March 06, 2023

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3 ways Hyland consultants are like an F1 race team

Believe it or not, we have a lot in common with a pro racing squad.

Photo of Megan Caraballo

Megan Caraballo

Megan Caraballo is a senior manager for Hyland's Global Services offerings

Alfa Romeo F1 car on track.

Hyland is an Official Partner of Alfa Romeo F1® Team.

It’s an exciting time to be part of the Hyland community.

Hyland recently announced a partnership with Alfa Romeo F1 Team ORLEN. As our Executive Vice President and Chief Commercial Officer Ed McQuiston said:

“Formula One represents the pinnacle of motorsport, pairing the greatest drivers in the world with state-of-the-art technology on the track. A team like Alfa Romeo F1 Team ORLEN, competing at this level, experiences incredible growth and global reach that mirror that of Hyland, making it the perfect platform for expanding our partnerships.”

— Ed McQuiston

So, what does Hyland and the Alfa Romeo F1 Team ORLEN team have in common?

State-of-the art technology.

Global reach.

And a commitment to excellence.

As a leader on Hyland’s Global Services team, where our goal is to maximize how our customers can leverage their own talents and technologies to succeed in their goals, I see mission overlap with Alfa Romeo F1 Team ORLEN.

Here are three ways our consultants are like a Formula One race team.

#1: Teamwork drives results. 

Hundreds of Alfa Romeo F1 Team ORLEN members prepare for and staff each race; likewise,  our services consultants work with the larger Hyland team to provide a seamless experience for our customers through their implementation journey. For example:

  • Research, early education and discovery
  • Procurement and planning for best-fit solutions
  • Software implementation and training
  • Consulting, ongoing education and community-building with other Hyland customers

Our job in delivering professional consulting services to our customers is to prepare and guide them through the implementation of their solutions. Our team members understand your industry. How? Because we employ more than 600 consultants, with dedicated practices including:

  • Financial services
  • Government
  • Healthcare
  • Higher education
  • Insurance
  • Manufacturing
  • Retail

We know that our customers’ journey does not begin and end with implementation of each solution. We’ve evolved our offerings to include many levels of services and many types, including consulting, strategic workshops, change management, managed services, data conversion and education.

#2: Modern, innovative solutions require more than a pitstop.

To be successful in F1, Alfa Romeo F1 Team ORLEN relies on a solid car design and new innovations to edge out the competition. The newest Alfa Romeo F1 Team ORLEN C42 car launched this year has a new ground-effect floor, updated aerodynamic package, 18-inch low profile tires and a new Ferrari engine.

In our mission to set the pace for innovation in the content services market, Hyland Services works alongside our Innovation Organization. This team looks to the horizon to identify how new technologies, new product categories and new market entrants will change the future. The partnership empowers our consultants to bring modern, innovative technologies to life and helps solve customer problems with next-generation solutions.

Projects currently in development include:

  • Updates to our Alfresco Content Accelerator solutions to support collaboration with Zoom and Teams
  • A web application framework for OnBase to allow secretaries of state to process electronic Apostilles and anchor them to a blockchain for ease of verification

These solutions and frameworks accelerate customer delivery times and provide our consultants with a consistent, stable starting point that can be adapted and extended for customers’ specific needs.


#3: Continuous improvement escalates performance.

Hyland has the same drive to evolve.

One way we do it is with the Services Engineering team, a group that:

  • Defines and documents commonly requested services solutions
  • Creates repeatable packages and frameworks for services implementations
  • Captures best practices and lessons learned from past projects
  • Adapts standards and processes to improve speed, experience and quality for repeat solutions
  • Educates and empowers services consultants with information on the latest products, solutions, and standards to lead to success

Like the engineers and analysts on Alfa Romeo F1 Team ORLEN, Hyland’s services consultants look for every opportunity to drive improvement.