Nunkuwarrin Yunti's Business Support Services Unit were in need of a central location to declare, file and dispose of the organisation's records. Employees were previously using an in-house system to maintain their records, but it was a system, which did not provide direct access to viewing electronic files. This resulted in long search times to find particular records. Management was also concerned with version control on documents, and who was able to see sensitive corporate information.
Nunkuwarrin Yunti wanted to seek out a solution that would boost staff engagement and allow all employees to contribute to the records management of the organisation and support further document collaboration. Furthermore, as a government funded but community-controlled organisation, they wanted to ensure best practice with similar organisations by seeking out a solution that was VERS certified. Ensuring that the solution chosen had value for money was important for an organisation with limited IT funding, so being competitively priced was a necessity.
Similar organisations to Nunkuwarrin Yunti's had conducted records management scoping exercises, and the recommendation was that Hyland's Alfresco platform was the best fit for all business and technology needs. This sparked Nunkuwarrin Yunti to investigate the solution for them, concluding in the same outcome.
Engaging Parashift, our leading partner who created the VERS & SARKMS compliant Records Management module that was needed to implement their solution, Alicia King, Nunkuwarrin Yunti's Manager of Business Support Services Unit, stated, "Not only did the records management team see vast amounts of benefits in Alfresco platform, so did other members of management. Additional aspects such as document management and versioning, along with collaboration, were seen as huge wins for challenges they were facing within their teams."