome today’s biggest business challenges and start innovating in smart new ways, using smart new technology. 

Powering your content with AI

Get the basics about the opportunities for infusing artificial intelligence into your content management strategy.

Before you invest in AI, assess your AI-readiness

The promise and potential of AI is something every organization wants to align with, but one big part of its implementation is often overlooked: AI-readiness. Before AI can achieve what you expect it to, your enterprise content must be AI-enabled. Here’s the AI-readiness framework to consider.

What can you do with Hyland Knowledge Enrichment?

Leverage Hyland Knowledge Enrichment to break free from data silos and unlock the true potential of your information, empowering your organization to work smarter, faster and more efficiently.

The 2025 process automation guide: Setting the right priorities

The use of AI in process automation will disrupt workplaces — just make sure your organization is leading.

Healthcare leaders: Achieve interoperability and enhance your process automation

Connect unstructured medical records and images from outside the EHR to your clinicians’ workflows with simplified healthcare technology.

The 9 key benefits of cloud computing in healthcare

Digital transformation requires creativity — an ability to look at how things are done today and reimagine them for the future.

Guide to modernizing banks and credit unions

Is your organization considering a technology upgrade? This legacy assessment provides answers.

How AI and automation can alleviate the workforce shortage in healthcare

With demand for professionals far outpacing the supply, health systems need to find innovative ways to utilize technology to automate tasks and free up staff.

The top five benefits of cloud-based enterprise imaging

Find out how Hyland Healthcare’s cloud solution can provide better security and higher availability.

Thinking intelligently about automation

Alan Pelz-Sharpe discusses why intelligent automation is as much a people and process activity as it is a technology challenge.

9 strategies for financial services transformation

The landscape for banks, credit unions and lenders can often feel hard to navigate — but the digital path forward doesn’t need to be an uncharted venture.

Effective IT modernization strategies for future-proofing your business

How a comprehensive IT modernization strategy can optimize operations and drive innovation.

Trends in intelligent automation for insurance

Insurance organizations all over the globe are accelerating their digital transformation efforts.

How AI is changing HR for the better

Explore the benefits and challenges of implementing AI in HR and solutions that support human-AI collaboration for efficiency, compliance and enhanced decision-making.

5 key takeaways from the HIMSS State of Interoperability and Connected Care report

From data integration challenges to the top use cases for AI, here are some intriguing findings from HIMSS Market Insights.

The revolution of AI in healthcare

AI innovation is fast-tracking the trajectory of everything from patient care to the future of medicine.

How to improve efficiency in clinical operations

Discover how to enhance clinical efficiency and patient care by integrating advanced technologies and optimizing workflows for streamlined, cost-effective operations.

The power of intelligent document processing (IDP) in healthcare

Learn about the latest advancements in IDP technology and their applications in healthcare. Explore the potential of IDP solutions in healthcare.

Streamline digital transformation for the HIM life cycle

Delays in medical record processing can be detrimental to patient care decisions, while also failing to meet regulatory requirements and inhibiting cash flow.

The future of digital government is AI-powered IDP

Discover why IDP has emerged as an essential tool for agencies and explore questions to ask when choosing a platform.

Measuring and improving operational efficiency

Discover key strategies, technologies and practices that can drive performance and unlock your business's full potential.

5 reasons government agencies turn to intelligent document processing

Managing countless documents with traditional processes can be costly. With IDP, agencies can save money and revolutionize how they work.

A policyholder-first approach to the insurance experience

Celent analyst explores how insurers can improve the online customer experience through customer focus and digitization.

Adapting to generational shifts: Meeting the changing needs of insurance agents

As the older generation retires, agents’ needs — and preferences — are changing. Celent’s Karlyn Carnahan explores how insurers can adapt.

Best practices for remote team management

Guide to managing remote teams: Boost productivity and security with effective strategies.

Success stories: How Hyland helps HR teams innovate and automate

Find out how these HR departments improved employee engagement and overcame key challenges with process automation.

The true cost of maintaining legacy systems

Modernizing your existing technology often seems like the smart play. But is the cost of keeping your legacy systems worth it?

Guide to modernizing insurance

Considering a technology upgrade? This legacy assessment provides answers.

Five steps to reclaim HR's role as a strategic partner

Unlock your HR department's strategic potential with an enterprise content solution, empowering them to focus on your organization’s most important asset: Your people.

Why Hyland Healthcare customers transitioned to the cloud

Leaders from Baptist Health, Bon Secours Mercy Health and Endeavor Health discuss top benefits and best practices.

How a vendor portal enhances invoice process automation

Learn how the Hyland Content Portal can elevate efficiency and improve accounts payable processes.

How Hyland helps healthcare organizations improve cybersecurity

Data breaches are increasingly common — and expensive — in healthcare. Our experts provide tips on how organizations can better protect themselves.

Why workflow automation is the key to federal IT transformation

Explore the seven key features of an effective workflow automation tool.

Essential AI terms you need to know

Discover AI essentials for beginners and experts alike with clear explanations that will empower you to navigate the AI landscape confidently.

Addressing workforce and infrastructure challenges with AI and automation

This webinar, featuring experts from IDC and Hyland, looks at how healthcare organizations can best deploy advanced technologies.

Government tech trends: Pandemic and citizen expectations

Modern content services enable digital transformation in government to enhance citizen and employee engagement. Learn more about the trends driving change.

Buy vs. build: The debate over insurance software never ends

To make the right decision, you must evaluate various financial implications. Development time, cost and resource availability are all key factors in determining an approach. Do you have a development shop with the capacity to build?

From tellers to terabytes: The digital makeover of modern banking

Stewart Watterson of Datos Insights takes a deep dive on how AI is the new currency of success in the financial industry.

The ROI of AP automation

Take a deep dive into the benefits of Hyland’s end-to-end solution — which can generate seven-figure benefits.

Hyland named a Challenger in the 2024 Gartner® Magic Quadrant™ report for Document Management

Gain insights into why Hyland is recognized as a trusted document management provider.

How connected data can help improve patient outcomes

This report from HIMSS explores how a Texas health system utilized technology to realize care and efficiency goals.

Reimagine government processes with intelligent content management 

Discover how agencies can unlock information and actionable insights.

DIY digital evolution assessment

A free DIY assessment that ends with simple go-forward ideas.

Deep Analysis Market Momentum Index™: Intelligent Automation, Artificial Intelligence, and Data

How intelligent automation and AI are shaping organizational strategies.

10 key AP automation considerations for global invoice processing

This IOFM report explores what to look for when selecting an accounts payable (AP) solution, along with the risks of standing still.

Future-proofing healthcare: How AI can be a catalyst for change

This IDC InfoBrief looks at the current state of healthcare and examines the potential benefits of advanced technologies.

Guide to modernizing accounts payable

Discover how to turn your AP department from a cost center into a profit center.

The 7 benefits of SaaS-delivered healthcare for enterprise imaging

Imaging studies in 2020 accounted for approximately 2.4 exabytes of data. All the words ever spoken by humans would consume 5 exabytes of data.

8 reasons to move beyond a PACS-only approach to imaging

Enterprise imaging systems can greatly augment existing PACS offerings and help address larger institutional challenges around interoperability and information sharing.

A comprehensive guide to workflow automation

Learn the definition of workflow automation, how to implement it and how it powers increased speed, accuracy and visibility enterprise-wide.

Using RegTech to amplify risk management strategies for financial services

Banks, credit unions and wealth management firms must keep up with the constantly evolving regulations — but what kind of technology gets the job done?

The enterprise-wide value of Hyland Healthcare

Explore how Hyland improves information access, connects systems and processes, and much more.

