Hyland for Salesforce

The integration provides seamless access to critical documents and data in the same Salesforce system you use to manage business relationships.

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Benefits

Faster access to information

Instantly retrieve documents from Hyland within Salesforce to accelerate decisions and customer service.

Smarter document management

Use AI-powered indexing and metadata mapping to reduce errors and improve content accuracy.

Lower storage costs

Offload documents to Hyland’s platform to reduce Salesforce storage usage and associated fees.

Secure, compliant retention

Apply governance policies across cloud and on-premises content to meet regulatory and audit requirements.

Key features

Hyland digitizes and stores documents in a single repository. Search and retrieve directly from Salesforce and import documents via drag and drop.
Unified document access

View and manage Hyland-stored documents directly in Salesforce, eliminating toggling between systems and improving efficiency.

Drag-and-drop import

Upload documents to Hyland from Salesforce using drag-and-drop, with automatic metadata mapping for accurate indexing.

Smart search and retrieval

Search Hyland content using Salesforce context and keywords to quickly locate relevant documents and related information.

Workflow integration

Initiate and interact with OnBase workflows from Salesforce, enabling task completion without leaving the CRM interface.

Mobile access

Access Hyland documents and workflows from the Salesforce mobile app to stay productive while on the go.

Flexible configuration

Configure integrations without custom code using admin tools that support scalable deployment across cloud and on-prem environments.

Healthcare professional uses Hyland Healthcare solutions on a desktop computer.

Demo: OnBase Integration for Salesforce

Discover how the integration centralizes key content in one location and delivers information when and where you need it.

60 seconds with Hyland and Salesforce

Watch this video to understand the benefits of Hyland’s OnBase integration for Salesforce.

Empower your people to deliver their best with Hyland