Resource center

DIY digital evolution assessment

A free DIY assessment that ends with simple go-forward ideas.

Carbon Reduction Plan

Hyland’s carbon reduction plan highlights next steps on our journey toward net-zero emissions.

Reduce image hide-and-seek with artificial intelligence

Explore how artificial intelligence (AI) and machine learning (ML) work alongside humans to get the most value out of enterprise digital asset management.

Hyland Credentials for Higher Education

Hyland Credentials for Higher Education

The innovator's guide to strategic DAM replacement or consolidation

This guide will help digital asset management (DAM) leaders, CIOs and digital innovators evaluate if it’s time to begin a strategic replacement or consolidation initiative. It also includes 11 recommendations to consider in your next DAM evaluation.

The importance of instant, but accurate, information

It is human nature to crave instant information to quickly form opinions and make judgments — especially today. Accustomed to the immediacy of social media, we don’t like waiting to find out what’s going on.

Why your GPS should lead to intelligent document processing

For shipping and freight companies looking to save money, IDP can deliver fast and measurable returns on investment.

Empower innovation with your AI strategy

Navigate complexities, seize opportunities and drive growth in the AI-powered landscape.

Improving applicant-to-graduate communication with Hyland

In higher education, the engagement of your students, alumni and donors is critical to the ongoing strength of your mission from the very first contact. 

Using RegTech to amplify risk management strategies for financial services

Banks, credit unions and wealth management firms must keep up with the constantly evolving regulations — but what kind of technology gets the job done?

4 steps to creating successful reports

Reporting can be a daunting task. Before jumping in and creating a report, here are four steps to follow to ensure success.

How healthcare providers can digitize patient registrations and consents

Fostering improved patient experiences, reduced clinician rework and less costly processing of registration and consents is easier than you might imagine.

5 real-world enterprise content management (ECM) examples

Enterprise content management is a core business technology that helps organizations, no matter their size or industry, to organize, manage and distribute unstructured content.

Gaps in unstructured data: Insights from Gartner Summit 2022

There is no shortage of attention to unlocking unstructured data as a key competitive advantage. It is a multimarket, multi-industry untapped store of significant value.

Essential AI terms you need to know

Discover AI essentials for beginners and experts alike with clear explanations that will empower you to navigate the AI landscape confidently.

ECM vs. content services

Understanding the differences between enterprise content management and content services, and deciding which is best for your organization.

5 reasons to embrace enterprise search in your organization

Hyland’s Enterprise Search offering makes locating information simple, straightforward and fast — supporting a variety of use cases.

What is accounts payable (AP) document management?

AP document management lays the groundwork for accurate financial auditing and reporting. Here's what a paperless, compliance-focused AP process looks like.

Explore #HylandLife

Learn about the perks and experiences Hyland offers to help keep our employees engaged, healthy and happy.

What is a document storage system?

A document storage system makes it easy for teams to collaborate on documents, even if they are working remotely or in different locations.

Unpacking resilience and agility in the retail sector

Explore the factors that make retail organizations resilient and agile.

The single best way to future-proof your organization

Maximize your content services investment, prioritize information security and prepare for what’s next with this one move.

DAM vs. PIM: Understanding key differences

Here’s what distinguishes digital asset management (DAM) and product information management (PIM) solutions and when DAM vs PIM is best for business.

Personalizing policyholder communication with Hyland’s Content Composer

More and more, insurance customers want to communicate via the channels with which they are most comfortable — and they expect that option.

The revolution of AI in healthcare

AI innovation is fast-tracking the trajectory of everything from patient care to the future of medicine.

Choosing the best enterprise content management (ECM) platform

Your ECM defines the level of efficiency at which your content is managed — from it's creation to disposal. How do you lay the groundwork for maximum ROI? 

Hyland’s 2024 Q3 releases

Explore the latest enhancements available for your Hyland solutions, including new intelligent automation and accounts payable (AP) updates.

Before you invest in AI, assess your AI-readiness

With AI at the top of every leader’s list of things to take on, one big part of its implementation is often overlooked: AI-readiness. Hyland AVP, Product Management, Tom Davis takes us throughan AI-readiness framework for organizations to consider before they invest in AI.

How government agencies manage resilience and agility

Explore the factors that make a government agency resilient and agile.

What can you do with Hyland Intelligent Document Processing (IDP)?

Hyland’s AI-powered intelligent document processing solution brings instant value and efficiency to teams that work with document capture, classification, extraction and validation.

Revolutionizing financial services: The impact of artificial intelligence

AI is transforming financial services, enhancing efficiency and accuracy and transforming customer experiences. Learn what the future holds for AI in finance.

Accelerate, adapt and thrive

How today’s content and process decisions impact your organization’s readiness for whatever happens next.

Developing an ECM strategy

A content blueprint is key before upgrading to a new ECM platform or modernizing your existing one.

What is intelligent data capture?

Unlike traditional data capture methods, intelligent data capture understands the context and meaning of information to better handle unstructured and semi-structured data from multiple sources.

What are the benefits of a low-code platform?

Low-code, or the democratization of software development, is how businesses of all sizes experience greater agility at reduced costs.

How organizations are addressing a growing IT talent gap

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

Cloud Content Services: Foundation for Remote Workforce

Cloud technology removes barriers that organizations historically relied upon physical office environments to overcome — including security, collaboration and a sense of culture. 

How to develop a business process automation (BPA) strategy

Learn how to build an effective business process automation strategy to optimize workflows, increase efficiency and drive growth.

What is data entry software?

Cloud-based data entry solutions enable organizations to process large volumes of data from anywhere, anytime and on any device — which will help improve efficiency and reduce costs.

Understanding bottleneck analysis: Enhancing business efficiency

Discover the tools and techniques of bottleneck analysis to unlock your organization’s full potential and achieve sustainable growth.

Effortless access to essential information with Hyland Content Portal

Empower all the people you serve with 24/7 access to key information and streamlined workflows, directly in OnBase.

50+ RPA use cases

Find out how RPA is being used across a range of organizations, with this list of over 50 use cases for the technology.

The true cost of maintaining a hard chart

You can control paper costs, maintain compliance, and move toward a paperless medical record. Step one is to look at how you manage your hard chart.

Infrastructure as a Service (IaaS) 101

Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model.

Barrier 4: Leading companies spring forward

Discover four tactics for resilient growth and operational agility in the aftermath of a crisis.

How to set employee expectations for remote work

Digital transformation requires creativity — an ability to look at how things are done today and reimagine them for the future.

Hiding in plain sight: The paper form problem

OnBase has three forms solution choices: HTML-based for completely customized forms, configurable forms for easy design and maintainability, and an image form product to replicate paper forms exactly as they appear on paper.

For insurers, the battle over cloud is over

In the advisory world, when facing a question about technology infrastructure and IT architecture, the correct answer is often (and painfully) “it depends.” This is due to a variety of complex factors.

How to build a successful cloud enablement strategy

If you’re feeling overwhelmed by the amount of cloud terms, jargon, solutions and more, you’re not alone.

