Process automation
Embrace a system that efficiently automates processes by digitizing business, optimizing workflows and helping teams work faster with the best information.
Effective automation speeds up processes, reduces bottlenecks, and improves user and customer experiences. Hyland’s intelligent automation solutions unburden users, optimize processes and provide insights for continued growth and improvement.
Key features
Hyland’s process automation features:
Content routing and sharing
Automatically direct relevant content to the right workflows or people for review, signature, approval and other business tasks.
Productivity tools
Manage workloads with automated queue management, alerts, reminders and insights.
Automated content enrichment
Generative AI and retrieval-augmented generation empowers users with prompt-based information discovery and on-demand content analytics and insights.
Workflow automation
Use an intuitive drag-and-drop workflow designer and business logic to automate and optimize manual tasks and data flows.
Case management
Streamline management of the various records, tasks and activities pertaining to cases and other complex information-driven processes.
Search automation
Save and share search queries, and receive automated search alerts when new content matching a defined query is available.
Integration capabilities
Use out-of-the-box connectors and REST APIs to connect disparate systems and facilitate the smooth flow of data and processes across the organization.
Robotic process automation
Leverage bots to automate manual, rules-based, high-volume and repetitive tasks like data processing, input and verification.
Auditing automation
Give auditors access to automatically generated digital system logs and predefined reports.
Reporting and insights
Use self-service reporting dashboards to deliver relevant process insights and grant a more complete view into process performance and user activity.
The integration between OnBase and Hyland RPA has helped us design the perfect claims and new business system — there’s no way we could have achieved these results without both of those assets.
— Kyle Swearingen, VP of Development, Funeral Directors Life Insurance Company
Key resources
Deep Analysis on Hyland’s RPA Software Suite
Organizations can realize a 227% return on investment by implementing Hyland’s RPA platform, according to advisory firm Deep Analysis’s findings.
Forrester Study: Transforming Processes with Content, Automation, and AI
Insights from the fifth annual Content Services Pulse Study
Hyland automation capabilities
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