New products: In addition to increased security, the move to the cloud brought additional tools Baptist Health could add to its tech stack. The health system has also deployed Hyland integrations for Epic and Workday, plus Hyland RPA (a comprehensive robotic automation software suite) and WorkView (Hyland’s low-code application development tool).
Baptist Health’s cloud bundle includes two bots, which can run automated processes across the enterprise.
“We've done a lot of things with the bots, and we've saved time,” Dodge said.
The bots have helped Baptist Health reduce costs, and they’re “a lot of fun” to use, she added.
Less burden on staff: With the Hyland Cloud, all the health system needs to worry about is testing the system, Dodge said.
“We don't have to do everything else. And even the team's kind of like, this is too easy,” the IT manager said.
Strategic shift: Employees initially were hesitant that the move to the cloud would negatively impact their jobs. Now, they’re thrilled to be able to focus on more meaningful work.
“What we found is it really has freed them up to work on strategic projects that we have that we couldn't get to before because we were doing a lot of admin work,” Dodge said. “We were building servers, we were putting software on there, we were doing a lot of things that we don't have to do now that the cloud takes care of.”