OnBase 18 is here!

OnBase 18 is the key to unlock your digital transformation.

Why your PACS isn’t a VNA

You can consolidate medical images into a single view and take control of your enterprise imaging information. You just need to go beyond your PACS.

5 intelligent automation examples for your organization

Intelligent automation is a game-changer, but first you need to understand what it is and how it can contribute to achieving your business objectives.

Extend HR efficiencies with OnBase’s SAP SuccessFactors integration

The many phases of today's employee lifecycle create a tremendous amount of content. From resumes, transcripts, offer letters and employment agreements to I-9 forms, incident reports and resignation letters.

The benefits of running in parallel during your upgrade process

Using the incremental parallel upgrade process to upgrade lets you run multiple versions of your ECM solution in parallel from the same database. So your organization continues to speed down the highway, even when you’re repaving it.

AI skills gap: Strategies for a future-ready workforce

Discover targeted strategies that help bridge the AI skills gap and equip your workforce with the necessary skills to thrive in an AI-everywhere world.

Hylanders unleash generosity on #GivingTuesday and all year through

Every November, we gear up for yet another season of our annual holiday giving program where the generosity of our employees shines bright. This is a special time of year when the organizations that mean the most to our employees can benefit in a huge way.

How to get the most from supply chain technology

Since the pandemic, the global supply chain has come under incredible pressure and scrutiny, taking a rare place on center stage. The challenges of managing an efficient supply chain and remaining profitable in the face of such disruption have never been more significant.

Future-proof your business: Tackle software obsolescence

Learn how to enhance security, efficiency and content management to future-proof your business against outdated software risks.

4 ways CCM adds value to Banks and Credit Unions

How to increase customer and member engagement while decreasing the effort involved.

4 ways to support LGBTQIA+ from Hyland’s Pride Alliance

Every June, organizations across the United States put on and participate in celebrations that include Pride month parades, concerts, parties and other events. It’s a fun and important way to recognize the positive impact LGBTQIA+ individuals have on our global and corporate communities.

ECM vs. DMS: Understanding the difference and which is right for you

When choosing a content management system for your business, you have two major options: Enterprise content management (ECM) and document management systems (DMS). DMS focuses on document storage and management, while ECM offers more advanced functions for handling various content types.

How DAM speeds up product design and prototyping

Samples and prototypes are critical to bringing new products to market and selling them to retailers — but you can accelerate these processes to drive faster, more responsive design cycles.

5 OnBase Hyland Cloud customer reviews

More than 1,300 Hyland OnBase users deploy their content services platform in the Hyland Cloud. It’s not surprising to find lots of word-of-mouth stories about the product and what customers think about it circulating online and in business circles.

3 examples of smart leaders digitizing HR

How three organizations use OnBase to digitize HR processes, generate growth and ensure success.

Overcoming the PACS cost conundrum

Implementing a vendor neutral archive (VNA) can be a great first step to lowering this overall spend and move the HDO beyond a PACS-only approach to medical imaging.

6 questions to ask when evaluating low-code platforms

Organizations that have implemented a low-code development platform report higher revenue growth than their counterparts.

Hyland’s success managers on vision, hiring, insights

If you’re interested in starting a career in customer success, these folks have the insight and experience to launch you.

Building your digital transformation strategy

Build your tech stack the smart way with a digital transformation strategy. Learn why strategy matters and where to start. 

What are identity providers and why do they matter?

How do you enable secure authentication without driving your users crazy with various login prompts?

Make the most of your cloud deployment with Hyland’s Managed Services offerings

Hyland's cloud-focused managed services offerings enable your team to innovate and ensure your Hyland solutions deliver maximum business value.

Challenges of extracting text and formatting from files

Hyland’s own Corey Kidd, a Document Filters product manager, and Ben Truscott, a software architect, discuss the challenges of extracting text from a file — and even more challenging, extracting the formatting.

Eight steps to innovation across the enterprise

Discover the eight steps to sustainable innovation across an enterprise and how to build a corporate culture that embraces innovation dissipating fear.

A comprehensive guide to workflow automation

Learn the definition of workflow automation, how to implement it and how it powers increased speed, accuracy and visibility enterprise-wide.

Managing product design lifecycles with a materials library

Creating the next great product depends on having the right materials — like ingredients and formulations for food and cosmetics companies, or fabrics for apparel manufacturers — and a design team that knows how to use them.

The true cost of maintaining legacy systems

Modernizing your existing technology often seems like the smart play. But is the cost of keeping your legacy systems worth it?

The tech workers you need are nowhere, anywhere and everywhere

Learn how to hire for digital optimization so your enterprise can stay competitive by landing the most needed, but difficult-to-find tech workers.

24 stats to rethink content management

A Hyland-commissioned Forrester Consulting study uncovered insights and recommendations for content management decision-makers. Discover the latest in market trends as AI, cloud and intelligent automation gain momentum and effectiveness.

Guidewire accelerators: An origin story

The special relationship between Hyland and Guidewire is central to progress – for Hyland, Guidewire, and especially our shared customers. 

5 reasons government agencies turn to intelligent document processing

Managing countless documents with traditional processes can be costly. With IDP, agencies can save money and revolutionize how they work.

The best way to future-proof your government agency

Maximize ROI, prioritize security and prepare for what’s next in digital government.

Optimizing efficiency: Best practices in digital asset management (DAM)

A guide for streamlining your DAM process, from organizing and securing digital content effectively to advanced practices for facilitating efficient workflows.

8 reasons to modernize your financial services institution

Here’s how financial services firms can future-proof their ECM infrastructure and solve ever-shifting content and compliance challenges.

The future of enterprise content management (ECM): key trends

Learn how ECM is evolving to meet the changing needs of today's organizations, and explore key trends and features in modern ECM solutions.

How Hyland helps healthcare organizations improve cybersecurity

Data breaches are increasingly common — and expensive — in healthcare. Our experts provide tips on how organizations can better protect themselves.

What is invoice capture?

Invoice capture provides better, faster visibility into spending patterns and helps organizations make informed decisions about their purchasing and payment processes.

From tellers to terabytes: The digital makeover of modern banking

Stewart Watterson of Datos Insights takes a deep dive on how AI is the new currency of success in the financial industry.

The continued importance of customer experience in a self-service world

How prioritizing and improving customer experience can separate your organization from the rest.

4 examples of digital transformation in insurance

More than 50% of insurance budgets are dedicated to digital transformation projects, according to insurance industry analysts Novarica and SMA. Here are four examples of digital transformation at work in the insurance industry.

Flight of the Valtteri

Formula One driver Valtteri Bottas and Hyland team up to use biometric data to create epic music. Buckle up — it’s a wild ride.

Future-proofing the healthcare payer infrastructure

There is a new paradigm for healthcare payer organizations. Prepare for the future with the technology you need to seize new opportunities.

How to implement and manage document workflow automation

Understand the fundamentals of document workflow automation and how it streamlines file reviews, edits and approvals enterprise-wide.

