Program Details

Hyland is pleased to provide your organization access to additional tools to support your business during this time of crisis. Below are more details about the offers.

For OnBase Customers Who Pilot the OnBase Web Server

  • For OnBase Customers who notify Hyland by April 30, 2020 that they wish to pilot the OnBase Web Server, Hyland will provide a limited, 6-month pilot license to the OnBase Web Server, subject to use by the Customer in accordance with its OnBase license agreement, without the obligation to pay software license fees, maintenance fees, or subscription fees during the 6-month period.The 6-month pilot period will begin when Hyland delivers the applicable certificate to the Customer.
  • At the end of the 6-month pilot, the OnBase Web Server license will end automatically. If Customer desires to continue use of the OnBase Web Server, Customer must submit a Purchase Order to Hyland and Customer’s use of the OnBase Web Server will be subject to the payment of applicable license fees, maintenance fees, or subscription fees.

For Customers Who Already Have a ShareBase Account as of March 19, 2020

  • Commencing on March 19, 2020 through June 1, 2020 (the “free additional use period”), Hyland will waive fees associated with additional users added to your organization’s ShareBase account during the free additional use period (the “additional users”).Hyland may extend the free additional use period, in its sole discretion, upon notification to the Site Administrators registered in your organization’s ShareBase account (the “SAs”).
  • All SAs will be notified at least 30 calendar days before the end of the free additional use period. Within that 30-day period, your organization may decommission the additional users’ accounts.
  • After the expiration of the free additional use period, additional users will be subject to Hyland’s standard rates or as otherwise agreed by your organization and Hyland.

For Customers Who Sign Up for a Free ShareBase Account after March 19, 2020

  • Only one deployment may be requested per organization.If someone from your organization has already requested a deployment, you will be informed that a deployment has already been requested and you may inquire who that was by emailing [email protected]
  • The free account will be located in the United States and all data stored in the account will be stored in data centers in the United Sates.
  • The free account will be provided to your organization at no cost until June 1, 2020 (the “free period”).  Hyland may extend the free period, in its sole discretion, upon notification to the Site Administrators registered in your organization’s free account (the “SAs”).  All SAs will be notified at least 30 calendar days before the end of the free period.  Your organization will have this 30-day period to decide whether to cancel the account or continue using it as a paid subscription.  If your organization notifies Hyland during that 30-day period that it wishes to maintain the account after the free period, your organization will need to submit a Purchase Order to Hyland, and Hyland will begin billing your organization at its standard rates at the end of the free period.  If your organization does not notify Hyland within that 30-day period that it wishes to maintain its deployment by converting its free account to a paid account, its free account will be canceled at the end of the free period, the ShareBase by Hyland Terms of Use and Subscription for your organization will terminate, and all obligations under the ShareBase by Hyland Terms of Use and Subscription after termination shall apply.  Note that your organization is responsible for retrieving all of its data stored in the free account prior to the end of the free period.  For limited options to retrieve your organization’s data within 30 days after the account is canceled, please refer to the ShareBase by Hyland Terms of Use and Subscription or contact [email protected]
  • During the free period, the free account cannot exceed 100 GB in total storage (the “free storage limit”). The amount of storage used by your organization can be viewed by the SAs in the administrative panel within ShareBase.  If your organization exceeds the free storage limit, Hyland may notify the SAs, and provide ten (10) days (the “initial time”) to reduce the storage used so as not to exceed the free storage limit.  If, by the end of this initial time, your organization’s storage still exceeds the free storage limit, your organization will have an additional (10) days (the “additional time”) to notify Hyland that it wishes to maintain the free account and be charged at its standard rates for the use that exceeds the free storage limit for the remainder of the free period.  If your organization does not elect to be charged at Hyland’s standard rates for use that exceeds the free storage limit within this additional time, the free account will be cancelled at the end of the additional time, the ShareBase by Hyland Terms of Use and Subscription for your organization will terminate, and all obligations under the ShareBase by Hyland Terms of Use and Subscription after termination shall apply.  Note that your organization is responsible for retrieving all of its data stored in the free account prior to the end of the additional time.  For limited options to retrieve your organization’s data within 30 days after the account is canceled, please refer to the ShareBase by Hyland Terms of Use and Subscription or contact [email protected]  
  • Notwithstanding anything to the contrary in the ShareBase by Hyland Terms of Use, the initial annual subscription period will begin when you request ShareBase.  If you elect to convert your free account to a paid account prior to the end of the free period as described, the annual subscription fees due for the remainder of the initial annual subscription period will be prorated. 
  • Your organization’s free account is subject to its acceptance of the ShareBase by Hyland Terms of Use and Subscription, which is presented after clicking on the registration link within the registration email that will be delivered to you after you request ShareBase.  You must have the appropriate signing authority within your organization to accept these terms.  You may review the ShareBase by Hyland Terms of Use and Subscription prior to requesting your deployment here.
  • For any and all questions, please contact [email protected]

NilRead Offer Details

To help our healthcare customers better manage the medical imaging demands related to COVID-19, Hyland Healthcare is offering a license for NilRead enterprise viewer at no charge for six months, and deferring implementation fees for the following use cases:

  • Diagnostic reading from anywhere (for up to 30 concurrent diagnosticians)
  • Image-enabling Epic MyChart

After six months, you can decide to acquire the software at a discounted price or let the license expire. These options are available through June 30, 2020.* 

In an effort to expedite your ability to leverage NilRead, we have devised a rapid deployment implementation plan. Additionally, we will delay invoicing 50 percent of professional services cost for 120 days and 50 percent for 180 days.**

NilRead is a vendor-independent, web-based software solution for remotely accessing DICOM images from any VNA or PACS. It leaves no images on the local workstation, keeping patient information protected. More importantly, NilRead can help you better manage the medical imaging demands of COVID-19 by:

  • Enabling radiologists to make diagnostic image interpretations remotely
  • Allowing over-taxed healthcare facilities to easily route medical images to other locations for interpretation
  • Facilitating real-time image collaboration with other providers
  • Sharing medical images online with your patients via Epic MyChart

If you would like to hear more about this NilRead offer, please contact your account manager. You can also visit hyland.com/healthcare/enterprise-imaging/nilread to learn more about this option and the capabilities of our enterprise imaging viewer.

* This offer will be subject to Hyland’s standard terms and conditions governing the limited license to NilRead software and the applicable professional services.

**Delayed invoicing calculated from the effective date of the applicable contract.