The RACP’s first experience with Hyland's Alfresco platform was to assist with the loading and storing of a number of conference videos, but that quickly evolved into working with Alfresco platform as a collaborative tool with the potential to enable its 200 plus committees to conveniently access videos and session notes for their meetings.
After trialling Alfresco’s Community Edition for nearly 12 months, the RACP deployed the supported Alfresco Enterprise Edition 3.3.4, and today the RACP uses Alfresco platform to support a number of key business applications, including Video Management, My Resource Management and Collaboration.
Delivering training lectures to members on a weekly basis using video conferencing, the RACP is able to record the content from these live sessions and load them into Alfresco platform for management throughout their lifecycle. These video resources, along with supporting content such as slide packs and podcasts, are also made available on the RACP’s website served directly from Alfresco platform using WebDav, one of the many file sharing protocols supported by Alfresco platform.
Through the My Resources Gateway portal, the platform also serves as a content repository for educational resources developed by the RACP. These are added to Alfresco platform and made available through the My Resources Gateway web pages on the RACP portal. Any content in the repository can be flagged to be displayed on the Gateway. Additionally, RACP categorises content into a medical taxonomy and adds tags and keywords to the content. Alfresco platform’s CMIS REST services are then used to present the content to the users on the Gateway and allow physicians to find relevant content by searching keywords, tags or through the taxonomy hierarchy.
RACP committees are also able to use Alfresco Share, the platform's team collaboration product, to collaborate and share information via a site for the interest area in question. Created by the RACP’s IT department, the sites each have a dedicated business administrator and, where possible, site members are added by inviting a group that has been mapped from LDAP into Alfresco platform. This allows the RACP to manage the membership of a site via eDirectory and Active Directory.
Each site is configured with the pages that are deemed important for the site. For example, for those sites focused on retaining documents from meetings, they may contain a Document Library and Wiki page only.
There are currently over 100 sites at RACP and the number is growing rapidly as RACP users increasingly find Alfresco Share Collaboration a highly valuable and easy to use tool. To manage the effective integration of Alfresco Enterprise into the business, the RACP enlisted the help of Seed Information Management, a boutique consultancy providing services for the implementation of Information Management systems and specialising in open source solutions. The RACP acknowledges that working with Seed helped to ensure the project’s success and it maintains a strong ongoing relationship with them.