Federal mandate M-23-07: Leverage AI for efficient compliance

From ordering Thai takeout to refinancing your home online, digital transformation is revolutionizing just about every facet of society. In the age of IT modernization and new ways of working, organizations around the world are leaving outdated paper-based processes behind in favor of digital methods.

Guide to modernizing banks and credit unions

Is your organization considering a technology upgrade? This legacy assessment provides answers.

Innovation in an age of disruption

Organizations across all sectors have never before been under such pressure to modernize and transform as their old worldview certainties get swept away by post-COVID ‘new normal’ customer behaviors. 

Enhancing customer experience with Hyland Composer

The banking and financial services industry is right in the middle of a competitive landscape driven by the demands of customer personalization and smoother digital experiences. 

Comprehensive guide to vendor risk management (VRM)

Strengthen vendor risk management (VRM) with modern enterprise content management (ECM) systems. Enhance assessments, automate workflows and ensure compliance.

Measuring and improving operational efficiency

Discover key strategies, technologies and practices that can drive performance and unlock your business's full potential.

How ECM systems fortify digital security

Discover how investing in modern enterprise content management (ECM) systems can secure your organization’s content today and ensure long-term business success.

Understanding, calculating and preventing high employee churn rates

Gain an understanding of employee churn rate, explore the factors influencing it and discover strategies to maintain low employee churn.

WorkView: Low-code application development explained

By enabling rapid application development (RAD), organizations can increase their digital agility and adapt to new challenges quicker than ever before. 

Hyper-personalization: The future of banking experiences

Hyper-personalized interactions are the building blocks of best-in-class customer experiences.

Why low-code development is becoming the digital transformation MVP

Without the ability to rapidly develop business applications, your organization is missing the kind of digital agility necessary for the new pace of business.

Four key takeaways from Datos Insights' insurance forecast

To best prepare for the road ahead, insurers need to know their audience, take a cloud-first approach, invest in AI and reimagine the underwriting process.

How one healthcare system empowers patients through its patient portal

Within 24 hours, more than 952 patients had accessed the solution, viewing a combined 1,728 studies.

OnBase upgrades No. 1: Which path is right for you?

There are several different paths for upgrading, each with pros and cons, and dependent on the knowledge and resources at your disposal.

Maximize efficiency and cost savings with Hyland’s Alfresco

A beginner’s guide to DAM taxonomy

If you want your creative teams to produce their best work, then they need instant access to digital assets. But providing access to these materials is easier said than done. Not only do you need a centralized digital asset management system (DAM), but you also need a streamlined DAM taxonomy that classifies assets in a way that your users can understand. But what exactly is a DAM taxonomy?

Answering your FAQs about software as a service (SaaS)

You might have heard about software as a service, or SaaS, used in conjunction with other trending tech terms like digital transformation, cloud computing and IT modernization.

Content federation and in-place records management for the modern enterprise

Content federation and in-place records management solutions offer a solution to scattered information by enabling organizations to manage records within their existing locations, streamlining workflows and reducing the need for costly migrations.

How Hyland helps organizations enhance accounts payable automation

This webinar shows how our AP solutions remove process bottlenecks and improve visibility.

Intelligent data capture technology is a customer experience game-changer

When given a choice between brands, customers will choose the one that excels at resolving issues, anticipates needs and goes the extra mile.

The value of good audit trails

Explore how robust audit trails improve organizational performance and how Hyland’s solutions can help you achieve your audit trail goals.

Transform constituent communication with Content Composer

Content Composer for government agencies improves correspondence with your constituents at each touchpoint — helping you overcome slow, cumbersome manual and antiquated processes. 

Driving outstanding advisor-client engagement in wealth management

Leading firms are focusing on creating seamless experiences for investors and the advisors who serve them.

The evolution of transportation and logistics: Embracing digital transformation to reduce costs

Advanced technologies are revolutionizing the industry and making its future look brighter than ever.

CommunityLIVE 2022: Nashville highlights

This year, we’re especially excited to see everyone in person at the Gaylord Opryland Resort and Convention Center. Read on for the scoop on what to expect and all the can’t-miss experiences.

10 ways intelligent capture optimizes your automation strategy

Intelligent capture is a fundamental shift in the way businesses read and process paper and electronic documents, unlocking their value in real time.

Digital modernization strategy: A comprehensive guide

Empower your organization with our comprehensive guide to digital modernization, and help your organization thrive.

Guide to product life cycle management (PLM)

Learn the importance of PLM for modern businesses, strategies for effective PLM and how digital asset management supports the entire product life cycle.

Unifying product info with content hubs and portals

For information-hungry downstream teams that make their mark after design and creative development is complete, productivity depends on one-stop access to the right information and content.

Tackling rising compliance costs in 2025

Discover strategies and tools that can help organizations manage compliance costs and stay ahead of emerging trends in today's dynamic business landscape.

Public Sector Crest Information Solutions

A discussion on ISO 16175 Compliant Electronic Records Management and Archiving for Public Sector Organisations.

What does the future look like for creative campaign development?

Modern omnichannel marketing demands various types of digital assets — which is why campaign development needs to grow in agility.

Elevating experiences: The power of AI in customer service

Learn how AI-driven solutions are transforming customer service and helping organizations deliver personalized, efficient and effective interactions with customers.

Adapting to generational shifts: Meeting the changing needs of insurance agents

As the older generation retires, agents’ needs — and preferences — are changing. Celent’s Karlyn Carnahan explores how insurers can adapt.

Unlocking the power of automation integration

Discover how automation integration enhances efficiency and reduces costs with Hyland’s solutions. Embrace modernization today.

A complete guide to digital transformation

Your complete guide to digital transformation, including what it is, why it matters, how to get started and how to do it right.

Maximizing the ROI of enterprise content management

Quantify ECM benefits for maximum returns and learn how an insurance company successfully saved eight figures with intelligent content solutions.

Identifying and preventing bottlenecks: A guide for modern businesses

Master the art of spotting and resolving bottlenecks with intelligent automation, ensuring smoother processes and enhanced productivity in your business.

Streamlining import/export compliance with content services

Read how to streamline the creation, management and storage of import or export documentation.

Power of Service: Hyland’s Volunteer Program makes an Impact

The scene: It’s the middle of summer in Cleveland, and a group of Hyland employees is walking into BigHearted Blooms, a Cleveland-based nonprofit that collects and delivers recycled flowers.

Showdown: Full disk encryption vs. file-based encryption

It’s always a good idea to utilize multiple layers of security in case one fails. Your policy should have many layers, like an onion. In the world of information security, experts refer to this concept as defense-in-depth.

Barrier 2: Technology as a solution, not just an enabler

Discover why technology alone is not the answer to building business resilience and agility.

We’ll transform your solution for you

Save time and resources while meeting your goals — leverage Hyland Managed Services.

Streamline governance with Governance Rules as a Service

GRaaS is a compliance solution from Hyland, a leading content services provider, and Iron Mountain®, a global leader for storage and information management services.

Process Financial Aid with a Content Services Platform

By replacing paper-based processes, your institution can send out financial aid packages sooner — resulting in higher student acceptance rates and achievement of enrollment goals.

