Digital transformation for state and local government

Power digital services and transformation with a single, centralized and configurable content services platform.

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Accelerate the path to digital government

Explore Hyland’s state and local expertise

Deploy a suite of configurable, digital tools to automate processes across agencies, departments and use cases for faster decisions and service delivery.

Public assistance

Automatically capture applications and supporting documentation for faster eligibility decisions and recertifications.

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Public works and community development

Electronically manage construction tasks, from licenses and permits to Esri/GIS integrations and inspections.

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Investigations and inspections

Empower inspectors, public safety officers and law enforcement to work more effectively in the field with online forms and mobile processes.

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Workforce development

Capture and manage applications online for benefits like unemployment claims, and automatically route to case workers.

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Licenses and permits

Speed review and approval of professional, occupational and business licenses/permits with e-forms and automation.

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Public records request management

Simplify and speed information request submissions and fulfillment with online capabilities and digital delivery.

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Constituent portal

Integrate a self-service citizen portal into your website that has e-forms, document uploading and status tracking.

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Integrations with core systems

Integrate content services with Cityworks, Accela, Esri, Workday, SAP, Salesforce, Tempest Prospero and Peoplesoft.

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Keep modernization on track

Content services can help you stay on track for modernization in times of budget and revenue shortfalls.

This issue brief offers a playbook for how to future-proof operations while reducing costs, reassess your approach to content management and embrace next-generation digital transformation and capabilities.

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Case studies for state and local government 

Discover how agencies achieve measurable value using Hyland’s digital government solutions.

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Virginia Department of Motor Vehicles (DMV) 

State transportation services agency uncovers expected savings of $500,000 in shipping costs alone with Hyland solutions.

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Wasatch County

Utah county uses Hyland solutions to meet transformative, life-changing goals.

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Horry County

Local government agency uses Hyland RPA to process 30,000 property tax returns without human interaction.

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Resources for state and local government

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8 traits of future-fit agencies

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Why digital government is key to enhancing citizen and employee engagement

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Unlock the value of your content services platform

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Empower your people to deliver their best with Hyland.

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