Hyland Cloud

With the Hyland Cloud, organizations have a safe, dependable hosting option that saves money, frees up time for staff and removes the burden of in-house data maintenance and protected storage. Hyland Cloud customers have dedicated support 24/7/365.

The Hyland Cloud is custom-designed to serve as the hosting platform for our cloud-based applications. Since 2004, Hyland has offered cloud deployment of OnBase, our enterprise information platform. We continue to drive innovative cloud-based solutions, including ShareBase, hosted exclusively in the Hyland Cloud.

Functionality

Global Cloud Services

Comprehensive security and disaster recovery protocols

The team at Hyland manages the data centers around the globe to provide a redundant, reliable, up-to-date infrastructure in a secure environment. More than 60 dedicated Cloud Services professionals manage:

  • Disaster recovery
  • Recovery point objective
  • Restoration time objective
  • Service level agreement commitments
  • Ongoing penetration and vulnerability testing

Global Cloud Services is regularly audited and certified to retain security credentials and provide service to customers with highly sensitive data

  • SOC 2 and 3 audited
  • Cloud Security Alliance Registered
  • Global Cloud Services wing at corporate headquarters requires additional security clearance for access

Hyland's Cloud Services team works exclusively to support the Hyland Cloud. Never outsourced, this seasoned team of cloud professionals is available 24/7/365, providing oversight on governance, risk, compliance, security, network and infrastructure, operations, database services, data services and support.

Certifications and audits

Our data centers meet or exceed required security standards, and our cloud management group is independently audited and certified.

Hyland Cloud Certifications

Data centers

  • SOC 1 and 3 or 2 audited
  • ISO 27001 certified (or local equivalent)
  • TIA Tier 3 or 4

Hyland Cloud Services

  • SOC 2 and 3 audited
  • Cloud Security Alliance
  • Limited physical access


aicpa

Hyland Cloud Data Centers

Data Centers