The 9 key benefits of cloud computing in healthcare

Digital transformation requires creativity — an ability to look at how things are done today and reimagine them for the future.

What is optical character recognition (OCR) technology?

The demand for accurate business data on demand only grows each day. OCR technology gets mission-critical information to your team without slowing down workflows.

Drive efficient AP processes with Hyland’s invoice approval solution

From lengthy paper trails to the increased risks of errors and fraud — manual AP processes can have a huge administrative strain on organizations.

Hyland for Workday

Improve content management and deliver a better user experience.

Artificial intelligence (AI) and data capture: An evolution of efficiency

From Siri and Alexa to customer service chatbots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work — and data capture is no exception.

ECM case studies: Transforming organizations with enterprise content management

Explore case studies showcasing how enterprise content management (ECM) systems can enhance efficiency, cut costs and improve service across various industries.

Poll: Trust in tech for a healthier society

What can our experience of the past year tell us about what needs to happen to foster trust in technology in the future? We surveyed 200 consumers to find out.

The ultimate guide to federated search

Federated search revolutionizes information retrieval by offering real-time access to diverse data sources, surpassing the limitations of traditional search engines.

Hyland expert on intelligent automation in banking

How can banks and credit unions keep up with the increased demand? Often, they turn to automation.

Document retention periods and best practices

By adhering to these policies, companies ensure compliance with regulatory requirements, safeguard sensitive information and maintain a solid defense in potential legal disputes.

Upgrading photo studio processes with digital asset management (DAM)

Product photography plays an integral role in any sales or marketing campaigns — but ad-hoc processes put organizations at risk of delays and confusion.

What is mobile capture?

Mobile invoice capture is essential for businesses who need to quickly and easily capture invoice data on the go.

What is document scanning and indexing software?

Remote work, the shift to paperless and the need for secure information management are fueling the importance for document scanning and indexing software.

Hyland wins 2022 Workday Partner Innovation Award

Hyland announced it was named a winner of the 2022 Workday Partner Innovation Awards in the Office of Human Resources Category.

DAM integration: The key to enhanced digital asset management

Discover how integrating your DAM system with key business tools enhances efficiency, protects your brand and drives growth.

A guide to building your business case for the cloud

How to communicate the urgency of cloud migration to nontech executives.

7 reasons your HR department needs a content services platform

From employee handbooks to legal documents — HR teams are constantly maneuvering paper-intensive processes. Here's how a content services platform helps.

IaaS vs. PaaS vs. SaaS: How to choose?

Explore the unique advantages of infrastructure as a service, platform as a service and software as a service.

The benefits of document scanning software

Document scanning software is an efficient way to convert physical documents into digital format, making them easier to manage and access.

Combatting the great resignation in higher education

You’ve probably heard a fair amount about the “great resignation.” If you’re just getting back from an 18-month digital detox retreat, here’s what you missed: The great resignation is an ongoing economic trend in which employees around the country are voluntarily leaving their jobs.

Taken for granted: The gift of hearing

When you have something, especially for a long time, it’s easy to take it for granted. I did. And when I realized what had happened, it changed me.

What kind of innovation organization are you?

Innovation techniques come in many different shapes and forms — each one designed to improve engagement, strengthen strategic alignment, remove biases, increase the scale and speed of activity, etc. in some way or other.

Are workplaces really modern? Insights from Hyland

Is the promise of the modern workplace delivering? This new data indicates it’s not — not everywhere, and not for everyone. Explore why so many workplaces aren’t capitalizing on AI, automation and premier technology experiences, as well as how a slow modernization path impacts an organization.

Cloud disaster recovery for business continuity

Disaster recovery plans that rely on on-premises IT resources can become complicated, expensive and susceptible quickly when the unexpected happens.

What is document capture software?

With document capture software, there is little to no room for manual error. Here's how to automate the process of data extraction from physical or digital documents.

Powering your content with AI

Get the basics about the opportunities for infusing artificial intelligence into your content management strategy.

A deep dive into RPA security

Learn about the common concerns surrounding RPA technology — and how to ensure a safe, effective implementation.

Ready for anything

Preparing for the next business continuity crisis? Here are five components for an excellent response.

The IPUP process: Providing you with upgrade options

When I started my career, I worked in technology consulting. I saw firsthand the pains that upgrading systems caused my customers. 

The role of AI in transforming higher education

Explore the transformative use of AI in higher education. From personalized learning to administrative efficiency, learn how AI can impact the future of learning.

Build vs. buy: A new software paradigm

Building comes with a lot of development and maintenance costs. Buying, especially with so many specialized vendors and products available today, is typically in our best interests in the majority of cases.

3 ways Hyland consultants are like an F1 race team

Believe it or not, we have a lot in common with a pro racing squad.

Understanding and overcoming information silos

If left unresolved, information silos can have far-reaching implications for your operations. It’s time to dismantle silos and free your critical content.

Migrating from Camunda to Hyland Automate

Upgrading to Camunda 8 can be complex, costly and disruptive, but it doesn’t have to be. Hyland Automate offers a seamless, BPMN-compliant alternative built on the same Activiti foundation — and it’s backed by a deep suite of solutions that go beyond process automation.

Barrier 1: Companies struggle with aligning and empowering their people

Explore how executives can overcome a lack of resilience and agility by leveraging three key questions.

3 hurdles that keep transportation and logistics an ancient industry

Are you still relying on a 700-year-old document?

3 Technologies shaping future of AP Automation

It’s no longer a question of whether or not you should automate AP processes; it’s a question of how.

Hyland automation capabilities

Automation can make a major positive impact for an organization. Explore how the automation landscape is shaping up as AI and more connective content management platforms evolve.

AI in the workplace: Navigating a new frontier

Discover how leading organizations utilize AI's power to revolutionize their operations while navigating the complexities of responsible AI adoption.

How Vntana helps you easily share 3D models

Hyland and Vntana have partnered to improve the 3D collaboration experiences of internal stakeholders, B2B partners and consumers.

What is document version control?

Document version control is a necessary addition to situations that involve multiple users collaborating on a document.

4 reasons financial shared services leaders should care about visibility

Connecting your documents, data and processes eliminates gaps and ensures payables and receivables staff have the information they need, whenever they need it.

Modern digital transformation examples

Digital transformation examples go far beyond the elimination of paper. See what transformation looked like at 10 organizations and learn how it’s showing up across industries. 

What is a file management system?

Cloud file management systems typically offer features such as collaboration tools, version control and automated workflows to streamline document management processes and increase productivity.

Achieve zero-footprint diagnostic viewing with NilRead Advanced Clinical Visualization

Innovative image communication and remote reading solutions are a priority when it comes to modern patient care.

Healthcare leaders: Achieve interoperability and enhance your process automation

Connect unstructured medical records and images from outside the EHR to your clinicians’ workflows with simplified healthcare technology.

5 myths holding your organization back from the cloud

With the cloud, your knowledge workers have the information they need, and your IT resources have the time to focus on moving your business forward.

