Empowering changemakers organization-wide
How innovation driven by low-code technology is defining the future of work.
If technology doesn’t save you time, it’s not worth your time.
It’s why certain tech or traditional means of communication become obsolete, like using a typewriter or listening to a work voicemail.
A whopping 67% of people told eVoice they don’t listen to voicemail — even if it comes from business contacts. And that was in 2013.
Notably, Coca-Cola ditched voicemail back in 2015, after realizing employees no longer used it. The organization moved away from making people listen to rambling messages “to simplify the way we work and increase productivity,” Ed Steinike, Coke One North America’s former CIO, told Bloomberg.
Simplifying work and increasing productivity are the gleaming promises of tech, shining brightly on that hill we’re forever climbing. The shift to remote and hybrid workforces makes simplifying an ever bigger priority.
The fact of the matter is simplifying leads to better productivity. The point of that shiny new tech should be to make processes shorter and easier — especially when organizations need to move faster than ever. The benefits of low code development is that it empowers any employee to make their great idea a reality. It’s worth the time, because it saves so much time.
The growth in low code has been driven by an increased requirement for custom applications in pursuit of digitization, which has spurred the advent of individual developers outside of it on average, 41 percent of non-I.T. workers customize or create data or applications solutions
— Gartner
The future is calling
We’ve all experienced incredibly rapid change since 2020. And for good reason — we needed to come up with creative ways for people to safely accomplish essential tasks, like shopping for groceries and working. But as people realized the massive conveniences that come along with accomplishing business digitally, expectations changed, too.
The future of business is flexibility. Organizations that were flexible enough to adapt to evolving business conditions were able to digital-transformation opportunities to continue serving their customers.
Meanwhile, the shift to remote work, coupled with the Great Resignation, has made for a competitive environment for top-tier employees — the kind of people who keep the customer base happy. This makes it essential for organizations to invest in technology that empowers employees to do what they do best and collaborate easily.
To do so, innovative people use cutting-edge tech like instant messaging, not voicemail. It saves time because it’s worth the time spent communicating, as it’s real-time communication that can include everything from relevant attachments to hilarious GIFs.
We need to think the same way when it comes to creating applications and solutions. We need to encourage employees to have great ideas, and then empower them to use those great ideas to create applications and solutions. Learn more about low-code digital transformation.
After all, how many times have you said, “There should be an app for that”?
Benefits of low code: Clearing your path to ongoing digital transformation
Right now, there are employees in every organization who have ideas about how to improve the user or customer experience. This diverse set of minds, spread across organizations, is essentially knowledge and creativity hiding in nooks and crannies. Familiarity with processes, and the solutions they use to complete those processes, gives these people intimate knowledge on how to make both better.
In the end, who knows how to improve processes better than the people who use them every day?
This is where low code comes into play. With minimal coding, you unleash the power of employees — no matter where they work or what they do — to develop applications quickly and easily.
WITH LOW CODE YOU CREATE SOFTWARE INCREMENTALLY - CREATING IT QUICKLY AND THEN TESTING IT IN A MATTER OF DAYS, OR HOURS - AND THEN EXPAND ON IT FROM THERE. LOW CODE ALLOWS FOR REALLY, REALLY QUICK SOFTWARE DELIVERY.
— John Rymer, vice president and principal analyst at Forrester
Giving people the tools they need to creatively solve business problems attracts and retains top talent. With their help, businesses pivot quickly and evolve based on the competitive landscape, changing conditions and customer feedback.
They also help to speed the digital transformation journey .
Taking care of the human elements of business
In an era when conditions change quickly and upstarts can use technology to leapfrog into overnight powerhouses, it’s about working smarter, not harder. The answer to these digitally born organizations isn’t investing in legacy technology.
It’s about freeing the creativity of everyone’s No. 1 resource: The human workforce. That, in turn, gives them to ability to focus on those human customers.
It’s not about chasing the latest fad. It’s all about listening to people, empowering people and then delivering what people want — whether they’re customers or employees. Isn’t that what tech is for?
In the era of remote work and ongoing resignations,
automation relieves employees of repetitive, manual tasks, giving them the
time to focus on higher-value work. It creates a virtuous circle:
Automating manual tasks, freeing employees to come up with ideas to improve
a process or the customer experience, and then putting those ideas into
place quickly by utilizing low-code applications.
The growth in low code has been driven by an increased requirement for custom applications in pursuit of digitization, which has spurred the advent of individual developers outside of it on average, 41 percent of non-I.T. workers customize or create data or applications solutions
— Gartner
Now, when customer issues arise and employees come up with great ideas to solve them, they can pop open an application to quickly configure a solution to the problem.
That’s a core benefit of a low-code platform. “You don’t need expert coders to be successful,” said John Rymer, VP, principal analyst at Forrester.
But remember, to save time, and make an investment in low code worth the time, it needs to contribute to the attainment of business objectives. Success metrics can look like:
- Speed of deployment
- Increases in efficiency
- Customer and employee satisfaction
Adaptability and agility have never been so critical. Today, the best way to get ahead is to empower employees to create the changes they need to be successful.
Or leaders could pick up the phone, find the right contact, wait for the ringing to stop, leave a message, hope someone listens, wait months for a “verdict by committee,” sign some contracts and start work on an upgrade … just as conditions have completely changed, employees have grown frustrated and customers have disappeared.
As a decision maker, the choice is clear.
Adaptability and agility have never been so critical. Today, the best way to get ahead is to empower employees to create the changes they need to be successful.