IDC MarketScape: Worldwide Intelligent Content Services

2026 Vendor Assessment: A new IDC MarketScape assessment offers advice for technology buyers evaluating how to simplify content access, apply AI and automation, and modernize without disrupting.

Turn complex enterprise content into intelligent action with intelligent content services

Organizations are shifting away from passive approaches to content management and looking for differentiators that help them streamline content access, activate their enterprise intelligence, optimize their AI and automation strategies, and modernize without disrupting business.

In the 2026 IDC MarketScape for Worldwide Intelligent Content Services Applications, we believe Hyland was named a Leader for offering tools to do that, including the Hyland Content Innovation Cloud™ platform, which enables organizations to:

  • Orchestrate workflows across enterprise systems

  • Federate content and access

  • Leverage a three-layer agentic AI strategy that allows models to be swapped via configuration and governed through approval and whitelisting

What you'll learn in this excerpt:

  • IDC's opinion on the intelligent content services market

  • Advice for technology buyers

  • Hyland’s strengths identified in the IDC MarketScape

  • How Shriners Children’s healthcare system is using Hyland OnBase™ to automate clinical documentation across parallel electronic medical record environments during its multiyear Epic transformation.

  • Guidance on when to consider Hyland

Download the IDC MarketScape excerpt today to see why Hyland is named a Leader.

Download the excerpt