Overcome unstructured inbox information with the Email Agent

With an ever-evolving and complex regulatory landscape, today’s organizations can leverage automation to gain more control over disparate information sent via email.

The enterprise-wide value of Hyland Healthcare

Explore how Hyland improves information access, connects systems and processes, and much more.

Navigating the risks of shadow IT

Discover best practices for monitoring unauthorized applications, ensuring data security and aligning shadow IT usage with corporate governance.

Hyland’s Document Filters is more than a commodity

Far from a commodity, Document Filters has the ability to inspect, extract data from, convert and manipulate over 550 different file formats!

Accelerate your digital transformation with managed services

It no longer makes sense to rely solely on in-house IT teams for your content services strategy, solution delivery and optimization.

Adopt better leadership practices to improve business resilience and agility

Find out how improving leadership practices contributes to better business.

How healthcare organizations can ramp up accessibility

From telemedicine to interactive medical software – there is no shortage of ways the healthcare industry can leverage mobile technology to improve the efficiency and quality of patient care.

10 Hurdles Keeping You from Your Business Goals

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

How AI is changing HR for the better

Explore the benefits and challenges of implementing AI in HR and solutions that support human-AI collaboration for efficiency, compliance and enhanced decision-making.

How digital transformation made way for digital evolution

Hyland and the larger technology world has been using the term “digital transformation” for years to describe the practice of modernizing and automating processes and operations at an enterprise level. And there’s a lot of value in that term — after all, Hyland believes technology should transform the way you work.

Streamline digital transformation for the HIM life cycle

Delays in medical record processing can be detrimental to patient care decisions, while also failing to meet regulatory requirements and inhibiting cash flow.

Intelligent capture for digitizing medical records

Automation is a prerequisite to delivering patient-centered care in the post-HITECH era.

Increasing productivity in the workplace: Proven strategies for success

Discover strategies, tools and AI solutions to boost workplace productivity, enhance efficiency and empower your team to achieve greater success.

Leveraging RPA for efficient healthcare processes

RPA transforms the way that healthcare organizations operate — from improving the quality of patient care to standardizing workflows across departments.

What can you do with OnBase?

Hyland's OnBase platform automates your processes, manages your important business content and works with your other applications to provide users with a complete view of the right information.

What can you do with Hyland’s Nuxeo Platform?

Hyland’s Nuxeo Platform for content management empowers customers to manage, access, enhance, integrate and utilize their enterprise content from anywhere, at anytime, without sacrificing security or information accuracy.

What is low-code app development?

Agility is the key to smart, strategic growth, especially in uncertain times. You’ve likely heard or read variations of this line multiple times, but how do you achieve this almost mythical agility?

Why are millennials avoiding life insurance? Here are 4 reasons

Millennials are simply waiting for someone to guide them through the process and make it easy to purchase when the time is right.  

Hierarchy of information needs

Just as people have needs, organizations have needs. Maslow published his theory during the Cold War, but it is interesting to apply his beliefs to the Information Age we live in, and to the context of managing information in your enterprise.

Getting strategic: Why you need a strategic workshop

Throughout the workshops, enterprise advisors help the discussion along, making sure you learn more from end users than they typically share with you.

Unveiling AI’s role in document processing and data extraction

Discover how AI-powered document processing works, as well as its benefits, applications and future potential.

Enhancing vendor relationship management (VRM)

Discover how VRM optimizes supply chains, controls costs and fosters innovation, with Hyland’s ECM solutions.

Workday Financials and Hyland: Unify your retail inventory

Discover how Hyland's Workday integration provides end-to-end, frictionless processing and a complete view of direct spend.

What are business process automation solutions?

From invoice processing automation to streamlining data entry, BPA allows for faster, more accurate outputs enterprise-wide.

Valtteri Bottas on F1, new team and more

The Formula One driver also discusses his love of coffee and why Hyland is an ideal fit as a partner.

Introducing the Hyland Customer Innovation Awards!

Doing something amazing with your Hyland technologies? The Hyland community wants to hear about it! At CommunityLIVE 2023 in Las Vegas, we’ll recognize forward-thinking organizations that are leveraging Hyland technologies to transform their work and their communities.

Architecting applications to scale in the cloud

Speed, agility and resilience are just some of the perks of building applications in the cloud.

RPA: End-to-end automation for content management

All too often, the processing of what are typically repetitive, paper-based tasks is done manually — a slow and error-prone activity that’s universally disliked by anyone who has to do it.

Using blockchain to establish digital trust

Decision makers have to choose between spending significant time verifying the accuracy of documentation or assuming significant risks if they do not.

Advantages of Hyland’s powerful new Alfresco Search Enterprise module

Hyland’s Alfresco Search Enterprise module integrates Elasticsearch, enhancing search capabilities with improved performance, flexible indexing and AI readiness, while offering cost-effective, scalable deployment options.

Less is more: A guide to reducing operational costs

Slash expenses and learn how to get the most out of leaner budgets with these operational cost reduction strategies. 

Managing the information life cycle: A comprehensive guide

Learn how to effectively manage information throughout its life cycle and achieve compliance and governance with a modern approach to ECM solutions.

How GRaaS and OnBase protects critical business information

Investing in a content or information management system is an important step in ensuring business information is secure and easily accessible to those who need it.

3 ways to tackle mortgage servicing pain points

Address challenges while improving relationships with borrowers, increasing productivity and creating growth opportunities.

5 key trends shaping the content services market in 2023

Forrester analyst Cheryl McKinnon shared five trends in content services that she expects to see in 2023.

Guide to modernizing state and local legacy systems

Is replacing your tech stack a necessity or a nice-to-have? This legacy assessment provides answers.

What are OCR solutions?

AI-driven OCR solutions use machine learning algorithms to improve accuracy and recognize complex documents with greater accuracy.

Strategies for application modernization

Explore cutting-edge application modernization strategies with Hyland, elevating your enterprise to new heights of innovation, performance and scalability.

Alison Levine's Tips on climbing Everest

There was no shortage of inspiration at CommunityLIVE 2022: Inspiration to lead change, to try out new ideas, to take a few risks.

Transform the student experience with Hyland Credentials for higher education

Improve efficiency, security and record-keeping with blockchain-secured digital credentials.

10 questions about the Hyland integration for Salesforce

Get answers to FAQs on Hyland’s Salesforce-certified integration.

Replacing legacy ECM: 10 requirements to consider in an RFP

As you evaluate new vendors to replace your legacy ECM system, it’s critical to identify a modern solution that supports digital agility and provides cost-effective performance, scalability, and responsiveness.

The top five benefits of cloud-based enterprise imaging

Find out how Hyland Healthcare’s cloud solution can provide better security and higher availability.

Best practices for remote team management

Guide to managing remote teams: Boost productivity and security with effective strategies.

Guide to modernizing federal legacy systems

Replacing your aging technology is no longer a nice-to-have. This legacy assessment provides a checklist of factors that should be considered.

Modern ECM: Overcoming information siloes without the ‘rip-and-replace' approach

Enterprises know that rip-and-replace projects have high implementation costs and low adoption rates — and there’s a more powerful way to upgrade your ECM.