American National Bank of Texas

Future-ready bank deploys Hyland OnBase in the cloud to automate business processes, securely manage documents and empower employees.

Toyota Financial Services

Toyota Financial Services streamlines operations with Hyland OnBase, automating document workflows and enhancing customer experience.

Baptist Health

Health system relies on Hyland to support enterprise content management needs for nine hospitals and 400-plus points of care.

Horry County

Local government agency uses Hyland RPA to process 30,000 property tax returns without human interaction.

Redstone Federal Credit Union 

Large credit union utilizes Hyland solutions to transform debit card dispute process.

Lippert Components

Company creates dealer portal using Hyland’s Perceptive Content integration for Salesforce.

How a health system made an enterprise-wide impact with enterprise imaging

The MetroHealth System’s chief health informatics officer shares best practices and lessons learned.

50+ RPA use cases

Find out how RPA is being used across a range of organizations, with this list of over 50 use cases for the technology.

Hyper-personalization: The future of banking experiences

Hyper-personalized interactions are the building blocks of best-in-class customer experiences.

Heinen’s Grocery Store

Grocer expands with cloud-based HR solution from Hyland.

ASEFA

ASEFA transforms its quotation process with Alfresco, automating workflows and boosting operational efficiency.

Trust Bank Singapore

Bank reimagines workflows and delivers faster, more intuitive customer experiences with Hyland Alfresco.

CASS

A secure and scalable platform that supports automation, compliance, and international collaboration in a resource-limited environment.

Leveraging RPA for efficient healthcare processes

RPA transforms the way that healthcare organizations operate — from improving the quality of patient care to standardizing workflows across departments.

Why your PACS isn’t a VNA

You can consolidate medical images into a single view and take control of your enterprise imaging information. You just need to go beyond your PACS.

What’s the future of RPA?

Your guide to the next evolution of robotic process automation.

The benefits of AP automation

AP automation equals real-time visibility. Here's what to expect with strategic, automated AP processes.

How federal agencies can maximize IT investments

Intelligent, open-source management solutions can be efficiency and productivity game-changers.

Where is your agency on its automation journey? Take the assessment

Hyland’s five-stage automation maturity model can help organizations chart a path to technological success.

3 examples of smart leaders digitizing HR

How three organizations use OnBase to digitize HR processes, generate growth and ensure success.

Low-code data integration: Configure REST API endpoints with ease

Unlock new possibilities for your organization by leveraging low-code data integration platforms that make it simple to configure REST API endpoints.

5 myths holding your organization back from the cloud

With the cloud, your knowledge workers have the information they need, and your IT resources have the time to focus on moving your business forward.

Accelerating modernization with enterprise content services in the cloud

How to modernize your operations with cloud-based content services.

Are workplaces really modern? Insights from Hyland

Is the promise of the modern workplace delivering? This new data indicates it’s not — not everywhere, and not for everyone. Explore why so many workplaces aren’t capitalizing on AI, automation and premier technology experiences, as well as how a slow modernization path impacts an organization.

Revolutionizing financial services: The impact of artificial intelligence

AI is transforming the banking industry. Explore key impact areas, use cases, the power of content intelligence and indicators of AI-readiness.

Forrester Study: The Rise of Content Intelligence – A New Era of Innovation in ECM

Insights from the 6th Annual Content Services Pulse Study, 2025 Edition

Unlock the power to deliver connected care and improved outcomes

Explore key insights, top challenges and potential solutions from healthcare leaders surveyed by HIMSS Market Insights.

Eight winning traits of next-generation insurers

Find out how traditional insurers can stay competitive.

Solutions for government agencies

Explore key solutions for agencies to drive efficiency and improve security with automated, intelligent processes.

Powering the digital age

This industry overview outlines Hyland’s insurance solutions.

Explore partnership innovation with Hyland Healthcare

Discover how our intelligent content and enterprise imaging solutions help partners expand revenue opportunities.

How intelligent content management and AI are modernizing government

This whitepaper explores how technology is transforming the way agencies operate.

Build the business case to digitally optimize HR

Learn how to communicate the rewards and necessity of content services.

IDC 2025 CX CSAT Award Report: Hyland receives Customer Satisfaction award

Explore findings from IDC’s 2025 CX Path Survey and explore how customer satisfaction ratings contributed to Hyland’s standing in content and experience management.

Use AI to redefine content management with Hyland

The tools that redefining content management with AI

Switching to Hyland

Gain a cloud-native digital transformation strategy dedicated to better customer service — and smarter, stronger, faster growth. With Hyland, you can reach your full potential.

4 examples of digital transformation in insurance

More than 50% of insurance budgets are dedicated to digital transformation projects, according to insurance industry analysts Novarica and SMA. Here are four examples of digital transformation at work in the insurance industry.

24 stats to rethink content management

A Hyland-commissioned Forrester Consulting study uncovered insights and recommendations for content management decision-makers. Discover the latest in market trends as AI, cloud and intelligent automation gain momentum and effectiveness.

Forrester Study: Enterprise context: unlocking the full potential of AI agents

Insights from the 7th Annual Content Services Pulse Study, 2026 Edition

AI agents, AI assistants and agentic AI

AI agents are proactive, achieving goals autonomously. AI assistants react to commands, performing defined tasks.

Insurers say hello to generative AI’s new partner, agentic AI

Advanced technology has potential to transform insurance operations across various functions.

Cloud Content Services: Foundation for Remote Workforce

Cloud technology removes barriers that organizations historically relied upon physical office environments to overcome — including security, collaboration and a sense of culture. 

Embracing cloud

What to consider when implementing content services in the cloud.

How to build a successful cloud enablement strategy

If you’re feeling overwhelmed by the amount of cloud terms, jargon, solutions and more, you’re not alone.

Fundamentals of cloud data security and protection

Cloud data security is a top priority for any cloud-enabled organization. Proper execution requires cloud expertise, organizational behavioral training and continual digital transformation of the technology stack and strategy.

Everything you need to know about digital asset management (DAM)

Uncover the fundamentals, functions and benefits of DAM systems to optimize your digital workflows and elevate your organization's asset management strategy.

Architecting applications to scale in the cloud

Speed, agility and resilience are just some of the perks of building applications in the cloud.

The essential guide to DAM vs CMS: Understanding the differences

Unlock the power of efficient content management with our guide to DAM vs CMS and learn how these solutions can streamline workflows for optimal productivity.

DAM vs MAM: Choosing the right asset management solution

Learn the unique benefits of DAM and MAM systems to optimize your content management, streamline workflows and improve collaboration across teams.

Eight steps to innovation across the enterprise

Discover the eight steps to sustainable innovation across an enterprise and how to build a corporate culture that embraces innovation dissipating fear.

From legacy to leading-edge: Reimagine ECM with Hyland

Discover how five companies from across the industry spectrum used Hyland’s ECM solutions to replace legacy systems, transform their content management capabilities and drive new levels of efficiency, innovation and scalability.

Building your digital transformation strategy

Build your tech stack the smart way with a digital transformation strategy. Learn why strategy matters and where to start. 

Is managed services right for your organization?

More organizations are turning to Hyland Managed Services to help support the life, value and success of their Hyland solutions — but how do you know if a managed services model is right for you and what service level you need?

Hyland automation capabilities

Automation can make a major positive impact for an organization. Explore how the automation landscape is shaping up as AI and more connective content management products evolve.

Accounts payable automation: Real-world success stories

Find out how Hyland has helped AP departments automate crucial processes to achieve enterprise-wide benefits and savings.

What can you do with Hyland OnBase?

