Medical Records Management

Improve medical records management process efficiency and accuracy

How well your Medical Records Management (MRM) department operates is a reflection of the larger organisation. As a central hub for patient information, every task – from scanning medical records to fulfilling subject access request requests — must run smoothly.

Advantages of OnBase for medical records management

OnBase content services for MRM ensure accuracy and efficiency. With case management and business process capabilities, OnBase helps your organisation:

  • Automatically identify external medical records by document type as they enter your organisation
  • Establish a complete electronic patient record immediately available to authorised clinicians and staff
  • Close patient charts quickly by automating deficiency management and completion
  • Heighten customer satisfaction by fulfilling release-of-information requests quickly
  • Reduce AR days and DNFB rates with image-enabled coding
  • Comply with HIPAA, Joint Commission and CMS standards with audit trails and a secure, centralised content repository

OnBase MRM solutions: From scanning to subject access request

By automating tasks with OnBase, end-users remain focused on high-value tasks rather than tedious, error-prone work and managers have increased process visibility. Our full suite of MRM solutions transcend scanning and retrieving to improve a number of tasks.