The content services platform checklist

Scaling with a content services platform requires you to evaluate the right customization and capabilities that match your organization’s requirements. 

Understanding the risks of legacy ECM systems

Understand the risks of remaining on legacy ECM systems, how to reduce infrastructure and support costs, why modern alternatives provide a competitive advantage and the top traits of leading-edge solutions.

Simplify access to essential information with Jadu Content Portal

Hyland’s Jadu Content Portal is an integrated solution that connects back office content, workflows and critical information for simplified access from mobile, desktop or table devices.

Hyland’s approach to progress: Customer-centricity

We know that every decision we make has the potential to impact thousands of organizations and millions of Hyland users. That isn’t a responsibility we take lightly.

Linux and Hyland: Partnering for open source success

Thelma and Louise. Fish and chips. Venus and Serena. Guinness and … well, just about anything. Some things are just better together. That’s the power of partnership — working together so the whole is greater than the sum of its parts.

Everything you need to know about digital asset management (DAM)

Uncover the fundamentals, functions and benefits of DAM systems to optimize your digital workflows and elevate your organization's asset management strategy.

Hyland Summit 2022: Taking the show on the road

The world has changed a lot since 1991. Back then, 31 years ago, Bryan Adams and Color Me Badd ruled the radio. Platform shoes and parachute pants were all the rage. Manchester United won the European Cup Winners’ Cup. I was still at school.

Real-world innovation: How Hyland customers use technology to change lives

With our belief that innovators are everywhere, we know the world can change for the better — and we know our customers are at the forefront. We’ll be recognizing them at our 2024 Innovation Awards, so they can share their accomplishments with their peers.

What is metadata, and why is it important?

Metadata is the foundation for working smarter, not harder.

The 7 pillars of ‘Customer First’

We understand that our customers’ business, and even more so their loyalty, is something we earn – it’s not expected.

5 reasons Hyland inspires tech careers

For years our leadership team has worked to provide meaningful STEM programs and partnerships, first locally in Cleveland, and then to even more communities as we grew globally. 

Boost Mortgage lender efficiency and Customer Service

Fannie Mae and Freddie Mac have predicted that, by the time all the forms were signed and the housewarming gifts were delivered, the 2021 tally for mortgage loan originations will top $4 million.

What is contract management?

By leveraging a contract management software, businesses can reduce the risk of errors and oversights, ensuring that all contracts are properly executed, tracked and stored.

Ensuring Successful IT Project Implementations

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

Buy vs. build: The debate over insurance software never ends

To make the right decision, you must evaluate various financial implications. Development time, cost and resource availability are all key factors in determining an approach. Do you have a development shop with the capacity to build?

Fundamentals of cloud data security and protection

Cloud data security is a top priority for any cloud-enabled organization. Proper execution requires cloud expertise, organizational behavioral training and continual digital transformation of the technology stack and strategy.

Understanding cloud security

Cloud security is top of mind for most organizations leveraging cloud computing. The concept is simple, but the execution is complex and everchanging. Most importantly, the risks/rewards can be immense and long-lasting.

Trends in intelligent automation for insurance

Insurance organizations all over the globe are accelerating their digital transformation efforts.

How to improve efficiency in clinical operations

Discover how to enhance clinical efficiency and patient care by integrating advanced technologies and optimizing workflows for streamlined, cost-effective operations.

Enterprise imaging strategy for connected care

Healthcare data is exploding. The industry is generating more data than any other, according to a report from RBC Capital Markets.

How AI and automation can alleviate the workforce shortage in healthcare

With demand for professionals far outpacing the supply, health systems need to find innovative ways to utilize technology to automate tasks and free up staff.

Migrating from an on-premises solution to the Hyland Cloud

Hyland’s migration structure is designed to minimize downtime and interruption to your organization's processes regardless of the complexity of your solution.

Guide to modernizing insurance

Considering a technology upgrade? This legacy assessment provides answers.

Guide to modernizing accounts payable

Discover how to turn your AP department from a cost center into a profit center.

Interoperability and achieving the “one patient, one chart” standard

The importance of interoperability in healthcare has been clear for some time — and it is only gaining importance.

The ROI of AP automation

Take a deep dive into the benefits of Hyland’s end-to-end solution — which can generate seven-figure benefits.

Unstructured data in healthcare: The missing link to interoperability

While achieving interoperability between disparate IT systems remains a priority among healthcare providers, integrating new technology with legacy systems and accessing unstructured data throughout the healthcare ecosystem continues to be a challenge.

Is managed services right for your organization?

More organizations are turning to Hyland Managed Services to help support the life, value and success of their Hyland solutions — but how do you know if a managed services model is right for you and what service level you need?

What is PaaS? Platform as a service 101

Platform as a service (PaaS) is a cloud computing model that provides developers with a ready-made platform for building, deploying and managing their applications.

Understanding cloud computing for nontechnical professionals

Learn what nontechnical business stakeholders need to know about the cloud when choosing cloud-based software.

A practical guide to cloud migration

Explore the secrets of a successful cloud migration with insights and real-life examples to maximize performance and increase your business potential.

On-prem vs. cloud: Making the right choice

An in-depth look into on-prem and cloud solutions for enterprise IT infrastructure, and practical considerations for content management.

Advancing in modern information management

Growing into the future with agile, intelligent information management

Benefits of DAM in the cloud

Managing your assets in the cloud keeps you well positioned to meet the growing demands for content.

What can you do with Hyland Automate?

Work with your content in smart new ways by using Hyland Automate to build, deploy and manage content-centric automations.

Clinical Trial File Access Management

This solution, developed with The Royal Marsden NHS Foundation Trust, helps organizations efficiently manage clinical trials.

The foundation for a family of thousands

Everybody wanted the company to be great. That makes a big difference.

System migration: 7 risks to evaluate

“To migrate or not to migrate information systems” is a decision that strikes fear in the hearts of many seasoned IT and business professionals.

Crafting an effective digital asset management (DAM) strategy

Unlock the power of your digital assets with this comprehensive guide to crafting a DAM strategy for maximized efficiency and continuous organizational growth.

7 ways to overcome IT challenges and drive agility enterprise-wide

IT leaders must address outdated legacy applications, disparate systems and other challenges to modernize business operations.

Tackling insurance industry challenges with resilience and agility

Explore the factors that make an organization in the insurance industry resilient and agile.

How Hyland and Workday set organizations up for success

Explore how the partnership produces a best-in-class AP automation solution.

Understanding the digital asset management (DAM) process flow

Learn the core components and best practices for implementing seamless digital asset management processes, and how AI plays an integral part.

The ultimate guide to digital asset management (DAM) implementation

Explore how a successful DAM implementation enhances efficiency, streamlines workflows and unlocks the full potential of your digital assets.

The ultimate guide to business process modeling

Dive into a step-by-step breakdown of business process modeling — with techniques, applications and use cases to implement in your organization.

Understanding product information management (PIM) software

Gain insights on how PIM addresses product data management challenges and unlocks new opportunities for growth in an increasingly competitive landscape.