Hyland OnBase automates your processes, manages your important business content and works with your other applications to provide users with a complete view of the right information.

What are the benefits of a low-code solution?

Low-code, or the democratization of software development, is how businesses of all sizes experience greater agility at reduced costs.

WorkView: Low-code application development explained

By enabling rapid application development (RAD), organizations can increase their digital agility and adapt to new challenges quicker than ever before. 

Hyland for SAP SuccessFactors

Streamline HR operations and unlock the full potential of your content with this integration.

Intelligent MedRecords: Improve the speed and accuracy of HIM tasks

Solution easily manages the high volumes and diverse formats of patient information that flow through healthcare organizations.

How to build a scalable content management strategy

Provide a brief summary of the page content (Search results page).

See our digital asset management software in action

Watch short demos of some of the top DAM features in Hyland's Nuxeo Platform.

How AI is transforming the fashion and beauty industry

Get trends and insights from The Interline’s AI report and learn how Hyland can help you redefine what’s possible.

The emergence of intelligent information management

Grow into the future with agile, intelligent information management.

3 ways to upgrade Perceptive Content

Explore flexible upgrade options that keep your solution modern, secure and built for what’s next.

Why financial services firms should take a three-pronged approach to innovation

Explore how modernization, automation and AI can put financial institutions on a path to success.

What is mobile capture?

Mobile invoice capture is essential for businesses who need to quickly and easily capture invoice data on the go.

Understanding data capture

With the increasing amount of content generated daily, accuracy and completeness of business data defines the success or failure of critical decisions.

What is rapid application development (RAD)?

The RAD methodology emphasizes on fast prototyping and iterative development. Here's why it's unique flexibility is increasingly preferred by developers and business users.

What is intelligent data capture?

Unlike traditional data capture methods, intelligent data capture understands the context and meaning of information to better handle unstructured and semi-structured data from multiple sources.

What is contract management?

By leveraging a contract management software, businesses can reduce the risk of errors and oversights, ensuring that all contracts are properly executed, tracked and stored.

Hyland expert on intelligent automation in banking

How can banks and credit unions keep up with the increased demand? Often, they turn to automation.

Answering your FAQs about software as a service (SaaS)

You might have heard about software as a service, or SaaS, used in conjunction with other trending tech terms like digital transformation, cloud computing and IT modernization.

The ultimate guide to business process modeling

Dive into a step-by-step breakdown of business process modeling — with techniques, applications and use cases to implement in your organization.

3 Technologies shaping future of AP Automation

It’s no longer a question of whether or not you should automate AP processes; it’s a question of how.

5 intelligent automation examples for your organization

Intelligent automation is a game-changer, but first you need to understand what it is and how it can contribute to achieving your business objectives.

AI in the workplace: Navigating a new frontier

Discover how leading organizations utilize AI's power to revolutionize their operations while navigating the complexities of responsible AI adoption.

Guide to product life cycle management (PLM)

Learn the importance of PLM for modern businesses, strategies for effective PLM and how digital asset management supports the entire product life cycle.

How digital transformation made way for digital evolution

Hyland and the larger technology world has been using the term “digital transformation” for years to describe the practice of modernizing and automating processes and operations at an enterprise level. And there’s a lot of value in that term — after all, Hyland believes technology should transform the way you work.

Understanding artificial intelligence (AI)

AI is a crucial driver for mission-critical operations, allowing organizations to automate processes, gain insights from data and enhance customer experiences.

DAM vs. PIM: Understanding key differences

Here’s what distinguishes digital asset management (DAM) and product information management (PIM) solutions and when DAM vs PIM is best for business.

Artificial intelligence (AI) and data capture: An evolution of efficiency

From Siri and Alexa to customer service chatbots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work — and data capture is no exception.

Transforming the workplace with digital collaboration

Explore powerful digital collaboration strategies and tools that enable seamless project management, effective communication and streamlined content management.

What’s the difference between artificial intelligence and machine learning?

The terms "artificial intelligence" and "machine learning" are often used interchangeably. Here are key differences between the two technologies transforming modern businesses.

Unlocking the power of automation integration

Discover how automation integration enhances efficiency and reduces costs with Hyland’s solutions. Embrace modernization today.

The role of AI in transforming higher education

Explore the transformative use of AI in higher education. From personalized learning to administrative efficiency, learn how AI can impact the future of learning.

Understanding bottleneck analysis: Enhancing business efficiency

Discover the tools and techniques of bottleneck analysis to unlock your organization’s full potential and achieve sustainable growth.

ECM vs. DMS: Understanding the difference and which is right for you

When choosing a content management system for your business, you have two major options: Enterprise content management (ECM) and document management systems (DMS). DMS focuses on document storage and management, while ECM offers more advanced functions for handling various content types.

Comprehensive guide to vendor risk management (VRM)

Strengthen vendor risk management (VRM) with modern enterprise content management (ECM) systems. Enhance assessments, automate workflows and ensure compliance.

What is hyperautomation?

Hyperautomation is not just a buzzword but a reality that transforms the way organizations do everything from capturing and extracting data to deploying business applications.

How ECM systems fortify digital security

Discover how investing in modern enterprise content management (ECM) systems can secure your organization’s content today and ensure long-term business success.

Increasing productivity in the workplace: Proven strategies for success

Discover strategies, tools and AI solutions to boost workplace productivity, enhance efficiency and empower your team to achieve greater success.

Identifying and preventing bottlenecks: A guide for modern businesses

Master the art of spotting and resolving bottlenecks with intelligent automation, ensuring smoother processes and enhanced productivity in your business.

High-volume document management: Unlock insights and efficiency

Transform how your organization handles vast quantities of documents to streamline operations, enhance decision-making and prepare for AI.

What is content services?

The exponential growth of data is driving the need for effective information governance — and content services is the leading approach to managing information throughout its life cycle.

What is records management?

Understand the importance and advantages of good records management.

What is the records management process?

Managing the life cycle of your information is crucial. Discover the right approach with records and retention management.

Benefits of DAM in the cloud

Managing your assets in the cloud keeps you well positioned to meet the growing demands for content.

Legal and compliance

You can access and review Hyland's terms of use, privacy policy, trademarks and use of trademarks, as well as other Hyland compliance policies and related information below. This page and related information is continuously updated, so please check back to access the most current information.

Generative AI tools in use: Employee expectations

Though 95% of survey respondents are already confident using gen AI tools, almost all want more training on the technology.

Success stories: How Hyland helps insurers innovate and automate

Explore how insurers have automated tedious tasks, increased their ROI and enhanced experiences with process and application intelligence solutions.

ECM vs. content services

Understanding the differences between enterprise content management and content services, and deciding which is best for your organization.

What is enterprise information management (EIM)?

The volume, variety and velocity of data generated by businesses are on the rise. EIM provides a framework for managing this data more efficiently and effectively.

Modernize with smart legacy archive data management

Future-proof your operations by effectively managing historical data, enhancing efficiency and compliance.

Why your GPS should lead to intelligent document processing

For shipping and freight companies looking to save money, IDP can deliver fast and measurable returns on investment.

Ensuring Successful IT Project Implementations

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

Claims leakage prevention: Investing in efficiency and experience

Claims has been a top concern for property and casualty insurers, especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters.

Make the most of your cloud deployment with Hyland’s Managed Services offerings

Hyland's cloud-focused managed services offerings enable your team to innovate and ensure your Hyland solutions deliver maximum business value.

A guide to building your business case for the cloud

How to communicate the urgency of cloud migration to nontech executives.

