Why Hyland Intelligent Transcripts is a complete transcript automation solution 

Admissions teams spend 20-plus minutes per transcript on manual data entry alone, creating bottlenecks that delay decisions, slow transfer evaluations and ultimately impact enrollment yield.

With 13.2% of all continuing undergraduates transferring between institutions, the volume and complexity of transcript evaluation workflows is only growing.

Legacy capture tools and extraction-only solutions can’t keep up. They’re expensive to maintain, difficult to scale and leave workflow orchestration, exception handling and student information system (SIS) integration up to you.

Hyland Intelligent Transcripts is a cloud-native intelligent document processing (IDP) solution purpose-built for higher education. It goes beyond extraction to understand, reason over and act on transcript data within your enterprise workflows.

Key capabilities

• Native agentic AI engine: The solution reasons across complex, multipage academic documents — not just extracting fields, but understanding context.

• End-to-end process orchestration: Hyland Intelligent Transcripts automates routing, validation and downstream actions across admissions and registrar workflows, eliminating manual handoffs and system silos.

• Human-in-the-loop validation: The solution applies confidence-based escalation paths for exception handling and quality assurance.

• Multiformat document understanding: Institutions can separate, classify and process complex transcript packets, including handwritten content, tables and mixed document sets.

• Native Hyland OnBase™ and SIS integration: The solution embeds directly into existing OnBase and Workday Student environments.

• Extensible platform: Hyland Intelligent Transcripts extends beyond transcripts, supporting additional academic and administrative workflows on an AI-powered platform.

With Hyland Intelligent Transcripts, your institution can turn transcript processing into a strategic advantage.

• Faster admissions decisions: Automate transcript intake, extraction and validation to eliminate processing backlogs.

• Higher accuracy and less rework: Zero-training AI extraction reduces human error and exception handling.

• Scale without adding staff: A cloud-native architecture handles seasonal spikes in transcript volume.

• Lower operational costs: Eliminate manual data entry, custom scripting and legacy maintenance overhead.

• Enhance student experiences: Accelerated turnaround times improve responsiveness and enrollment yield.

Unlike generic optical character recognition (OCR) tools or narrow point solutions, Hyland Intelligent Transcripts combines AI-driven document intelligence with process orchestration and platform extensibility. This enables institutions to automate transcript processing and scale automation across adjacent document workflows. 

• Why it’s better than generic AI/OCR platforms: Hyland Intelligent Transcripts provides a full transcript processing workflow, not extraction technology that still requires custom orchestration and SIS integration. 

• Why it’s better than legacy capture solutions: You get cloud-native modernization, not more custom scripting and aging infrastructure.  

• Why it’s better than transcript point solutions: You get enterprise workflow, governance and extensibility beyond a single narrow use case. 

Ready to transform your transcript processes? Schedule a demo to see the solution in action.