Recruiting, onboarding, managing, training, offboarding.
The many phases of today’s employee lifecycle create a tremendous amount of content. From resumes, transcripts, offer letters and employment agreements to I-9 forms, incident reports and resignation letters — all this content becomes a part of the employee file that organizations need to store, manage and retain.
The question and challenge for most human resources (HR) departments is how to do this efficiently, so both the employee and organization benefit.
Why extend your HCM capabilities?
Today’s HR teams typically leverage a human capital management (HCM) system as part of their digital transformation efforts. A large segment of Hyland’s customers — and 43% of Fortune 500 companies — use SuccessFactors.
Although HR systems like SuccessFactors do include some basic document management capabilities, they lack comprehensive content services features to handle all the varying and unstructured content types that could make up an employee file or record.
Additionally, a system like SuccessFactors isn’t designed to handle the terabytes of content that can be produced as part of today’s numerous, digital-heavy HR processes. The result of trying to store content directly in the system could cause its performance to degrade over time, or for employees to seek their own workaround solutions and systems.
Consequences of an HCM-only HR strategy and the resulting siloed, dispersed content approach aren’t isolated to technology frustrations. The ripple effects can have major impacts on your organization, such as:
- High HR team turnover over frustration in inefficiencies and job limitations
- Slow hiring and onboarding — debilitating during a hot job market
- Challenges in transitioning to a remote workforce
- Diminished employer reputation
- Lack of faith in HR across the organization
HR and IT teams must meet the challenge of gaining control over HR content, and they can do so by integrating OnBase’s full lineup of content management capabilities directly into their SuccessFactors system.