Strategies for application modernization

Explore cutting-edge application modernization strategies with Hyland, elevating your enterprise to new heights of innovation, performance and scalability.

Modern ECM: Overcoming information siloes without the ‘rip-and-replace' approach

Enterprises know that rip-and-replace projects have high implementation costs and low adoption rates — and there’s a more powerful way to upgrade your ECM.

Digital employee records management

Streamline employee records management by keeping your HR teams and systems in sync. Learn how enterprise content services create secure, efficient HR processes.

Hyland’s 2025 Q1 releases

Explore Hyland’s latest releases in support of our unified Content Innovation Cloud™ roadmap, which include new, AI-enhanced capabilities that help organizations drive content, process and application intelligence.

Hyland’s 2024 Q4 releases

Explore the latest enhancements available for your Hyland solutions, including powerful new integrations and AI-enablement.

Four reasons to upgrade Hyland OnBase

Future-ready functionality, intelligence and security — built in every release.

Overcoming the PACS cost conundrum

Implementing a vendor neutral archive (VNA) can be a great first step to lowering this overall spend and move the HDO beyond a PACS-only approach to medical imaging.

Elevating experiences: The power of AI in customer service

Learn how AI-driven solutions are transforming customer service and helping organizations deliver personalized, efficient and effective interactions with customers.

AI skills gap: Strategies for a future-ready workforce

Discover targeted strategies that help bridge the AI skills gap and equip your workforce with the necessary skills to thrive in an AI-everywhere world.

Achieve zero-footprint diagnostic viewing with NilRead Advanced Clinical Visualization

Innovative image communication and remote reading solutions are a priority when it comes to modern patient care.

6-week migration game plan: Moving on IBM FileNet’s legacy solution

This case study presents some practical approaches and observations that allowed Hyland’s Managed Services to migrate this client from their IBM FileNet solution.

Automated intelligence vs. artificial intelligence: What’s the difference?

Today’s technologies pack a lot of similar words and complicated nuances into their meanings. Learn the differences between automated intelligence and AI.

Hyland’s Q2 2023 Updates Elevate User Experience

With a variety of process-focused features and enhancements, our Q2 releases simplify the way you work — and the work you do — with your Hyland solution.

Hyland’s 2025 Q3 releases 

Hyland’s 2025 Q3 releases feature breakthrough AI-powered innovations that transform how you manage content and automate processes across your most critical business applications. From intelligent document processing for healthcare to enhanced cloud-native integrations with Salesforce and Workday, these updates unlock new potential within enterprise content through Hyland Content Innovation Cloud™.

For insurers, the battle over cloud is over

In the advisory world, when facing a question about technology infrastructure and IT architecture, the correct answer is often (and painfully) “it depends.” This is due to a variety of complex factors.

What are the benefits of a paperless workplace?

By moving away from paper-based processes, organizations can reduce the risk of errors and oversights that come with manual document management and data entry.

What is human resources (HR) software?

As your team grows, managing HR-related tasks becomes increasingly complex, making it difficult to keep track of all the moving parts. Here's how HR software provides visibility into your processes.

What is case management?

Case management is a collaborative approach to managing cases or projects that involve multiple stakeholders and require extensive documentation and tracking.

What is business process management (BPM)?

BPM offers greater flexibility, agility and speed in process design and implementation — so your business users can take more ownership of their processes and drive innovation.

What is optical character recognition (OCR) technology?

The demand for accurate business data on demand only grows each day. OCR technology gets mission-critical information to your team without slowing down workflows.

Understanding enterprise content management (ECM)

Explore the essentials of ECM, its benefits and how it transforms content management to enhance efficiency and compliance in your organization.

Privacy Policy

The Key Benefits of effective document management systems

An effective document management system is a centralized repository where documents can be easily searched, accessed and updated by authorized business users.

How RPA and AI drive end-to-end intelligent process automation

The combination of RPA and AI in intelligent process automation transforms the way organizations operate by enhancing efficiency, improving decision-making and streamlining processes.

Using artificial intelligence for records management

The intelligent use of artificial intelligence can make the management of records not only easier but faster and more complete.

Hyland Software, Global Applicant Privacy Notice

6 Steps to shift from PACS to Enterprise Imaging

Collaboration is the name of the game as healthcare shifts to patient-centered care; and radiology teams strive to add more strategic value to their approach.

Frame.io Connector for Nuxeo Platform

The Nuxeo Frame.io connector allows you to improve your capabilities of syncing and collaborating on content from/to the Adobe Premiere product.

Are you ready for the claims process of the future?

Every customer interaction is a chance to win or lose future business.

3 reasons OnBase and Episys are better together

Credit unions get the best value out of their Episys core when they integrate with OnBase.

101 ways to use Perceptive Content

Here’s how Hyland’s Perceptive Content cuts costs and creates efficiencies enterprise-wide. 

Digital process automation (DPA) software

Overview of Digital Process Automation (DPA) software and its role in enhancing operational efficiency and productivity in modern enterprises.

The single best way to future-proof your organization

Maximize your content services investment, prioritize information security and prepare for what’s next with this one move.

Taking the complexity out of packaging design and development

Package development involves complicated business processes working together — design, global regulatory requirements, manufacturing and product information.

IaaS vs. PaaS vs. SaaS: How to choose?

Explore the unique advantages of infrastructure as a service, platform as a service and software as a service.

The benefits of document scanning software

Document scanning software is an efficient way to convert physical documents into digital format, making them easier to manage and access.

DAM integration: The key to enhanced digital asset management

Discover how integrating your DAM system with key business tools enhances efficiency, protects your brand and drives growth.

Combatting the great resignation in higher education

You’ve probably heard a fair amount about the “great resignation.” If you’re just getting back from an 18-month digital detox retreat, here’s what you missed: The great resignation is an ongoing economic trend in which employees around the country are voluntarily leaving their jobs.

Uncover new value for existing Hyland investments

How? With a workshop that yields the best next steps. Watch this short webinar to learn more about our workshops.

See the Nuxeo Platform in action

Watch short demos of some of the top ECM features in the Nuxeo Platform.

Notice: Nuxeo Corporation merges with Hyland Software, Inc.

Top 15 DAM features in Nuxeo Platform

Watch these short videos to see the main DAM features of the Nuxeo Platform

Hyland wins 2022 Workday Partner Innovation Award

Hyland announced it was named a winner of the 2022 Workday Partner Innovation Awards in the Office of Human Resources Category.

Modernizing records management with intelligent automation

Presented by Hyland and Amazon Web Services (AWS).

10 ways intelligent capture optimizes your automation strategy

Intelligent capture is a fundamental shift in the way businesses read and process paper and electronic documents, unlocking their value in real time.

ActiveMigrate

Strategies for improving connected care and advancing interoperability goals

This on-demand webinar explores key findings from HIMSS Market Insights’ 2024 State of Interoperability and Connected Care survey.

10 Hurdles Keeping You from Your Business Goals

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

Leading health system achieves 'One Patient, One Chart' vision with enterprise imaging

Explore key results, benefits and best practices from UNC Health's enterprise-wide initiative.

What does the future look like for creative campaign development?

Modern omnichannel marketing demands various types of digital assets — which is why campaign development needs to grow in agility.

Replacing legacy ECM: 10 requirements to consider in an RFP

As you evaluate new vendors to replace your legacy ECM system, it’s critical to identify a modern solution that supports digital agility and provides cost-effective performance, scalability, and responsiveness.

Extend HR efficiencies with OnBase’s SAP SuccessFactors integration

The many phases of today's employee lifecycle create a tremendous amount of content. From resumes, transcripts, offer letters and employment agreements to I-9 forms, incident reports and resignation letters.

