Staff Augmentation Services

“The software is great, but the people are even better.”
— James Petelin, Systems Analyst Civista Bank

As your implementation evolves over time, periodically you’ll encounter a situation where you’ve defined a strategic project, but don’t have all of the staff resources available at that time to execute on the project.

Because the reality is, most IT teams are managing multiple projects as a standard practice. It can be very easy to miss a key opportunity simply because of a lack of manpower. Or because in-house staff don’t have the expertise in a required niche specialty for the project.

And opportunities don’t have an infinite shelf life.

Should you find yourself faced with a temporary need for Hyland expertise outside of your of your day-to-day team, our Staff Augmentation services are available.

How Hyland Staff Augmentation services help you with implementation challenges

• Ensuring you have sufficient staff capabilities to succeed in a critical project or technology initiative for your Hyland solution
• Staffing niche area requirements that fall outside the expertise of in-house teams
• Fulfilling challenging project time frames without adequate resource reinforcement

Our experts are available to you for project work when you need an extra set of hands

Our Hyland professionals join your team for the duration you need, and provide the expertise that meets your project requirements. There’s also an entire network of people here at Hyland ready to support them if needed.

Keep initiatives moving forward with the right expert in the role you need, when you need it.

Common niche areas requested for Staff Augmentation include:

• Workflow and WorkView/Case Manager projects
• Upgrades
• Expansions/add-ons
• Advanced Capture
• One-time backlog document scanning projects
• Project management

What you stand to gain with Hyland Staff Augmentation services

• Reduced risk of delays with Hyland experts supporting key niche areas

• Better resource utilization and allocation

• Efficient and effective project pace that meets your timeline

• Maximized investment in the success of your Hyland solution

• Steady state of business

Ensure success with one or more critical projects or initiatives

Our Staff Augmentation consultants have specialized expertise in Hyland’s product suite. They are able to provide guidance and answers to keep your critical IT projects and initiatives moving in the right direction. 

With our Staff Augmentation resources on hand, you can rest assured that our experts will utilize the most effective methods for optimal performance over time, while also preventing delays by identifying potential issues before they occur, keeping you on track and on goal.

Our professionals will work at your direction based on the tasks you assign, whether that means helping with specific tasks or taking the lead on a project. Whatever your needs and budget may be, we will work with you to develop a schedule that aligns with your goals. 

Learn by working side by side with content services experts

Our goal is to support your efforts and make your team self-sufficient and highly proficient. When you engage our services, you benefit from our collective experience, our proven history, and our honed methodologies, including documented routines.

Our professionals also have valuable subtle skills, like understanding how to talk to
end users and project stakeholders throughout the organization to encourage
useful feedback.

Trust our experts for this critical project work and keep initiatives moving forward.

Why Hyland Global Services?

• We provide highly trained, certified professionals committed to providing you the highest level of service and ensuring your satisfaction

• We focus on developing your staff, creating technical competence and confidence when working with your deployed Hyland solutions

• We are flexible in our ability to provide services, remotely and on-site, for the duration you need us

• We leverage the collective experience of the Hyland community to identify and apply best practices to the support and success of your deployed solutions

What is Staff Augmentation and Why You Need It

Staff augmentation services temporarily reinforce your in-house team with experts who can add value to your organization from day one. Think of it as having an additional team member (or more) who can assist, perform and manage your upgrade effort. Like any other team member, you’ll have full control over their hours, tasks and priorities.