Private university achieves 114 % ROI with Hyland Cloud

About the customer: A private university serving 3,000 students and 1,500 employees

Hyland product: Hyland Cloud, Hyland OnBase

Major wins:

• Achieved 114% ROI

• Recovered the investment approximately one year after deployment

• Eliminated 700,000 sheets of paper in the first year

• $275,000 savings annually

A small private university faced a modern challenge. With no document management system in place, its paper-based, file cabinet-heavy processes were problematic. What did the university do? Its leadership team enlisted Hyland to modernize the way it worked and introduce new, immediate value

> Download the full case study from Nucleus Research.

The university was trying to manage 3,000 students with archaic systems that relied on manual workflows. The staff was overwhelmed, admin costs were rising and workflows were inefficient. The system was strained, and it was dependent on a full-time administrator to oversee the documents across departments. This university knew the status quo was untenable.

The solution? Deploying Hyland OnBase in the Hyland Cloud. By prioritizing agile workflow automation and document management, the university embraced a smarter future. It implemented a cloud-based instance of OnBase, which allowed it to not only capitalize on the modern document management tools of OnBase, but also to avoid costly on-premises maintenance while ensuring a seamless, efficient and secure deployment.

Even better, the internal team of five completed full implementation in just three months, with no need for external consultants.

The results were transformational. By digitizing its operations, the university achieved an annualized ROI of 114% and eliminated 700,000 sheets of paper along with 36 filing cabinets. Administrative efficiency skyrocketed, saving $275,000 annually through cost avoidance.

Processes like academic petitions, employee onboarding and evaluations were streamlined, which reduced time and errors while improving the overall user experience.

By adopting Hyland Cloud, the university also unlocked long-term benefits like improved security, enhanced compliance and scalability to meet its growing needs. With immediate access to new features, it is future-proofed for any challenge.

This university’s success story is just one example of how Hyland Cloud can help you drive modern, transformational outcomes. What could your organization achieve with Hyland?