Four key takeaways from Datos Insights' insurance forecast

To best prepare for the road ahead, insurers need to know their audience, take a cloud-first approach, invest in AI and reimagine the underwriting process.

What are business process automation solutions?

From invoice processing automation to streamlining data entry, BPA allows for faster, more accurate outputs enterprise-wide.

4 reasons financial shared services leaders should care about visibility

Connecting your documents, data and processes eliminates gaps and ensures payables and receivables staff have the information they need, whenever they need it.

Modern digital transformation examples

Digital transformation examples go far beyond the elimination of paper. See what transformation looked like at 10 organizations and learn how it’s showing up across industries. 

Supporting and maintaining your Hyland software

Learn about the comprehensive support services included with your investment in Hyland’s solutions.

What is document imaging software?

With the rise of cloud-based document imaging solutions, businesses can now easily scale their document management capabilities to meet their growing needs without worrying about storage limitations or hardware requirements.

Conformance and standards

Advancing the development of standards that drive the healthcare industry forward.

How one healthcare system empowers patients through its patient portal

Within 24 hours, more than 952 patients had accessed the solution, viewing a combined 1,728 studies.

Maximize efficiency and cost savings with Hyland’s Alfresco

A beginner’s guide to DAM taxonomy

If you want your creative teams to produce their best work, then they need instant access to digital assets. But providing access to these materials is easier said than done. Not only do you need a centralized digital asset management system (DAM), but you also need a streamlined DAM taxonomy that classifies assets in a way that your users can understand. But what exactly is a DAM taxonomy?

Six considerations to choose your next solution

Watch this on-demand webinar now to discover six considerations to keep in mind when planning for your next content and process management solution.

How Hyland helps organizations enhance accounts payable automation

This webinar shows how our AP solutions remove process bottlenecks and improve visibility.

Intelligent data capture technology is a customer experience game-changer

When given a choice between brands, customers will choose the one that excels at resolving issues, anticipates needs and goes the extra mile.

Hyland Managed Services

Watch an overview of Hyland Managed Services.

What are OCR solutions?

AI-driven OCR solutions use machine learning algorithms to improve accuracy and recognize complex documents with greater accuracy.

Beyond Admissions: Student Enrollment Strategies

A lot of attention is given to attracting students to apply for admission — but what happens once they’re in?

The evolution of transportation and logistics: Embracing digital transformation to reduce costs

Advanced technologies are revolutionizing the industry and making its future look brighter than ever.

CommunityLIVE 2022: Nashville highlights

This year, we’re especially excited to see everyone in person at the Gaylord Opryland Resort and Convention Center. Read on for the scoop on what to expect and all the can’t-miss experiences.

Introducing the Hyland Customer Innovation Awards!

Doing something amazing with your Hyland technologies? The Hyland community wants to hear about it! At CommunityLIVE 2023 in Las Vegas, we’ll recognize forward-thinking organizations that are leveraging Hyland technologies to transform their work and their communities.

Content extraction with Hyland's Document Filters

Easily extract content from most files with multiple output modes.

Public Sector Crest Information Solutions

A discussion on ISO 16175 Compliant Electronic Records Management and Archiving for Public Sector Organisations.

How healthcare organizations can ramp up accessibility

From telemedicine to interactive medical software – there is no shortage of ways the healthcare industry can leverage mobile technology to improve the efficiency and quality of patient care.

How Vntana helps you easily share 3D models

Hyland and Vntana have partnered to improve the 3D collaboration experiences of internal stakeholders, B2B partners and consumers.

Retention Policy Management for Security and Compliance

When you implement a comprehensive retention policy, you provide your organization with valuable insight into its performance and mitigate risks associated with lack of information governance.

Personalizing policyholder communication with Hyland’s Content Composer

More and more, insurance customers want to communicate via the channels with which they are most comfortable — and they expect that option.

Streamlining import/export compliance with content services

Read how to streamline the creation, management and storage of import or export documentation.

Frictionless invoice processing: Hyland Direct Spend Matching for Workday

Watch this webinar to learn about Hyland Direct Spend Matching for Workday, a solution that can ease these pain points and drive greater efficiency.

Power of Service: Hyland’s Volunteer Program makes an Impact

The scene: It’s the middle of summer in Cleveland, and a group of Hyland employees is walking into BigHearted Blooms, a Cleveland-based nonprofit that collects and delivers recycled flowers.

Drive efficient AP processes with Hyland’s invoice approval solution

From lengthy paper trails to the increased risks of errors and fraud — manual AP processes can have a huge administrative strain on organizations.

Showdown: Full disk encryption vs. file-based encryption

It’s always a good idea to utilize multiple layers of security in case one fails. Your policy should have many layers, like an onion. In the world of information security, experts refer to this concept as defense-in-depth.

What’s next in retail banking? Celent analyst provides insights

Discover how firms are utilizing content to expand relationships and the initiatives that can help them stand out.

OnBase integration for Salesforce demo

With the OnBase integration for Salesforce, users can instantly access documents directly from the Salesforce screen. See the solution in action.

5 reasons to embrace enterprise search in your organization

Hyland’s Enterprise Search offering makes locating information simple, straightforward and fast — supporting a variety of use cases.

migration-center

The new migration-center is a power tool designed to handle any migration challenge with ease.

The content services platform checklist

Scaling with a content services platform requires you to evaluate the right customization and capabilities that match your organization’s requirements. 

Maximizing your digital asset management ROI 

Discover strategies to maximize your digital asset management (DAM) ROI, including effective techniques and advanced solutions like Hyland’s AI-powered DAM system.

PACSgear PACS Scan Mobile

Barrier 1: Companies struggle with aligning and empowering their people

Explore how executives can overcome a lack of resilience and agility by leveraging three key questions.

3 ways Hyland consultants are like an F1 race team

Believe it or not, we have a lot in common with a pro racing squad.

Effortless access to essential information with Hyland Content Portal

Empower all the people you serve with 24/7 access to key information and streamlined workflows, directly in OnBase.

Linux and Hyland: Partnering for open source success

Thelma and Louise. Fish and chips. Venus and Serena. Guinness and … well, just about anything. Some things are just better together. That’s the power of partnership — working together so the whole is greater than the sum of its parts.

Hyland’s 2024 Q2 releases feature next-generation intelligent content automation capabilities

Explore the latest enhancements available for your Hyland solutions, plus get the details on Hyland’s newest offering: A transformative, intuitive service for intelligent content automation.

GRaaS Services Terms and Conditions

The true cost of maintaining a hard chart

You can control paper costs, maintain compliance, and move toward a paperless medical record. Step one is to look at how you manage your hard chart.

Infrastructure as a Service (IaaS) 101

Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model.

Barrier 4: Leading companies spring forward

Discover four tactics for resilient growth and operational agility in the aftermath of a crisis.

What is process mining?

Process mining is a clear path toward valuable insights by identifying process inefficiencies, bottlenecks and other areas of improvement.

Top digital transformation trends

Business patterns of the past couple of years have affirmed the critical role that digital transformation trends play in an organization’s ability to carry out its mission.

What is machine learning (ML)?

Machine learning enables computers to learn from data and improve their performance over time. How can your team leverage this to get more from your data and improve decision-making?

Streamline governance with Governance Rules as a Service

GRaaS is a compliance solution from Hyland, a leading content services provider, and Iron Mountain®, a global leader for storage and information management services.

Process Financial Aid with a Content Services Platform

By replacing paper-based processes, your institution can send out financial aid packages sooner — resulting in higher student acceptance rates and achievement of enrollment goals.

