After evaluating several solutions, BNP Paribas Fortis chose Hyland's Alfresco platform as its enterprise content management solution and document repository for the project. Alfresco platform replaced the former document management system, which served as more of a classical filing system. With the Hyland solution, it is now much easier to manage all of the different metadata, versions, access rights and approval status of documents and drawings as defined in the operations manual of the project, Janssen said.
"Alfresco platform was able to respond to the 'typical' versioning issue on construction projects, as information is being created by many different organizations, all of which are publishing different versions adapted to their internal quality system," Janssen said. "Now, all contractual documents are updated, published and exchanged in Alfresco platform as PDFs every day. The most important part of the platform is that we have a clear repository of approved documents — and the approval cycle that we put in place is contractually binding so we have, to a certain extent, developed a specific approval process for construction."
The Alfresco platform, which is hosted on a private cloud by managed services provider XeniT, includes disaster recovery implementation with data stored in two separate datacenters in Germany. XeniT is also providing managed services support, covered by an SLA (service level agreement). Continuous monitoring and proactive maintenance guarantee the target availability for this business-critical system
BNP Paribas Fortis chose XeniT as its integration partner because of their experience working with Hyland and its ability to offer pragmatic solutions with the perfect balance of frugality and quality of work that was not focused on customizing the platform so much that it was difficult to maintain.
"XeniT had the mindset to understand our operational issues and developed a real partnership with us to create something that was a win-win," Janssen said.