Choosing Open Source DAM Software for Your Needs

Open source digital asset management (DAM) systems are catching the eye of more and more IT teams. Their open API model allow teams to solve infinite problems without adding tools or expensive customization.

Maximizing your digital asset management ROI 

Discover strategies to maximize your digital asset management (DAM) ROI, including effective techniques and advanced solutions like Hyland’s AI-powered DAM system.

The essential guide to DAM vs CMS: Understanding the differences

Unlock the power of efficient content management with our guide to DAM vs CMS and learn how these solutions can streamline workflows for optimal productivity.

DAM vs MAM: Choosing the right asset management solution

Learn the unique benefits of DAM and MAM systems to optimize your content management, streamline workflows and improve collaboration across teams.

Benefits of content portals for government agencies

Government agencies that are moving into a digital age must rely on a secure content portal to securely disseminate relevant, updated information to their constituents.

What is EDMS? Electronic document management systems explained

This is how an EDMS gets organizations closer to a paperless office with a single source of truth.

The power of intelligent document processing (IDP) in healthcare

Learn about the latest advancements in IDP technology and their applications in healthcare. Explore the potential of IDP solutions in healthcare.

Embracing zero trust with Hyland’s Alfresco platform

Read how Hyland’s Alfresco platform helps government agencies implement zero-trust architecture.

Hyland’s 2024 Q2 releases feature next-generation intelligent content automation capabilities

Explore the latest enhancements available for your Hyland solutions, plus get the details on Hyland’s newest offering: A transformative, intuitive service for intelligent content automation.

101 ways to use Perceptive Content

Here’s how Hyland’s Perceptive Content cuts costs and creates efficiencies enterprise-wide. 

Why Hyland Healthcare customers transitioned to the cloud

Leaders from Baptist Health, Bon Secours Mercy Health and Endeavor Health discuss top benefits and best practices.

Content Services drive Citizen Engagement

A powerful content services platform supports self-service government, where citizens access what they need, when they need it — from their device of choice.

How the financial services industry fares in resilience and agility

Explore the factors that make financial services organizations resilient and agile.

Taking the complexity out of packaging design and development

Package development involves complicated business processes working together — design, global regulatory requirements, manufacturing and product information.

Create and manage personalized healthcare communications with Hyland’s Content Composer

Your members receive separate communications from various departments within a payer organization — each with different messages, purposes and formats that lead to risks of non-compliance and member abrasion.

3 reasons OnBase and Episys are better together

Credit unions get the best value out of their Episys core when they integrate with OnBase.

8 reasons to move beyond a PACS-only approach to imaging

Enterprise imaging systems can greatly augment existing PACS offerings and help address larger institutional challenges around interoperability and information sharing.

10 insights into the future of intelligent automation 

Analyst firm Deep Analysis uncovers the trends, challenges and opportunities shaping the future of AI and intelligent automation. Download the full report to unlock actionable insights that drive innovation and success in your organization.

15 essential features of an advanced DAM system

Bring order to the chaos of digital asset management with a modern DAM solution fitted with these essential features.

6 Steps to shift from PACS to Enterprise Imaging

Collaboration is the name of the game as healthcare shifts to patient-centered care; and radiology teams strive to add more strategic value to their approach.

What is the records management process?

Managing the life cycle of your information is crucial. Discover the right approach with records and retention management.

What Hyland customers are prioritizing in 2023

Everyone knows the feeling of looking at their to-do list and wondering … where am I even going to start?

Hyland Partner Appreciation Week 2023

Be part of our Partnership Appreciation Week celebrations this September as we recognize the profound ways our global partner community impacts customers.

Tackling resilience and agility in the education industry

Explore the factors that make education organizations resilient and agile.

Retention Policy Management for Security and Compliance

When you implement a comprehensive retention policy, you provide your organization with valuable insight into its performance and mitigate risks associated with lack of information governance.

A beginner’s guide to intelligent document processing (IDP)

Make the most out of your data and turn document processing from a cost center into a value driver for your organization.

How healthcare organizations can build resilience and agility

Explore the factors that make an organization in the healthcare sector resilient and agile.

Fostering resilience and agility in the transportation and logistics industry

Explore what factors make an organization in the transportation and logistics industry resilient and agile.

Hyland’s 2025 Q1 releases

Explore Hyland’s latest releases in support of our unified Content Innovation Cloud™ roadmap, which include new, AI-enhanced capabilities that help organizations drive content, process and application intelligence.

A deep dive into robotic process automation (RPA) and intelligent automation (IA)

Discover the key differences between RPA and IA and what both technologies look like in day-to-day applications.

Legacy system modernization for the digital era

Delve into legacy system modernization, how it meets challenges and best practices to implement it.

3 Ways to Secure info with Document Control Suite

The Perceptive Content Document Control Suite eliminates one of the biggest barriers to business productivity — the continued growth of unsecured, untracked, unmanaged and redundant documents.

Explore Formula One with us

Hyland is teaming with a group of up-and-comers. Buckle up.

Understanding and modernizing legacy systems

Discover why businesses struggle with outdated technologies and explore strategies for effective modernization or replacement.

How RPA and AI drive end-to-end intelligent process automation

The combination of RPA and AI in intelligent process automation transforms the way organizations operate by enhancing efficiency, improving decision-making and streamlining processes.

The benefits of AP automation

AP automation equals real-time visibility. Here's what to expect with strategic, automated AP processes.

Switching to Hyland

Gain a cloud-native digital transformation strategy dedicated to better customer service — and smarter, stronger, faster growth. With Hyland, you can reach your full potential.

Building a culture that embraces new technology

Learn how leaders need to anticipate and address change, empower their employees and build a culture that embraces new technology.

What is HR document management?

HR departments are responsible for managing a large volume of sensitive employee information, such as contracts, resumes, employee files and performance reviews — which need to be kept confidential and accessible only to authorized users.

The 7 benefits of SaaS-delivered healthcare for enterprise imaging

Imaging studies in 2020 accounted for approximately 2.4 exabytes of data. All the words ever spoken by humans would consume 5 exabytes of data.

9 Strategies for Financial Service Transformation

The landscape for banks, credit unions and lenders can often feel hard to navigate — but the digital path forward doesn’t need to be an uncharted venture.

The Future of ECM in Government: Modern Content Services

Digital technology has reshaped the way our society communicates, collaborates and consumes goods and services. But many government agencies remain tethered to the analog world of paper-based processes.

Harnessing the benefits of artificial intelligence (AI) in business 

Discover how AI helps organizations unlock efficiency, enhance customer experiences, empower a workforce and drive innovation. 

Claims leakage prevention: Investing in efficiency and experience

Claims has been a top concern for property and casualty insurers, especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters.

Hyperautomation trends: 4 emerging technologies to have on your radar

Four emerging technologies to have on your radar.

Are you ready for the claims process of the future?

Every customer interaction is a chance to win or lose future business.