OnBase Accelerator for Guidewire

Extend and complement Guidewire ClaimCenter with content services.

Gaps in unstructured data: Insights from Gartner Summit 2022

There is no shortage of attention to unlocking unstructured data as a key competitive advantage. It is a multimarket, multi-industry untapped store of significant value.

Upgrading photo studio processes with digital asset management (DAM)

Product photography plays an integral role in any sales or marketing campaigns — but ad-hoc processes put organizations at risk of delays and confusion.

Alfred Desktop, Intuitive, Fast and Powerful Desktop application for Alfresco

Alfred Desktop is an easy-to-use User Interface boosting Alfresco for your End-users.

Deal Document Management Solution for Capital Market

From the idea generation stage to execution and completion, Micro Strategies provides the tools that address the unique challenges that the deal makers face.

5 ways an employee file management solves high-priority HR challenges

HR teams play a crucial role in managing and maintaining employee information. Here's five improvements that come with a digitized approach to employee data management.

How AI-enabled intelligent document processing is modernizing bank operations

Explore IDP use cases and take a closer look at Hyland’s industry-leading solution.

ClearView for Alfresco Digital Business Platform

Cloud disaster recovery for business continuity

Disaster recovery plans that rely on on-premises IT resources can become complicated, expensive and susceptible quickly when the unexpected happens.

OnBase mobile application privacy policy

Poll: Trust in tech for a healthier society

What can our experience of the past year tell us about what needs to happen to foster trust in technology in the future? We surveyed 200 consumers to find out.

How to set employee expectations for remote work

Digital transformation requires creativity — an ability to look at how things are done today and reimagine them for the future.

XPROCESS

Quality Policy

Hyland Switzerland Sàrl & Hyland Software Germany GmbH Quality Management System

American Institutes for Research

How a research company leveraged imaging services and gained operational efficiencies.

Peer Association Extension

The ultimate guide to federated search

Federated search revolutionizes information retrieval by offering real-time access to diverse data sources, surpassing the limitations of traditional search engines.

Document retention periods and best practices

By adhering to these policies, companies ensure compliance with regulatory requirements, safeguard sensitive information and maintain a solid defense in potential legal disputes.

4 steps to creating successful reports

Reporting can be a daunting task. Before jumping in and creating a report, here are four steps to follow to ensure success.

Insurance Document Automation Solution

Insurance document automation solutions for organizations worldwide—including life insurance, property and casualty, and reinsurance.

What is document scanning and indexing software?

Remote work, the shift to paperless and the need for secure information management are fueling the importance for document scanning and indexing software.

7 Tips to Maximize Your Content Services Platform Value

Watch this on-demand webinar to learn how you can fully realize the capabilities of your digital solutions.

Digitizing the legacy platform

Experts from Hyland and Celent discuss the benefits of digital solutions that enhance speed and security — and how it can transform the financial industry.

Hyland’s 2023 Q3 releases unveil several key platform updates

Take advantage of the latest Hyland solution updates to enhance performance, security and scalability.

See Alfresco in action

Watch short demos of some of the top features in the Alfresco platform.

OneContent™ Mobile Media Capture

Adobe Sign Connector for Alfresco

Barrier 2: Technology as a solution, not just an enabler

Discover why technology alone is not the answer to building business resilience and agility.

We’ll transform your solution for you

Save time and resources while meeting your goals — leverage Hyland Managed Services.

State Farm Federal Credit Union

Automating key processes and transitioning to the cloud brings big efficiency gains for fast-growing credit union.

Hyland’s 2023 Q4 Focus: AI and Process Automation

Take advantage of the latest Hyland solution updates, including a new intelligent document processing offering, key platform updates and a variety of Hyland Healthcare solution enhancements

The importance of software integrations

Having each operating system working independently is a recipe for costly delays, duplicate information and lack of cohesion.

A deep dive into RPA security

Learn about the common concerns surrounding RPA technology — and how to ensure a safe, effective implementation.

Machine Learning and Metadata Tagging (M2TS) Services

Tech Mahindra’s “Machine Learning and Metadata Tagging (M2TS) Services” provides Content Recommendation, Automatic Tagging of Content, and Content Organization and increase the findability of Related Content.

Explore #HylandLife

Learn about the perks and experiences Hyland offers to help keep our employees engaged, healthy and happy.

Hyland’s 2024 Q1 releases include key enterprise platform updates

Take advantage of the latest Hyland solution updates, including key enterprise platform updates, as well as new and enhanced solutions for healthcare and AP.

How Hylanders are supporting the people of Ukraine

The war in Ukraine has left many of us wondering, What can I do? As we’ve seen since the crisis’s beginning, the global citizenry has found ways to offer support to Ukrainians.

Alison Levine's Tips on climbing Everest

There was no shortage of inspiration at CommunityLIVE 2022: Inspiration to lead change, to try out new ideas, to take a few risks.

Best practices vs. recommendations: Who will win?

The idea of replicating what another hospital is doing to achieve success (as it relates to health information management) is a misunderstood concept.

Impact of Fed Rate hikes on Retail Banking

The interplay between the current inflation levels and the Federal Reserve’s rate hike response will affect banks differently at different times.

ClearNotice for Digital Content Control

Understanding cloud security

Cloud security is top of mind for most organizations leveraging cloud computing. The concept is simple, but the execution is complex and everchanging. Most importantly, the risks/rewards can be immense and long-lasting.

Flight of the Valtteri

Formula One driver Valtteri Bottas and Hyland team up to use biometric data to create epic music. Buckle up — it’s a wild ride.

What’s driving the cloud landscape?

Common cloud adoption issues and how Hyland can support your cloud journey.

FOIA Service Request Management

Add unstructured content to get more value out of Epic

Nearly 80% of all patient data is unstructured, so there’s potentially a vast amount of clinically relevant content that isn’t inherently managed by EMR systems.

Build vs. buy: A new software paradigm

Building comes with a lot of development and maintenance costs. Buying, especially with so many specialized vendors and products available today, is typically in our best interests in the majority of cases.

Accelerate your digital transformation with managed services

It no longer makes sense to rely solely on in-house IT teams for your content services strategy, solution delivery and optimization.

End-to-end records management automation

Digitizing the records life cycle from capture to NARA transfer.

Fundamental steps for organizations embarking on enterprise imaging initiatives

This webinar explores the different paths to an enterprise-wide imaging strategy.

1 referral, 4 skilled nursing facilities: Go!

Automating the business processes around patient decisions creates efficiency and accountability for the decisions being made.

What I learned on a summer intern business trip

As a summer intern in Hyland’s Global Healthcare Services department, I can walk into the office on any given day and see half my coworkers gone on travel.

Barrier 3: Balancing compliance and autonomy

Learn more about the three key areas where businesses must find a balance between compliance and employee autonomy, paving the way for enhanced resilience and agility.

The fragile state of freight billing processes and audits

80 percent of carrier invoices contain some kind of discrepancy. Luckily, it doesn’t have to be this way.

Overcome unstructured inbox information with the Email Agent

With an ever-evolving and complex regulatory landscape, today’s organizations can leverage automation to gain more control over disparate information sent via email.

PACSgear software maintenance and support guide

Keep your PACSgear software running smoothly with Hyland’s full range of technical and customer support services.

How GRaaS and OnBase protects critical business information

Investing in a content or information management system is an important step in ensuring business information is secure and easily accessible to those who need it.

Complying with sanctions on Russia, Belarus, regions of Ukraine

Hyland’s Document Filters is more than a commodity

Far from a commodity, Document Filters has the ability to inspect, extract data from, convert and manipulate over 550 different file formats!

