LHCH turned to the OnBase enterprise content management (ECM) solution to provide electronic document management across the entire hospital. Dr. Johan Waktare led the initiative to implement the comprehensive solution, including a seamless integration with Allscripts Sunrise Clinical Manager for clinical documentation. This gives staff instant access to all patient information — without leaving the Sunrise user interface.
“Most people don’t know we even have an enterprise content management system; it’s just a tab they click in the electronic patient record” or EPR, Dr. Waktare said.
LHCH also uses OnBase eForms to capture information electronically from the beginning of processes. Automated workflows then route that documentation to the right people while automatically alerting stakeholders. By getting paper out of the way, LHCH optimized processes like referrals management and subject access requests (releases of information) — making them faster and more accurate.
OnBase also empowers doctors and clinicians with up-to-the-minute information to support decision-making. With paper out of the way, LHCH easily shares information and immediately delivers patient content to improve process performance, quality of care and patient safety — a big step toward HIMSS Stage 7, the pinnacle for hospital organizations on the path to a complete EPR and full participation in an electronic health record (EHR). LHCH now captures and manages information from outside the EPR, no matter the original source — paper, mail or clinical devices.