Resource center

How the financial services industry fares in resilience and agility

Explore the factors that make financial services organizations resilient and agile.

Enterprise imaging strategy for connected care

Healthcare data is exploding. The industry is generating more data than any other, according to a report from RBC Capital Markets.

Guide to modernizing federal legacy systems

Replacing your aging technology is no longer a nice-to-have. This legacy assessment provides a checklist of factors that should be considered.

Introducing the Hyland Customer Innovation Awards!

Doing something amazing with your Hyland technologies? The Hyland community wants to hear about it! At CommunityLIVE 2023 in Las Vegas, we’ll recognize forward-thinking organizations that are leveraging Hyland technologies to transform their work and their communities.

Understanding cloud security

Cloud security is top of mind for most organizations leveraging cloud computing. The concept is simple, but the execution is complex and everchanging. Most importantly, the risks/rewards can be immense and long-lasting.

Intelligent capture for digitizing medical records

Automation is a prerequisite to delivering patient-centered care in the post-HITECH era.

OnBase upgrades No. 1: Which path is right for you?

There are several different paths for upgrading, each with pros and cons, and dependent on the knowledge and resources at your disposal.

Tackling rising compliance costs in 2025

Discover strategies and tools that can help organizations manage compliance costs and stay ahead of emerging trends in today's dynamic business landscape.

Eight steps to innovation across the enterprise

Discover the eight steps to sustainable innovation across an enterprise and how to build a corporate culture that embraces innovation dissipating fear.

How Hylanders are supporting the people of Ukraine

The war in Ukraine has left many of us wondering, What can I do? As we’ve seen since the crisis’s beginning, the global citizenry has found ways to offer support to Ukrainians.

Ensuring Successful IT Project Implementations

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

Unstructured data in healthcare: The missing link to interoperability

While achieving interoperability between disparate IT systems remains a priority among healthcare providers, integrating new technology with legacy systems and accessing unstructured data throughout the healthcare ecosystem continues to be a challenge.

6-week migration game plan: Moving on IBM FileNet’s legacy solution

This case study presents some practical approaches and observations that allowed Hyland’s Managed Services to migrate this client from their IBM FileNet solution.

How healthcare organizations can build resilience and agility

Explore the factors that make an organization in the healthcare sector resilient and agile.

Why financial services firms should take a three-pronged approach to innovation

Explore how modernization, automation and AI can put financial institutions on a path to success.

6 Steps to shift from PACS to Enterprise Imaging

Collaboration is the name of the game as healthcare shifts to patient-centered care; and radiology teams strive to add more strategic value to their approach.

Showdown: Full disk encryption vs. file-based encryption

It’s always a good idea to utilize multiple layers of security in case one fails. Your policy should have many layers, like an onion. In the world of information security, experts refer to this concept as defense-in-depth.

Taken for granted: The gift of hearing

When you have something, especially for a long time, it’s easy to take it for granted. I did. And when I realized what had happened, it changed me.

How healthcare organizations can ramp up accessibility

From telemedicine to interactive medical software – there is no shortage of ways the healthcare industry can leverage mobile technology to improve the efficiency and quality of patient care.

Reimagine the way you work with the latest version of Alfresco

Hyland Alfresco continuously evolves to meet your organization’s needs. With every release, you gain enhanced functionality, modern tools and unmatched AI-driven intelligence to transform how your team operates.  

Why organizations need secure business file sharing

The promise of faster, “free” file sharing could pose a threat to compliance and data security. What's the smartest way for businesses to stay secure and efficient, while avoiding unsanctioned file sharing solutions?

Challenges of extracting text and formatting from files

Hyland’s own Corey Kidd, a Document Filters product manager, and Ben Truscott, a software architect, discuss the challenges of extracting text from a file — and even more challenging, extracting the formatting.

How DAM speeds up product design and prototyping

Samples and prototypes are critical to bringing new products to market and selling them to retailers — but you can accelerate these processes to drive faster, more responsive design cycles.

AI skills gap: Strategies for a future-ready workforce

Discover targeted strategies that help bridge the AI skills gap and equip your workforce with the necessary skills to thrive in an AI-everywhere world.

Real-world innovation: How Hyland customers use technology to change lives

With our belief that innovators are everywhere, we know the world can change for the better — and we know our customers are at the forefront. We’ll be recognizing them at our 2024 Innovation Awards, so they can share their accomplishments with their peers.

How to get the most from supply chain technology

Since the pandemic, the global supply chain has come under incredible pressure and scrutiny, taking a rare place on center stage. The challenges of managing an efficient supply chain and remaining profitable in the face of such disruption have never been more significant.

