Following an evaluation process that took into account factors such as cost, open standards and scalability, SuperIQ selected Hyland's Alfresco platform to deliver the unified document management it needed. It took just weeks to deploy the platform within a technology stack that includes VMware ESXi, Red Hat Linux and a Postgres database.
“Alfresco platform is a proven and stable solution with impressive capabilities when it comes to managing large volumes of documents,” explains Alan Peterson, IT manager. “Powerful workflow management tools combined with impressive indexing ensures reliable and fast retrieval that ensures users of our platform can manage their superannuation funds with ease.”
Today, the Alfresco platform repository contains around 150,000 documents relating to around 4,500 funds. Documents are stored as images with metadata to support fast search and retrieval. Around 2,000 registered users access documents, via an API to SuperIQ's web-based application. In the next two years, SuperIQ anticipates it will need to manage documentation relating to around 20,000 funds.
“We feel we have a long-term solution in Alfresco platform that will scale with the business and help us maintain our expense line while enjoying increased business and revenue,” concludes Peterson.