Frame.io Connector for Nuxeo Platform

The Nuxeo Frame.io connector allows you to improve your capabilities of syncing and collaborating on content from/to the Adobe Premiere product.

Generative AI tools in use: Employee expectations

Though 95% of survey respondents are already confident using gen AI tools, almost all want more training on the technology.

Hyland’s 2024 Q4 releases

Explore the latest enhancements available for your Hyland solutions, including powerful new integrations and AI-enablement.

Top banking industry trends and challenges

There’s a lot that can keep bankers up at night. Factor in always-rising customer expectations, and the industry is often in need of technology solutions.

Managing, fulfilling and regulating public records requests with workflow automation

Responding to citizens’ requests for public records in an efficient and timely way is a constant challenge for government agencies.

How Hylanders are supporting the people of Ukraine

The war in Ukraine has left many of us wondering, What can I do? As we’ve seen since the crisis’s beginning, the global citizenry has found ways to offer support to Ukrainians.

5 ways an employee file management solves high-priority HR challenges

HR teams play a crucial role in managing and maintaining employee information. Here's five improvements that come with a digitized approach to employee data management.

How a health system made an enterprise-wide impact with enterprise imaging

The MetroHealth System’s chief health informatics officer shares best practices and lessons learned.

Cost reduction strategies for businesses

Discover actionable insights to enhance financial health and operational efficiency through effective cost management strategies.

Revolutionizing business efficiency with automated data entry

Explore how you can unlock new levels of efficiency and operational excellence with AI-powered data entry automation.

6-week migration game plan: Moving on IBM FileNet’s legacy solution

This case study presents some practical approaches and observations that allowed Hyland’s Managed Services to migrate this client from their IBM FileNet solution.

Best practices vs. recommendations: Who will win?

The idea of replicating what another hospital is doing to achieve success (as it relates to health information management) is a misunderstood concept.

Impact of Fed Rate hikes on Retail Banking

The interplay between the current inflation levels and the Federal Reserve’s rate hike response will affect banks differently at different times.

What is process mining?

Process mining is a clear path toward valuable insights by identifying process inefficiencies, bottlenecks and other areas of improvement.

The impact of AI on the legal industry

Discover how AI is revolutionizing the legal industry for the better, and learn the key considerations for choosing the right AI tool for legal departments.

What’s driving the cloud landscape?

Common cloud adoption issues and how Hyland can support your cloud journey.

What I learned on a summer intern business trip

As a summer intern in Hyland’s Global Healthcare Services department, I can walk into the office on any given day and see half my coworkers gone on travel.

Add unstructured content to get more value out of Epic

Nearly 80% of all patient data is unstructured, so there’s potentially a vast amount of clinically relevant content that isn’t inherently managed by EMR systems.

Discovery Benefits wins for case Management Approach

Prior to its deployment of an enterprise-wide case management solution, DBI faced a classic challenge: lack of insight into customer and employee information.

Accessibility matters

We went to the Cleveland Sight Center to better understand what it would be like to be blind and use our products. Here’s what came of it.

How back office automation can unleash digitization

When it comes to digitization and modernization initiatives, most organizations tend to focus the bulk of their efforts on customer-facing activities like customer service and marketing communications.

Government tech trends: Pandemic and citizen expectations

Modern content services enable digital transformation in government to enhance citizen and employee engagement. Learn more about the trends driving change.

Accelerating modernization with enterprise content services in the cloud

How to modernize your operations with cloud-based content services.

What is electronic file management?

Digitize. Store. Organize. Here's how enterprise-wide electronic file management streamlines workflows.

Why is modernizing information management critical to business success?

Proactivity is key when it comes to data and information management — so organizations can unlock new avenues of growth and profitability.

Make management  training and development  your organization’s secret game-changer

A guide for designing a management training and development program that delivers amazing business and leadership growth for your teams. Step-by-step details here.

OneContent™ Mobile Deficiency Completion

1 referral, 4 skilled nursing facilities: Go!

Automating the business processes around patient decisions creates efficiency and accountability for the decisions being made.

OneContent™ Mobile Media Capture

Barrier 3: Balancing compliance and autonomy

Learn more about the three key areas where businesses must find a balance between compliance and employee autonomy, paving the way for enhanced resilience and agility.

The fragile state of freight billing processes and audits

80 percent of carrier invoices contain some kind of discrepancy. Luckily, it doesn’t have to be this way.

Building resilience and agility for manufacturers

Explore what factors make an organization in the manufacturing sector resilient and agile.

DOD 8180: What it means for information governance and how Hyland can help

The U.S. Department of Defense’s new approach aligns perfectly with how Hyland manages data for federal agencies.

Top digital transformation trends

Business patterns of the past couple of years have affirmed the critical role that digital transformation trends play in an organization’s ability to carry out its mission.

Explore the power of AI agents

AI agents are revolutionizing the way we work. These intelligent digital workers automate tasks, improve efficiency and unlock new possibilities.

Digital employee records management

Streamline employee records management by keeping your HR teams and systems in sync. Learn how content services create secure, efficient HR processes.

Effective IT modernization strategies for future-proofing your business

How a comprehensive IT modernization strategy can optimize operations and drive innovation.

8 ways to improve your HR department to increase productivity and profitability

As an HR professional, it’s your job to hire the best candidates. You know what you’re looking for.

What can you do with Hyland Knowledge Enrichment?

Leverage Hyland Knowledge Enrichment to break free from data silos and unlock the true potential of your information, empowering your organization to work smarter, faster and more efficiently.

Transforming the workplace with digital collaboration

Explore powerful digital collaboration strategies and tools that enable seamless project management, effective communication and streamlined content management.

Digital process automation (DPA) software

Overview of Digital Process Automation (DPA) software and its role in enhancing operational efficiency and productivity in modern enterprises.

20 intelligent document processing (IDP) use cases

Explore how IDP is helping businesses across various industries transform their operations for enhanced efficiency.

Automated intelligence vs. artificial intelligence: What’s the difference?

Today’s technologies pack a lot of similar words and complicated nuances into their meanings. Learn the differences between automated intelligence and AI.

The future of digital government is AI-powered IDP

Discover why IDP has emerged as an essential tool for agencies and explore questions to ask when choosing a platform.

Five steps to reclaim HR's role as a strategic partner

Unlock your HR department's strategic potential with a content services platform, empowering them to focus on your organization’s most important asset: Your people.

How federal agencies can maximize IT investments

Intelligent, open-source management solutions can be efficiency and productivity game-changers.

10 RPA implementation best practices

Robotic process automation effectively manages digital workflows, improves process efficiency and accuracy, reduces operational costs and helps meet growing IT needs.

What’s the future of RPA?

Your guide to the next evolution of robotic process automation.

The 2025 process automation guide: Setting the right priorities

The use of AI in process automation will disrupt workplaces — just make sure your organization is leading.

How a vendor portal enhances invoice process automation

Learn how the Hyland Content Portal can elevate efficiency and improve accounts payable processes.

What is the accounts payable process?

From purchase orders to proof of payments, AP processes are consistently document-heavy. Here's what a digitized, agile AP structure should look like.