The business of care

Automate business processes across your healthcare enterprise to reduce costs and enhance efficiency.

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Explore Hyland Healthcare’s business of care expertise

Patient registration and consent

Hyland provides a complete strategy to simplify the patient registration and consent process. This improves patient experiences, reduces costs and enhances productivity.

  • Patient forms are automatically created by Hyland’s form manager.
  • Patients can remotely review and sign forms, and upload photos and documents, by using our patient portal.
  • Patients can also review and sign additional forms on mobile devices provided by their health system.
  • Physicians can see patients’ medical records on mobile devices.
Digitize patient registrations
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Hyland IDP for Business Correspondence

Intelligent document processing (IDP) technology can make it easier for healthcare organizations to wade through high volumes of mailed, faxed and emailed correspondence.

Discover how Hyland Intelligent Document Processing for Business Correspondence can:

  • Speed reimbursement
  • Strengthen security and compliance
  • Reduce staff burnout and costs
  • Improve accuracy
  • Diminish the usage of paper
Get the solution overview
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Robotic process automation (RPA)

Healthcare organizations can utilize RPA to improve quality and efficiency by automating critical or repetitive functions.

  • RPA benefits for the industry: Electronic patient records, streamlined processes, reduced errors and costs, increased compliance
  • RPA benefits for healthcare professionals: Comprehensive data, improved patient management, rapid exchange of patient data
  • RPA benefits for patients: Fast test results, hands-free check-ins, direct-to-patient services
Leverage RPA for efficient processes
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Accounts payable

Automation can turn an accounts payable department from a cost center to a profit center. Healthcare CFOs can maximize the return on their AP automation investment by considering these key factors:

  • Eliminating manual data entry
  • Capitalizing on early payment discounts
  • Leveraging payable data for improved cash management
  • Creating scalable processes that reduce hiring needs
  • Improving cash management and workflows
Maximize ROI with AP automation
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Healthcare HR solutions

Hyland’s HR solutions help organizations simplify the management of documents and policies while enhancing productivity and expediting workflows. Other benefits include:

  • Reducing or eliminating paper, paper waste and the retention of physical documents
  • Mimicking an existing paper file structure
  • Digitally streamlining employee files and cutting associated costs
  • Automating foldering processes
  • Identifying missing or duplicate documents
Modernize HR
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New business applications

By enabling rapid application development (RAD), organizations can accelerate their digital agility and adapt to new challenges faster than ever. Common applications and use cases include:

  • Employee onboarding
  • Employee records and retention management
  • Invoice processing
  • Vendor management
  • Help desk/service ticketing
  • Complaint management
  • Contract management
  • Compliance monitoring
Create new business application
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  • ERP integrations
  • Cloud fax integrations
  • Integration services

ERP and other integration solutions

Achieve your enterprise resource planning goals while extending the value of core applications across the enterprise with Hyland’s integration solutions.

See all integrations

Healthcare content management case studies

More than 50% of U.S. health systems — and a rapidly growing base of international hospitals — rely on Hyland Healthcare. Learn how our solutions deliver quantifiable value that supports the business of care.
An adult and child walk hand in hand inside Great Ormond Street Hospital for Children.
Great Ormond Street Hospital

Leading pediatric hospital streamlines clinical workflows to improve the patient experience by digitizing consent forms, signature capture and use of clinical guidelines.

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MetroHealth System

Health system leverages Hyland Healthcare solutions to reduce missing reports by more than 80% and save HR half a day with the click of a button.

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Sharp HealthCare

Healthcare group automates 150 workflows and unites content for use in EHR, ERP and core systems with Hyland.
Cook Children’s Health Care System

Pediatric health system utilizes Hyland’s intelligent content solutions to streamline and improve processes enterprise-wide.
View all case studies

Benefits of Hyland's business of care solutions

More than half of the hospitals in the U.S. work with Hyland. We help thousands of healthcare organizations …

  • Improve processes, workflows and patient experiences
  • Accelerate digital agility
  • Increase productivity and compliance
  • Reduce costs and errors

Healthcare content management resources

The enterprise-wide value of Hyland Healthcare

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Why AI can be a catalyst for change in healthcare

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Hyland experts: How health systems can improve cybersecurity

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Addressing the workforce shortage with AI and automation

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Empower your people to deliver their best with Hyland