A guide to building your business case for the cloud

How to communicate the urgency of cloud migration to nontech executives.

Replacing legacy ECM: 10 requirements to consider in an RFP

As you evaluate new vendors to replace your legacy ECM system, it’s critical to identify a modern solution that supports digital agility and provides cost-effective performance, scalability, and responsiveness.

Understanding the risks of legacy ECM systems

Understand the risks of remaining on legacy ECM systems, how to reduce infrastructure and support costs, why modern alternatives provide a competitive advantage and the top traits of leading-edge solutions.

What can you do with Hyland’s Nuxeo Platform?

Hyland’s Nuxeo Platform for content management empowers customers to manage, access, enhance, integrate and utilize their enterprise content from anywhere, at anytime, without sacrificing security or information accuracy.

Top digital transformation trends

Business patterns of the past couple of years have affirmed the critical role that digital transformation trends play in an organization’s ability to carry out its mission.

The IPUP process: Providing you with upgrade options

When I started my career, I worked in technology consulting. I saw firsthand the pains that upgrading systems caused my customers. 

Hyland automation capabilities

Automation can make a major positive impact for an organization. Explore how the automation landscape is shaping up as AI and more connective content management products evolve.

How one healthcare system empowers patients through its patient portal

Within 24 hours, more than 952 patients had accessed the solution, viewing a combined 1,728 studies.

Overcoming the PACS cost conundrum

Implementing a vendor neutral archive (VNA) can be a great first step to lowering this overall spend and move the HDO beyond a PACS-only approach to medical imaging.

6 questions to ask when evaluating low-code platforms

Organizations that have implemented a low-code development platform report higher revenue growth than their counterparts.

The tech workers you need are nowhere, anywhere and everywhere

Learn how to hire for digital optimization so your enterprise can stay competitive by landing the most needed, but difficult-to-find tech workers.

Unpacking resilience and agility in the retail sector

Explore the factors that make retail organizations resilient and agile.

Document retention periods and best practices

By adhering to these policies, companies ensure compliance with regulatory requirements, safeguard sensitive information and maintain a solid defense in potential legal disputes.

The single best way to future-proof your organization

Maximize your content services investment, prioritize information security and prepare for what’s next with this one move.

What is low-code app development?

Agility is the key to smart, strategic growth, especially in uncertain times. You’ve likely heard or read variations of this line multiple times, but how do you achieve this almost mythical agility?

How Hyland and Workday set organizations up for success

Explore how the partnership produces a best-in-class AP automation solution, along with a unified integration that embeds intelligent content services directly into Workday HCM and Finance.

Adopt better leadership practices to improve business resilience and agility

Find out how improving leadership practices contributes to better business.

The innovator's guide to strategic DAM replacement or consolidation

This guide will help digital asset management (DAM) leaders, CIOs and digital innovators evaluate if it’s time to begin a strategic replacement or consolidation initiative. It also includes 11 recommendations to consider in your next DAM evaluation.

DAM integration: The key to enhanced digital asset management

Discover how integrating your DAM system with key business tools enhances efficiency, protects your brand and drives growth.

Barrier 1: Companies struggle with aligning and empowering their people

Explore how executives can overcome a lack of resilience and agility by leveraging three key questions.

Modern digital transformation examples

Digital transformation examples go far beyond the elimination of paper. See what transformation looked like at 10 organizations and learn how it’s showing up across industries. 

Fostering resilience and agility in the transportation and logistics industry

Explore what factors make an organization in the transportation and logistics industry resilient and agile.

Privacy Policy

Boost Mortgage lender efficiency and Customer Service

Fannie Mae and Freddie Mac have predicted that, by the time all the forms were signed and the housewarming gifts were delivered, the 2021 tally for mortgage loan originations will top $4 million.

scaleable-ecm-performance

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Barrier 4: Leading companies spring forward

Discover four tactics for resilient growth and operational agility in the aftermath of a crisis.

5 reasons Hyland inspires tech careers

For years our leadership team has worked to provide meaningful STEM programs and partnerships, first locally in Cleveland, and then to even more communities as we grew globally. 

How Hyland empowers HR teams with AI innovations 

Our experts explore key HR challenges and discuss how AI can provide meaningful solutions.

How back office automation can unleash digitization

When it comes to digitization and modernization initiatives, most organizations tend to focus the bulk of their efforts on customer-facing activities like customer service and marketing communications.

