Unique benefits provided by robotic process automation
RPA provides a different set of benefits than BPM by promoting task-specific automated efficiency. This delivers more granular gains that complement the global advantages provided by BPM. While BPM improves the contours of your big picture, RPA fills in the details you need to realize bottom-line benefits.
Efficiency and speed
RPA paves the way for an accurate and consistent output, eliminating errors caused by manual intervention. RPA enables organizations to automate routine, rule-based tasks, thereby reducing the workload for human employees and significantly speeding up the process. The bots can work 24/7, further increasing the speed and ensuring uninterrupted service.
Here are examples of what RPA can automate:
- Entering data and migration tasks
- Responding to simple customer queries
- Processing transactions and applications
- Performing calculations
- Sending notifications and reminders
- Scheduling tasks
Time is money, and RPA automation can yield significant cost savings. Automation stands to save organizations 60–80% of the average time and associated costs to execute transactional processes, according to Deloitte. By working faster and without manual errors, RPA bots avoid wasted labor and time to generate higher productivity per dollar spent.
RPA software lets you scale your usage up or down based on actual demand. If you're seeing an increase in volume, you can dial up RPA output without substantially increasing your overhead. Likewise, you can cut back as needed when you require less usage.
By automating repetitive tasks, RPA bots empower you to make better use of human workers' time. When employees don't have to spend time on tedious routines, they can shift focus to high-impact strategic tasks. RPA is the kind of technology that makes the best use of employee time, adding value and fostering innovation while improving job satisfaction and workplace morale.
Integration with legacy systems
RPA lends itself to integration with older legacy systems that might not have modern APIs. This can be facilitated by RPA tools that use a low-code approach that combines a visual user interface with the ability to modify code manually. RPA can bridge the gap between old and new tech infrastructures without forcing you to make a time-consuming, costly legacy overhaul.
Enhanced data accuracy
RPA bots interact with the user interface of a software application in the same way a human would. They perform tasks such as data entry, copying and pasting data, or moving files and folders, ensuring maximum accuracy. It can validate the data, cross-verify it with existing databases and flag discrepancies too, which all contribute to greater data accuracy. By executing tasks with the same precision every time, RPA ensures data consistency and integrity, which are critical for decision-making and analytics.