The Total Economic Impact™ of Content Services in the Cloud

Discover the quantifiable benefits of adopting the cloud in this webinar on the Total Economic Impact™ of Content Services in the Cloud.

Contract management for contract administrators

Learn more about the Hyland contract management solution for contract administrators.

3 hurdles that keep transportation and logistics an ancient industry

Are you still relying on a 700-year-old document?

RPA: End-to-end automation for content management

All too often, the processing of what are typically repetitive, paper-based tasks is done manually — a slow and error-prone activity that’s universally disliked by anyone who has to do it.

Formtek Engineering Data Management

Document and Content Capture with Auto-categorization

File Linking Extension

We understand it’s about more than software

Find out how Hyland Global Services is able to guide you to success in your digital transformation journey.

XEDIT

Set a Content Strategy for a Holistic Patient View

Frost & Sullivan talks with NYU Langone and Priority Health to learn how they got a better view of patients and members.

Accessibility matters

We went to the Cleveland Sight Center to better understand what it would be like to be blind and use our products. Here’s what came of it.

What if migration was easy?

An industry expert eliminates perceived challenges to migrations.

Formtek Auditing Extension

Information governance is as important as ever

Industry professionals discuss key challenges and successful approaches.

Mobile Media Capture Privacy Policy

OneContent™ Mobile Deficiency Completion

Hyland’s 2022 Q2 updates enhance integration options

Drive improved user and customer experiences.

Make management  training and development  your organization’s secret game-changer

A guide for designing a management training and development program that delivers amazing business and leadership growth for your teams. Step-by-step details here.

OneContent™ Mobile Deficiency Completion

Optimizing efficiency: Best practices in digital asset management (DAM)

A guide for streamlining your DAM process, from organizing and securing digital content effectively to advanced practices for facilitating efficient workflows.

Hyland’s 2025 Q2 releases

Hyland's latest updates build on our vision for enriched, AI-enabled enterprise content. Learn about what your Hyland solutions can do with these Q2 releases.

How government agencies manage resilience and agility

Explore the factors that make a government agency resilient and agile.

Federal agency

U.S. agency partners with Hyland and CGI Federal to digitize its processes and create a multipurpose records repository. Find out why Hyland Alfresco was the ideal solution.

From outdated to unstoppable: The ROI of Hyland Cloud

Explore the proven path to faster processes, lower costs and stronger compliance. This guide shows how Hyland Cloud delivers unmatched value, from day one.

The Forrester Wave™: Digital Asset Management Systems, Q1 2024 report

Forrester recognizes Hyland as a Strong Performer in its detailed assessment of 13 DAM providers.

10 reasons why you need healthcare content services

A solid healthcare content services (HCS) platform is essential for healthcare providers striving to deliver patient-centered care.

The innovator's guide to strategic DAM replacement or consolidation

This guide will help digital asset management (DAM) leaders, CIOs and digital innovators evaluate if it’s time to begin a strategic replacement or consolidation initiative. It also includes 11 recommendations to consider in your next DAM evaluation.

Hyland for Salesforce: Smarter integration, better outcomes

Explore how Hyland’s cloud-native integration transforms Salesforce into a complete hub for data, documents and insights.

Hyland for Workday: Built to simplify, scale and innovate

Built for modern enterprises, discover how Hyland for Workday unifies content and processes to deliver efficiency today and agility tomorrow.

Hyland for SAP SuccessFactors: Get a complete view of HR efficiency

Find out how Hyland’s cloud-native integration ensures that critical employee content is exactly where you need it.

Reduce image hide-and-seek with artificial intelligence

Explore how artificial intelligence (AI) and machine learning (ML) work alongside humans to get the most value out of enterprise digital asset management.

Try Hyland Alfresco Content Services Community

Download the latest version of Alfresco Content Services Community, an open source solution for community-driven development and contributions.

Webinar: Automation & AI for Business Transformation

Available on-demand

Tech Outreach Newsletter sign-up

Sign up to receive our Tech Outreach Newsletter. Stay up to date with important information and deadlines for the Hyland Tech Outreach program.

Hyland Summit 2024

Hyland took the show on the road, visiting strategic locations around across Asia Pacific, EMEA and Latin America. Join us in a city near you!

Turn imaging into enterprise intelligence at RSNA

Transform your enterprise imaging strategy from siloed data into actionable intelligence. Discover how by connecting with us at RSNA 2025 — booth 1322.

Join Hyland at the 2026 Waste Management Phoenix Open

Hyland returns as a sponsor of the popular PGA Tour event. Join us for an unforgettable week of hospitality at TPC Scottsdale!

Executive team

The Hyland leadership team works in close collaboration with our global employee base to provide the most innovative solutions for our customers.

Terminology

Discover all the definitions and context you need as you modernize your systems. From acronyms to trending topics, stay on the cutting edge of digital transformation.

Hy-Tech Camps

Hyland's Hy-Tech Camps are designed to introduce students to a wide range of technology topics in order to help them find out what they like to do, or even what they may not like to do.

Top 5 benefits low-code apps deliver for higher education institutions

Here are five ways the low-code revolution can help your institution level up.

Top five digital transformation challenges in wealth management

Ensure the success of your digital roadmap by addressing the top five challenges faced by wealth management firms — and how to overcome them.

Hyland Hackathon

The Hyland Hackathon is back! We are thrilled to invite high school students to join us at Hyland Headquarters in Westlake, OH on January 11th and 12th for a whirlwind weekend of learning and fun.

Case studies

See beyond how Hyland customers use our products and uncover how they’re impacting the lives of the people they serve — their employees, students, communities and more.

Downloadable resources

From Hyland thought leadership e-books to how-to guides, find the downloadable resources you need.

Articles

Discover a range of insightful articles from Hyland Software.

Videos

From thought leadership to product demos, Hyland’s video library has resources to help you further your research.

Global Corporate Responsibility

At Hyland, meaningful connections break down barriers and create opportunities within our communities. Learn about our corporate responsibility initiatives.

How to reimagine the customer journey in financial services

This impact study from Finextra and Hyland provides a three-pronged roadmap to meet rising consumer demands.

How automation and modernization position mortgage lenders for smart growth

Discover how the right automation platform is a key component of a forward-looking strategy.

Deep Analysis on Hyland’s RPA Software Suite

Organizations can realize a 227% return on investment by implementing Hyland’s RPA platform, according to advisory firm Deep Analysis’s findings.

Improving government efficiency with intelligent open-source content management

This Government Executive report details how modern, intelligent content management solutions can maximize efficiency.

Deep Analysis: Hyland's Nuxeo and Alfresco platforms

Find out why these two content services platforms are ideal for today's enterprise businesses

Download Alfresco Process Services

Start your 30-day trial of Alfresco Process Services, a flexible, highly scalable cloud-based enterprise content management system.

Navigating the complexities of AI and machine learning in healthcare

Why selecting suitable solutions is crucial for enhancing clinical workflows and business processes

Maximizing government efficiency with content intelligence and automation

This report from Government Technology explores how agencies can create a successful AI framework.

Infosource 2025 Global Capture & IDP Software Vendor Matrix Report

Infosource recognizes Hyland as a market-leading Star vendor in the Capture & IDP space.

Try Alfresco Content Services

Start your 30-day trial of Alfresco Content Services, a flexible, highly scalable enterprise content management system.

Enterprise imaging in the new era of care

Signify Research report on how the healthcare enterprise can tackle today’s care challenges and what to consider when deploying enterprise imaging solutions.

Try Activiti

Enter your details and we will email you some free resources to help get you started.