Innovation in an age of disruption

Organizations across all sectors have never before been under such pressure to modernize and transform as their old worldview certainties get swept away by post-COVID ‘new normal’ customer behaviors. 

Four reasons to upgrade Hyland OnBase

Future-ready functionality, intelligence and security — built in every release.

Future-proofing the healthcare payer infrastructure

There is a new paradigm for healthcare payer organizations. Prepare for the future with the technology you need to seize new opportunities.

5 key trends shaping the content services market in 2023

Forrester analyst Cheryl McKinnon shared five trends in content services that she expects to see in 2023.

How to develop a business process automation (BPA) strategy

Learn how to build an effective business process automation strategy to optimize workflows, increase efficiency and drive growth.

Advantages of Hyland’s powerful new Alfresco Search Enterprise module

Hyland’s Alfresco Search Enterprise module integrates Elasticsearch, enhancing search capabilities with improved performance, flexible indexing and AI readiness, while offering cost-effective, scalable deployment options.

Extend HR efficiencies with OnBase’s SAP SuccessFactors integration

The many phases of today's employee lifecycle create a tremendous amount of content. From resumes, transcripts, offer letters and employment agreements to I-9 forms, incident reports and resignation letters.

WorkView: Low-code application development explained

By enabling rapid application development (RAD), organizations can increase their digital agility and adapt to new challenges quicker than ever before. 

Enhancing vendor relationship management (VRM)

Discover how VRM optimizes supply chains, controls costs and fosters innovation, with Hyland’s ECM solutions.

Managing product design lifecycles with a materials library

Creating the next great product depends on having the right materials — like ingredients and formulations for food and cosmetics companies, or fabrics for apparel manufacturers — and a design team that knows how to use them.

CommunityLIVE World Tour UKI

UKI Digital Edition | June 23, 2026

Linux and Hyland: Partnering for open source success

Thelma and Louise. Fish and chips. Venus and Serena. Guinness and … well, just about anything. Some things are just better together. That’s the power of partnership — working together so the whole is greater than the sum of its parts.

4 steps to creating successful reports

Reporting can be a daunting task. Before jumping in and creating a report, here are four steps to follow to ensure success.

CommunityLIVE World Tour Paris

Tuesday, 9 June 2026

Intelligent data capture technology is a customer experience game-changer

When given a choice between brands, customers will choose the one that excels at resolving issues, anticipates needs and goes the extra mile.

How AI is transforming the fashion and beauty industry

Get trends and insights from The Interline’s AI report and learn how Hyland can help you redefine what’s possible.

The continued importance of customer experience in a self-service world

How prioritizing and improving customer experience can separate your organization from the rest.

Accelerate your digital transformation with managed services

It no longer makes sense to rely solely on in-house IT teams for your content services strategy, solution delivery and optimization.

4 reasons financial shared services leaders should care about visibility

Connecting your documents, data and processes eliminates gaps and ensures payables and receivables staff have the information they need, whenever they need it.

High-volume document management: Unlock insights and efficiency

Transform how your organization handles vast quantities of documents to streamline operations, enhance decision-making and prepare for AI.

CommunityLIVE World Tour — Nordics

Digital Edition | 10 June 2026

Combatting the great resignation in higher education

You’ve probably heard a fair amount about the “great resignation.” If you’re just getting back from an 18-month digital detox retreat, here’s what you missed: The great resignation is an ongoing economic trend in which employees around the country are voluntarily leaving their jobs.

3 Ways to Secure info with Document Control Suite

The Perceptive Content Document Control Suite eliminates one of the biggest barriers to business productivity — the continued growth of unsecured, untracked, unmanaged and redundant documents.

Guidewire accelerators: An origin story

The special relationship between Hyland and Guidewire is central to progress – for Hyland, Guidewire, and especially our shared customers. 

Create and manage personalized healthcare communications with Hyland’s Content Composer

Your members receive separate communications from various departments within a payer organization — each with different messages, purposes and formats that lead to risks of non-compliance and member abrasion.

Fundamentals of cloud data security and protection

Cloud data security is a top priority for any cloud-enabled organization. Proper execution requires cloud expertise, organizational behavioral training and continual digital transformation of the technology stack and strategy.

The emergence of intelligent information management

Grow into the future with agile, intelligent information management.

Success stories: How Hyland helps insurers innovate and automate

Explore how insurers have automated tedious tasks, increased their ROI and enhanced experiences with process and application intelligence solutions.

Future-proof your business: Tackle software obsolescence

Learn how to enhance security, efficiency and content management to future-proof your business against outdated software risks.

