Healthcare leaders: Achieve interoperability and enhance your process automation

Unprecedented labor shortages, rising costs, shifts in patient reimbursement and security challenges for healthcare organizations make it imperative that you select the right enterprise partner for your technology and services. Your selection must improve your ability to rapidly adapt to the changing market and scale for growth, all while securing protected health information.

You’ve invested in other enterprise solutions for electronic health records, enterprise resource planning and more. But have you thought about an enterprise solution to address all your medical images and unstructured patient and business records? These records likely reside in multiple applications and files that aren’t accessible for staff working within the EHR and other core IT systems.

As a result, 65% of health systems surveyed by HIMSS don’t have medical images and unstructured patient records available for clinician decisions at the point of care. With more than 75% of patient data comprised of medical images and unstructured content that is growing by more than 50% annually, healthcare organizations need better ways to unlock the value and maximize its potential, Frost & Sullivan reported.

Hyland Healthcare, a leader in content services and enterprise imaging, gives you the tools to improve efficiency, reduce costs and enhance outcomes across your health system and beyond.

Content services

Hyland’s content services enable organizations to embed unstructured content and processes into essential clinical and business workflows. This empowers your team to improve efficiency and inform care and operational decisions, anytime and anywhere.

By automating content life cycle management, Hyland also helps your organization reduce risk by simplifying compliance with regulatory requirements.

Enterprise imaging

Hyland Healthcare’s enterprise diagnostic imaging platform delivers diagnostic imaging and point-of-care solutions that span the depth and breadth of the healthcare organization. Our solutions are comprised of three main pillars that scale with consistent intelligent workflows across the ecosystem.

• Capture and connect: Automate and normalize imaging data for improved interoperability.
• Archive and manage: Safely consolidate storage and intelligently manage all medical imaging data.
• Orchestrate and visualize (aggregate and access): Support impactful care decisions with sophisticated orchestration tools and a diagnostic zero-footprint viewer.

Interoperability

Hyland’s scalable content services and enterprise imaging platform bridges gaps by connecting unstructured medical records and images that exist outside the EHR within clinician workflow. This provides a holistic view of the patient for better-informed care decisions.

Our solutions encompass:

• Capture
• Content and video management
• Enterprise imaging
• Patient and member communications
• Process automation
• Collaboration
• Development with low-code applications
• Retention and records management

Integrate unstructured content within business processes

Organizations can integrate clinical and departmental applications with Hyland to:

• Extend access to unstructured content
• Integrate workflow processes with upstream or downstream systems (EHR, ERP, CRM, HRIS and more)
• Overcome the intensive labor of manually assembling and outputting frequently created document types to save time, reduce costs and provide personalized correspondence with Hyland’s Content Composer
• Speed up processes and reduce costs by capturing unstructured content into a single system of record and enabling enterprise management of data, documents and processes with Hyland’s OnBase platform
• Utilize OnBase to integrate with existing systems, provide instant access, give visibility into processes and system performance, and securely store, protect and provide compliant retention of content
• Provide persona-based viewing of unstructured content, multimedia and images from multiple repositories within patient context through the Hyland Clinician Window web browser or EHR integration
• Automatically classify and extract data from large volumes of unstructured document images and native files without using templates, keywords, forms or zonal OCR using Hyland’s neural network, autolearning, intelligent automation technology
• Eliminate paper registration and consent forms to speed care, cut costs, enhance accuracy and improve the patient experience with the Hyland Mobile Healthcare solution
• Unlock and find content located in the cloud, enterprise databases, email, shared drives/networks and user desktops with Hyland’s platform-agnostic Enterprise Search, which enhances results through natural language processing and viewing of more than 500 formats from PCs, web browsers and mobile devices
• Quickly fulfill medical records requests with compliance and efficiency via OnBase’s Release of Information capability

Improve patient outcomes and reduce costs with enterprise diagnostic imaging

Access to medical images is critical in making informed clinical decisions. But these images come in numerous formats (both DICOM and non-DICOM files types), making them difficult to manage and access across the enterprise.

As a result, imaging content is often hidden in multiple imaging repositories, specialty department imaging systems, CDs/DVDs and other legacy archives that are largely disconnected and unavailable to the clinicians and diagnosticians who use this information.

Hyland’s enterprise diagnostic imaging solutions help you consolidate and centrally manage these disparate images.

• Improve patient outcomes and reduce costs by enabling medical images to be easily captured, managed, viewed, interpreted and shared throughout the enterprise.
• Enhance clinical decision-making with interactive viewing of diagnostic medical images through Hyland’s NilRead solution, a zero-footprint enterprise diagnostic viewer.
• Eliminate image silos while reducing costs, providing for disaster recovery and enhancing clinical decisions with enterprise access to medical images via Hyland’s Acuo Vendor-Neutral Archive (VNA).
• Provide workflow optimization of imaging studies with Hyland’s NilNexus solution.
• Expedite multispeciality image capture with PACSgear, Hyland’s capture and connectivity suite.
• Capture images and videos from visible light modalities and integrate them with enterprise systems through PACSgear Video Touch 4K.
• Eliminate the time and cost involved in making CD copies, while also improving satisfaction by enabling patients to see and share their medical images via NilRead integrated within your patient portal.

> Read more | How AI enhances patient care and satisfaction 

Rapidly address evolving business needs with innovative solutions

• Easily and cost effectively configure an unlimited number of new applications to manage content, cases, processes and work while complementing core business systems with WorkView, a low-code module for our OnBase suite that allows users to configure new applications within the platform with simple point-and-click.
• Simplify interfacing new functionality to and from upstream and downstream systems via Hyland’s use of HL7, FHIR and EDI.
• Many of our content services capabilities are further available via industry standard RESTful APIs, enabling real-time premises-to-cloud and cloud-to-cloud web-service integrations.