Intelligent document processing (IDP) software
Streamline document management with Hyland IDP
Explore how Hyland IDP uses AI to power document processing capabilities and drive new levels of automation, efficiency and accuracy.
Government agencies manage countless documents and tons of data.
The information overload is complicated by most government data being in semistructured or unstructured formats — from emails, faxes, forms, reports and images to audio and video recordings. Processes can be further burdened by the need for multiple documents, signatures, approvals and reviews for even the simplest requests.
Intelligent document processing (IDP) has emerged as a solution to processes that, historically, have been tedious, time-consuming, costly and prone to errors.
In a report for Hyland, AI and automation experts Pascal Bornet and Kieran Gilmurray describe IDP as “a cutting-edge, AI-powered digital solution that is transforming how organizations handle documents.”
IDP “surpasses traditional optical character recognition (OCR) and robotic process automation (RPA) technologies by using advanced, business-focused AI models to understand the text and structures within documents. With machine learning, IDP systems ‘learn’ to interpret and classify data, significantly improving the accuracy and speed of document processing,” Bornet and Gilmurray wrote.
IDP can bring many business benefits. The most common improvements cited by experts:
To get the most out of IDP, agencies, according to Bornet, need to “capture/ingest documents and then process, classify and validate them, verifying them either digitally or with a human in the loop.” Next, the data should be intelligently processed and embedded into government systems and applications.
The AI and automation expert has cited many potential IDP use cases for agencies. The following are 20 of the most notable:
Explore how Hyland IDP uses AI to power document processing capabilities and drive new levels of automation, efficiency and accuracy.
Is it time your agency invested in IDP? (Here are seven signs it’s time to evolve.)
Let’s look at key criteria that should be part of your modernization strategy.
Projected value of the IDP market in 2032
Compound annual growth rate for the market from 2025 to 2032
Organizations that have invested in IDP in the last year
You’ve discussed potential benefits, use cases and challenges. You’ve asked, and been asked, a lot of questions about IDP. As you seek leadership buy-in, there are plenty of numbers to help state your case.
Automation has become a critical capability to helping agencies reduce paper and storage costs, expedite processes and improve communication with citizens, all while freeing up staff for more value-added tasks.
With Hyland IDP, government agencies can revolutionize how they work and deliver faster, secure and more accurate services.
Rethink the way you manage records and take the first step toward smarter workflows and innovative solution-building. Chat with Hyland about IDP.
With challenges rising, IDP can help agencies optimize their operations and fulfill their mission. Here are key indicators that it’s time to evolve and invest.
Hyland’s AI-powered intelligent document processing solution brings instant value and efficiency to teams that work with document capture, classification, extraction and validation.
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