Hyland for Guidewire BillingCenter

This ready-to-deploy solution reduces the time, cost and complexity of building and maintaining a custom BillingCenter integration.

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Introduction

With the competitive insurance landscape, modernizing billing operations is vital to advancing customer service and boosting revenue performance. Guidewire BillingCenter sits at the heart of these processes — and the ability to access, manage and act on content directly within the system is key to delivering fast, reliable and frictionless billing support.

Hyland for Guidewire BillingCenter accelerates modernization with a ready-to-deploy integration between Hyland Content Innovation Cloud™ and BillingCenter. Validated through the Ready for Guidewire program, this solution connects powerful, cloud-native content capabilities within BillingCenter. Insurers can eliminate the cost and complexity of a custom-built integration while unlocking the scalability and intelligence of the AI-powered Content Innovation Cloud.

Benefits

Reduce the time, cost and complexity of building and maintaining a custom BillingCenter integration
Increase the speed, precision and consistency of billing decisions
Enhance policyholder and agent experiences with faster, more informed customer service
Future-proof billing processes with optional AI-powered intelligent document processing (IDP) and AI agents

Key features

Easily query and retrieve documents from a flexible, cloud-native repository
View images and document properties directly within BillingCenter
Quickly upload documents, images and videos to the Content Innovation Cloud or Hyland OnBase™
Connect OnBase (on-prem or hosted) via Content Federation Service
Automate key workflow tasks for efficient document handling
Add AI-powered IDP and AI agents to improve speed and precision across workflows

Watch: Tech strategies that power insurance innovation

With the industry at a pivotal inflection point, insurers have a rare opportunity to accelerate transformation and lead with innovation. This webinar — featuring experts from AWS, Guidewire and Hyland — explores solutions that empower decision-makers and align technology with long-term business goals.

Watch the webinar

A unified platform for the next era of insurance

Content Innovation Cloud provides a powerful foundation for transforming policyholder and agent experiences. By unifying content, processes and applications into a single, intelligent ecosystem, Content Innovation Cloud connects scattered information across multiple repositories — turning siloed data into AI-ready, actionable intelligence without requiring disruptive migrations.

As a platform for content, process and application intelligence, Content Innovation Cloud goes far beyond traditional content management. It delivers the insights and automation insurers need to streamline quoting, support informed underwriting decisions, accelerate policy servicing and unlock new operational efficiencies across the policy life cycle.

Hyland for Guidewire BillingCenter empowers forward-looking insurers to deliver seamless, customer-first policy experiences from submission through renewal. 

Explore Hyland’s Guidewire integrations