Immediate access: “Hyland has helped us resolve some of the challenges we’ve had by helping combine various systems into one so providers are more satisfied and clinicians are able to get to data right away,” Januski said.
Seamless integration: “It’s very important at our organization that Hyland can integrate with other systems so that our clinicians can log in, have access to all the data at one point and not have to log into a bunch of different other applications. Integration is key to the happiness of our clinicians and other providers,” Januski said.
Fewer issues: “The move to the cloud has positively impacted our organization by not only providing stability, but the constant monitoring has decreased the number of tickets we are getting from users,” Januski said.
Enhanced resources: All of the improvements have helped Bon Secours “provide better resources for caregivers,” Januski said.