Excellent user experiences: The new application is “very, very mobile friendly,” Wadsworth said.
And because the entire school uses OnBase, the experience is now consistent.
“When the student fills out the admissions app, it’s a Unity Form,” Wadsworth said. “When they go in and start doing their degree change form or their financial aid form or their verification form, it looks exactly the same. The student is used to it. All our forms are on the phone. Everything is standardized across the board, and that’s been a huge help for our staff and students.”
Highly customizable: Wadsworth’s team met frequently with admissions, marketing, financial aid and other school departments. The flexibility that comes with OnBase’s electronic forms proved to be crucial.
“They would say, ‘Hey, can it do this, can it do that? Can that form do this?’ 99.9% of the time, yes, it could,” Wadsworth said. “We just had to collaborate, and collaboration is the key to a successful application.”
Enhanced security: Western Nevada College developed a fraud detector that flags applications that seem suspicious. The automated process checks for invalid email addresses and information that might be purposely left out by scammers.
Increased accessibility: The new application meets accessibility standards, which was made possible by OnBase’s Voluntary Product Accessibility Templates.
“The accessibility on Unity Forms is fantastic,” Wadsworth said.
A sizable ROI: Saving money by developing a new application process in-house is nice. Even better, though, are the application and enrollment gains Western Nevada College has experienced since the new program launched.
The college had been averaging about 2,650 applications a year. In the first 10 months after the debut of the new digital application, the tally more than doubled — to 5,600, Wadsworth said.
The school’s full-time enrollment has increased 14%. Wadsworth attributes quite a bit of that success to the new application.
“We all know having a nice application is basically the front door of your store,” he said.
The feedback from students, leadership and even other schools has been overwhelmingly positive. One of Western Nevada College’s sister institutions was so impressed that the school is utilizing OnBase to develop a similar application process.
“Using OnBase and using Unity Forms and using the Hyland platform has been revolutionary for our schools,” Wadsworth said. “It has made our enrollment go up, it has made happy students, and happy students make for happy staff, and happy staff makes for happy faculty. It has been a game-changer for Western Nevada College.”