How to choose the right IDP solution

Modernizing your IDP solution looks a lot different than it did a few years ago. Here are 12 questions to ask IDP vendors to help assure you get the best tool for your needs — both now and in the future.

The content services platform checklist

Scaling with a content services platform requires you to evaluate the right customization and capabilities that match your organization’s requirements. 

3 Technologies shaping future of AP Automation

It’s no longer a question of whether or not you should automate AP processes; it’s a question of how.

Understanding product information management (PIM) software

Gain insights on how PIM addresses product data management challenges and unlocks new opportunities for growth in an increasingly competitive landscape.

What is PaaS? Platform as a service 101

Platform as a service (PaaS) is a cloud computing model that provides developers with a ready-made platform for building, deploying and managing their applications.

Unifying product info with content hubs and portals

For information-hungry downstream teams that make their mark after design and creative development is complete, productivity depends on one-stop access to the right information and content.

Understanding and modernizing legacy systems

Discover why businesses struggle with outdated technologies and explore strategies for effective modernization or replacement.

Streamline automation by embedding Agentic AI workflows

Discover how AI agents are transforming business processes from rigid, rule-based tasks into dynamic, goal-oriented systems that can reason, plan and adapt.

Strategies for application modernization

Explore cutting-edge application modernization strategies with Hyland, elevating your enterprise to new heights of innovation, performance and scalability.

3 ways Hyland consultants are like an F1 race team

Believe it or not, we have a lot in common with a pro racing squad.

10 ways intelligent capture optimizes your automation strategy

Intelligent capture is a fundamental shift in the way businesses read and process paper and electronic documents, unlocking their value in real time.

Modernize with smart legacy archive data management

Future-proof your operations by effectively managing historical data, enhancing efficiency and compliance.

5 drivers for modernizing enterprise content

Legacy ECM systems create barriers to growth. Discover the five critical drivers for modernization and how AI-enabled platforms turn your content into your greatest competitive advantage.

The importance of instant, but accurate, information

It is human nature to crave instant information to quickly form opinions and make judgments — especially today. Accustomed to the immediacy of social media, we don’t like waiting to find out what’s going on.

4 ways to support LGBTQIA+ from Hyland’s Pride Alliance

Every June, organizations across the United States put on and participate in celebrations that include Pride month parades, concerts, parties and other events. It’s a fun and important way to recognize the positive impact LGBTQIA+ individuals have on our global and corporate communities.

Benefits of content portals for government agencies

Government agencies that are moving into a digital age must rely on a secure content portal to securely disseminate relevant, updated information to their constituents.

Migrating from Camunda to Hyland Automate

Upgrading to Camunda 8 can be complex, costly and disruptive, but it doesn’t have to be. Hyland Automate offers a seamless, BPMN-compliant alternative built on the same Activiti foundation — and it’s backed by a deep suite of solutions that go beyond process automation.

Why modernization, automation and AI are key to insurance innovation

Explore key challenges, benefits and use cases for advanced technologies that can put insurers on a path to success.

Reduce image hide-and-seek with artificial intelligence

Explore how artificial intelligence (AI) and machine learning (ML) work alongside humans to get the most value out of enterprise digital asset management.

Build vs. buy: A new software paradigm

Building comes with a lot of development and maintenance costs. Buying, especially with so many specialized vendors and products available today, is typically in our best interests in the majority of cases.

Hyland Summit 2022: Taking the show on the road

The world has changed a lot since 1991. Back then, 31 years ago, Bryan Adams and Color Me Badd ruled the radio. Platform shoes and parachute pants were all the rage. Manchester United won the European Cup Winners’ Cup. I was still at school.

Streamlining import/export compliance with content services

Read how to streamline the creation, management and storage of import or export documentation.

The ultimate guide to digital asset management (DAM) implementation

Explore how a successful DAM implementation enhances efficiency, streamlines workflows and unlocks the full potential of your digital assets.

Taking the complexity out of packaging design and development

Package development involves complicated business processes working together — design, global regulatory requirements, manufacturing and product information.

Understanding, calculating and preventing high employee churn rates

Gain an understanding of employee churn rate, explore the factors influencing it and discover strategies to maintain low employee churn.

Power of Service: Hyland’s Volunteer Program makes an Impact

The scene: It’s the middle of summer in Cleveland, and a group of Hyland employees is walking into BigHearted Blooms, a Cleveland-based nonprofit that collects and delivers recycled flowers.

The best way to future-proof your government agency

Maximize ROI, prioritize security and prepare for what’s next in digital government.