Omdia Universe: Digital Asset Management, 2023

The Omdia Universe: Digital Asset Management, 2023 report evaluates 10 DAM vendors and finds Hyland a Leader in the space.

How healthcare leaders can meet interoperability challenges

HIMSS report outlines connected care obstacles and opportunities.

Hyland’s 2024 Q3 releases

Explore the latest enhancements available for your Hyland solutions, including new intelligent automation and accounts payable (AP) updates.

Building a culture that embraces new technology

Learn how leaders need to anticipate and address change, empower their employees and build a culture that embraces new technology.

Ontario Accessibility Customer Service Policy

Why upgrade to the latest version of Hyland Nuxeo

Discover four key reasons to upgrade Hyland Nuxeo: enhanced functionality, stronger security, modern integrations, and AI-powered insights via the Content Innovation Cloud.

Hyland Healthcare Application Privacy Policy

Accelerate, adapt and thrive

How today’s content and process decisions impact your organization’s readiness for whatever happens next.

Developing an ECM strategy

A content blueprint is key before upgrading to a new ECM platform or modernizing your existing one.

Supply Chain Transparency

Hyland believes that all humans should be treated with dignity, fairness and respect. In practice, this means that Hyland adheres to all environmental, worker safety and human rights laws applicable to our global workforce.

The Future of ECM in Government: Modern Content Services

Digital technology has reshaped the way our society communicates, collaborates and consumes goods and services. But many government agencies remain tethered to the analog world of paper-based processes.

Choosing the best enterprise content management (ECM) platform

Your ECM defines the level of efficiency at which your content is managed — from it's creation to disposal. How do you lay the groundwork for maximum ROI? 

8 reasons to modernize your financial services institution

Here’s how financial services firms can future-proof their ECM infrastructure and solve ever-shifting content and compliance challenges.

How You May Use Hyland Software Trademarks

If you would like the right to use logos from Hyland, you must obtain a written license from Hyland.

Hyperautomation trends: 4 emerging technologies to have on your radar

Four emerging technologies to have on your radar.

Boost Mortgage lender efficiency and Customer Service

Fannie Mae and Freddie Mac have predicted that, by the time all the forms were signed and the housewarming gifts were delivered, the 2021 tally for mortgage loan originations will top $4 million.

Tackling resilience and agility in the education industry

Explore the factors that make education organizations resilient and agile.

A deep dive into robotic process automation (RPA) and intelligent automation (IA)

Discover the key differences between RPA and IA and what both technologies look like in day-to-day applications.

Fostering resilience and agility in the transportation and logistics industry

Explore what factors make an organization in the transportation and logistics industry resilient and agile.

Understanding and modernizing legacy systems

Discover why businesses struggle with outdated technologies and explore strategies for effective modernization or replacement.

Understanding the risks of legacy ECM systems

Understand the risks of remaining on legacy ECM systems, how to reduce infrastructure and support costs, why modern alternatives provide a competitive advantage and the top traits of leading-edge solutions.

Lenders use Hyland’s PII Compliance for Auto-Redaction

PII Compliance Solution provides automated redaction for lenders facing new regulations.

Why organizations need secure business file sharing

The promise of faster, “free” file sharing could pose a threat to compliance and data security. What's the smartest way for businesses to stay secure and efficient, while avoiding unsanctioned file sharing solutions?

Office & Outlook Integration for Alfresco

Real-world innovation: How Hyland customers use technology to change lives

With our belief that innovators are everywhere, we know the world can change for the better — and we know our customers are at the forefront. We’ll be recognizing them at our 2024 Innovation Awards, so they can share their accomplishments with their peers.

How intelligent document processing is driving insurance modernization

Explore how IDP is reshaping the policyholder life cycle.

Transforming OB-GYN specialty care with Hyland technology

Find out how a large integrated delivery network increased efficiency, physician satisfaction and patient care.

John Carroll University

Private university in Ohio rapidly deploys Hyland solutions to enable a quick, strategic, campus-wide expansion.

Bon Secours Mercy Health

Large health system moves to the Hyland Cloud to provide stability and give clinicians immediate access to data.

Cook Children’s Health Care System

Pediatric health system utilizes Hyland’s intelligent content solutions to streamline and improve processes enterprise-wide.

Axxess International Inc.

Freight forwarder and customs broker sees rapid process advances with Hyland solutions.

MetroHealth System

Hyland helps integrated healthcare delivery network meet its enterprise imaging needs.

M Health Fairview

Academic health system selects Hyland Healthcare to automate medical records classification and decrease turnaround times.

Dutch health system transforms enterprise imaging workflows

Find out how Hyland helped a growing organization improve interoperability, reduce costs and increase user satisfaction.

Kaiser Permanente Colorado

A complex regional health system and plan provider achieves “any image, anywhere” interoperability.

NJM Insurance Group

Insurer modernizes claims processes and enhances customer experience with Hyland OnBase.

Metro North Health

With Hyland solutions as the core, Australian health service transforms its approach to enterprise imaging.

What is electronic file management?

Digitize. Store. Organize. Here's how enterprise-wide electronic file management streamlines workflows.

What is disaster recovery software?

Disaster recovery software helps organizations protect their critical data and systems from unexpected events that could cause downtime or data loss.

Understanding and overcoming information silos

If left unresolved, information silos can have far-reaching implications for your operations. It’s time to dismantle silos and free your critical content.

The value of good audit trails

Explore how robust audit trails improve organizational performance and how Hyland’s solutions can help you achieve your audit trail goals.

What is a document storage system?

A document storage system makes it easy for teams to collaborate on documents, even if they are working remotely or in different locations.

What is document version control?

Document version control is a necessary addition to situations that involve multiple users collaborating on a document.

What is a file management system?

Cloud file management systems typically offer features such as collaboration tools, version control and automated workflows to streamline document management processes and increase productivity.

Enhancing vendor relationship management (VRM)

Discover how VRM optimizes supply chains, controls costs and fosters innovation, with Hyland’s ECM solutions.

A complete guide to digital transformation

Your complete guide to digital transformation, including what it is, why it matters, how to get started and how to do it right.

What is enterprise search?

Enterprise search allows organizations to quickly and easily find the information they need, regardless of its location or format.

Cost reduction strategies for businesses

Discover actionable insights to enhance financial health and operational efficiency through effective cost management strategies.

Future-proof your business: Tackle software obsolescence

Learn how to enhance security, efficiency and content management to future-proof your business against outdated software risks.

Reimagine the way you work with the latest version of Alfresco

Hyland Alfresco continuously evolves to meet your organization’s needs. With every release, you gain enhanced functionality, modern tools and unmatched AI-driven intelligence to transform how your team operates.  

7 ways to overcome IT challenges and drive agility enterprise-wide

IT leaders must address outdated legacy applications, disparate systems and other challenges to modernize business operations.

How healthcare organizations can build resilience and agility

Explore the factors that make an organization in the healthcare sector resilient and agile.

Explore Formula One with us

Hyland is teaming with a group of up-and-comers. Buckle up.

Wiener Privatbank

Austrian capital market company maximizes efficiency and transparency with process automation.

Cedar Rapids, Iowa

Local government goes digital to transform agenda processes.

Massachusetts Institute of Technology

University empowers students to be the curators of their own credentials.

McDermott International

Engineering company leads the oil and gas industry’s digital evolution using Hyland's Alfresco platform on AWS.

National Gallery of Australia

Australia's national art museum selects Hyland's Alfresco platform to deliver on its mission: "One place to discover, maintain and share digital content."

Becker Mining Systems

Becker Mining replaces manual processes, benefits from greater collaboration.