Hyland Content Innovation Cloud™

The Content Innovation Cloud is an advanced, cloud-native platform designed for hybrid and multicloud architectures that give organizations the flexibility to modernize on their terms while unifying content, processes, applications and people with an AI-ready foundation. It transforms fragmented, unstructured information like emails, contracts and videos into a single, connected source of truth. This enables your enterprise to power smarter decisions, drive continuous innovation and unlock the full potential of your data.

Hyland’s platform features a federated, AI-powered architecture that connects content from both Hyland’s content management solutions and third-party systems without requiring disruptive migrations. At its core are two breakthrough technologies:

Enterprise Context Engine: This engine acts as the living record of your enterprise. It unifies structured and unstructured data into a governed knowledge graph, transforming raw information into AI-ready intelligence so every action is traceable and based on trusted context.

Enterprise Agent Mesh: This is a network of semiautonomous AI agents that leverage the intelligence from Enterprise Context Engine. These agents automate complex decisions and streamline workflows by integrating directly into the tools your teams already use, like Salesforce and Workday.

Enterprise Agents are Hyland’s context-aware, goal-directed AI agents that are part of the Enterprise Agent Mesh. They are designed to interpret content, apply business logic and take action to automate complex workflows. Designed to adapt to industry-specific requirements, regulations and processes, these agents can work independently on targeted tasks or collaborate as part of broader agentic applications that drive impact across entire departments. For example, they can handle routine tasks like document identification, data validation and process approvals, all with a full audit trail for compliance.

No. One of the key advantages of the Content Innovation Cloud is its federated architecture. It is designed to meet your content where it is, connecting to and unifying information across your existing systems (including both Hyland and non-Hyland repositories) without requiring costly and disruptive migrations. This allows you to modernize your content strategy and adopt AI capabilities with minimal disruption to your current operations.

Hyland’s platform prepares your content for AI through several processes. The Enterprise Context Engine enriches unstructured data with context, metadata and ontologies. It applies governance and security protocols, then structures the information into a connected knowledge graph. This transforms disorganized content into a high-quality, reliable assets that can be effectively used to train and fuel AI models, ensuring more accurate and insightful outcomes.

Many of our customers begin with Hyland IDP to create an AI-ready foundation. By automating document capture, classification and extraction, Hyland IDP connects systems and builds a single source of truth. From there, you can expand into intelligent search to uncover insights and agentic automation to drive measurable results — all at your own pace.

To explore how the Content Innovation Cloud can address your specific business needs, we recommend booking a custom demo with one of our experts.

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