Release of information solutions

Automate key ROI tasks to improve efficiency and accuracy

Manually completing release of information (ROI) requests in healthcare is a costly, time-consuming process that is prone to error. Inadvertently overlooking or missing a key part of the patient record could potentially violate regulations regarding the transfer for protected health information (PHI), resulting in steep penalties.

OnBase content services not only ensure HIPAA compliance, but increase how quickly and accurately HIM departments fulfill ROI requests.

Improve the release of information workflow process with OnBase

By establishing a secure, efficient and accurate ROI process, OnBase:

  • Logs, tracks and verifies records requests
  • Ensures medical records are complete and releases only authorized information
  • Provides a complete audit trail of all interactions, with reports of what, when and to whom a release was provided
  • Offers multiple methods of delivery, including print, export to CD/DVD and encryption
  • Automatically creates fulfillment letters and invoices

With these ROI process improvements, your healthcare organization’s HIM department can transform this process from a labor-intensive cost center to a streamlined profit center.

Learn more about other OnBase solutions for health information management.