Accelerate the claims process through real-time video collaboration.
The rapid evolution of the insurance industry is in large part due to the InsureTech boom. The decision to adopt technology to better serve the customer experience occurs more often than it ever has before.
OnBase OnSite, Hyland’s virtual field inspection and evidence collection solution, is one such technology. The solution enables insurance field staff, contractors or customers to collaborate with claims adjusters, customer support representatives or underwriters in real time, allowing them to record live video, voice and photos of the inspection site.