Impact of Fed Rate hikes on Retail Banking

The interplay between the current inflation levels and the Federal Reserve’s rate hike response will affect banks differently at different times.

A practical guide to cloud migration

Explore the secrets of a successful cloud migration with insights and real-life examples to maximize performance and increase your business potential.

CommunityLIVE World Tour Frankfurt am Main

11 June 2026

Digital employee records management

Streamline employee records management by keeping your HR teams and systems in sync. Learn how enterprise content services create secure, efficient HR processes.

Explore #HylandLife

Learn about the perks and experiences Hyland offers to help keep our employees engaged, healthy and happy.

Workday Financials and Hyland: Unify your retail inventory

Discover how Hyland's Workday integration provides end-to-end, frictionless processing and a complete view of direct spend.

The essential guide to DAM vs CMS: Understanding the differences

Unlock the power of efficient content management with our guide to DAM vs CMS and learn how these solutions can streamline workflows for optimal productivity.

AP automation for Workday

Reduce manual work and increase visibility across accounts payable.

How GRaaS and OnBase protects critical business information

Investing in a content or information management system is an important step in ensuring business information is secure and easily accessible to those who need it.

The 7 pillars of ‘Customer First’

We understand that our customers’ business, and even more so their loyalty, is something we earn – it’s not expected.

Interoperability and achieving the “one patient, one chart” standard

The importance of interoperability in healthcare has been clear for some time — and it is only gaining importance.

Advancing in modern information management

Growing into the future with agile, intelligent information management

What Hyland customers are prioritizing in 2023

Everyone knows the feeling of looking at their to-do list and wondering … where am I even going to start?

How ECM systems fortify digital security

Discover how investing in modern enterprise content management (ECM) systems can secure your organization’s content today and ensure long-term business success.

Elevating experiences: The power of AI in customer service

Learn how AI-driven solutions are transforming customer service and helping organizations deliver personalized, efficient and effective interactions with customers.

Unlocking the power of automation integration

Discover how automation integration enhances efficiency and reduces costs with Hyland’s solutions. Embrace modernization today.

The role of AI in transforming higher education

Explore the transformative use of AI in higher education. From personalized learning to administrative efficiency, learn how AI can impact the future of learning.

Mastering unstructured data management in 2026

Transform unorganized information into AI-ready assets to drive smarter decisions, innovation and efficiency.

Harnessing the benefits of artificial intelligence (AI) in business 

Discover how AI helps organizations unlock efficiency, enhance customer experiences, empower a workforce and drive innovation. 

Automated intelligence vs. artificial intelligence: What’s the difference?

Today’s technologies pack a lot of similar words and complicated nuances into their meanings. Learn the differences between automated intelligence and AI.

The impact of AI on the legal industry

Discover how AI is revolutionizing the legal industry for the better, and learn the key considerations for choosing the right AI tool for legal departments.

Artificial intelligence (AI) and data capture: An evolution of efficiency

From Siri and Alexa to customer service chatbots, artificial intelligence (AI) has fundamentally changed many aspects of the way we work — and data capture is no exception.

Less is more: The 2026 guide to reducing operational costs

Slash expenses and learn how to get the most out of leaner budgets with these operational cost reduction strategies. 

Transforming the workplace with digital collaboration

Explore powerful digital collaboration strategies and tools that enable seamless project management, effective communication and streamlined content management.

Understanding bottleneck analysis: Enhancing business efficiency

Discover the tools and techniques of bottleneck analysis to unlock your organization’s full potential and achieve sustainable growth.

Navigating the pros and cons of unstructured data

Most enterprise content exists as unstructured data — documents, emails, images and more. Tapping into this previously overlooked information can boost AI agent performance, accelerate AI processing and improve AI outcomes.

AI in records management: The future is intelligent

AI transforms records management by automating classification, enhancing governance and unlocking insights from unstructured content to ensure compliance.

Cloud Content Services: Foundation for Remote Workforce

Cloud technology removes barriers that organizations historically relied upon physical office environments to overcome — including security, collaboration and a sense of culture. 

Increasing productivity in the workplace: Proven strategies for success

Discover strategies, tools and AI solutions to boost workplace productivity, enhance efficiency and empower your team to achieve greater success.

Revolutionizing business efficiency with automated data entry

Explore how you can unlock new levels of efficiency and operational excellence with AI-powered data entry automation.

ECM vs. DMS: Understanding the difference and which is right for you

When choosing a content management system for your business, you have two major options: Enterprise content management (ECM) and document management systems (DMS). DMS focuses on document storage and management, while ECM offers more advanced functions for handling various content types.