Process automation software
Embrace a system that efficiently automates processes by digitizing business, optimizing workflows and helping teams work faster with the best information.

Effective automation speeds up processes, reduces bottlenecks, and improves user and customer experiences. Hyland’s intelligent automation solutions unburden users, optimize processes and provide insights for continued growth and improvement.
Benefits
Improve process efficiency
Automation decreases the amount of effort required by the process.
Decrease costs
Dramatically reduce the direct and indirect costs of the process.
Decrease business cycle time
Automation speeds up processes and eliminates bottlenecks while reducing exceptions.
Improve data accuracy
Make processes more consistent and minimize errors.
Key features
Content routing and sharing
Automatically direct relevant content to the right workflows or people for review, signature, approval and other business tasks.
Productivity tools
Manage workloads with automated queue management, alerts, reminders and insights.
Automated content enrichment
Generative AI and retrieval-augmented generation empowers users with prompt-based information discovery and on-demand content analytics and insights.
Workflow automation
Use an intuitive drag-and-drop workflow designer and business logic to automate and optimize manual tasks and data flows.
Case management
Streamline management of the various records, tasks and activities pertaining to cases and other complex information-driven processes.
Search automation
Save and share search queries, and receive automated search alerts when new content matching a defined query is available.
Integration capabilities
Use out-of-the-box connectors and REST APIs to connect disparate systems and facilitate the smooth flow of data and processes across the organization.
Robotic process automation
Leverage bots to automate manual, rules-based, high-volume and repetitive tasks like data processing, input and verification.
Auditing automation
Give auditors access to automatically generated digital system logs and predefined reports.
Reporting and insights
Use self-service reporting dashboards to deliver relevant process insights and grant a more complete view into process performance and user activity.
Hyland Automate has transformed how we manage forms and processes. We've seen improvements in efficiency, and it's only the beginning. We're looking forward to leveraging Automate across more departments in the future.
Key resources

Analyst
Forrester Study: Transforming Processes with Content, Automation, and AI
Insights from the fifth annual Content Services Pulse Study

Article
Maximize business value from content intelligence and AI
Review new data from industry analyst and Intelligent Business Strategies CEO Mike Ferguson about how AI and content intelligence can maximize your business value.

Article
How AI and automation can alleviate the workforce shortage in healthcare
With demand for professionals far outpacing the supply, health systems need to find innovative ways to utilize technology to automate tasks and free up staff.
