Lillman outlines the key requirements for Scania’s new enterprise content management (ECM) technology platform. “Based on open standards, it needed to offer a realistic licensing model, deliver an extensive range of functionality and above all, be user friendly,” he explains. “Alongside impressive extensibility, we wanted to be able to integrate the ECM platform into a range of environments, including popular office suites as well as our extranet and intranet.”
Following an extensive evaluation of competing solutions, Hyland's Alfresco platform was selected as the ECM system that delivered the open standards Scania needed to extend knowledge sharing within the enterprise and beyond.
“Many of the competing solutions’ licensing models were highly inflexible and costly. Furthermore, from a technical standpoint, it would have proved challenging, if not impossible, to deploy to external users or customers. This made it incompatible with our long-term knowledge sharing vision.”
In less than four weeks, Scania had successfully implemented the Alfresco platform for 5,000 users, migrating 20,000 documents from a legacy solution to support its knowledge workers. “We literally ran Alfresco platform right out of the box,” confirms Lillman. “The platform’s innate flexibility meant that, in no time at all, we were able to facilitate organizationwide information sharing via a centralized service that users can use as they see fit.”
Initially, Alfresco platform was made available to targeted groups within Scania’s commercial operations. Anyone is free to create a knowledge-sharing site and start collaborating with others. Today, the platform is powering cross-functional and organizational projects, forums and other knowledge- and best-practice-sharing activities. Site owners decide if their site is open and accessible for everyone or whether participants must apply or be invited to become members.