February 13, 2024

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Hyland named a Strong Performer in Digital Process Automation Software, Q4 2023 report

Report cites Hyland’s roots and pedigree in content

Hands work on a laptop with a notebook and coffee mug in the background.

Hyland, a leading global provider of intelligent content solutions, has been named a Strong Performer in The Forrester Wave™: Digital Process Automation Software, Q4 2023 report.

The report offers a comprehensive analysis of 15 top digital process automation (DPA) providers, evaluating them based on 26 criteria in three categories: current offering, strategy and market presence. Forrester recommends customers look for providers that have top scores for the most important digital process automation needs such as end-to-end orchestration, governance and support for automation fabric goals.

In the report, Forrester notes that Hyland “leverages content as a differentiator” and thrives when content is critical and deep industry expertise is required.

“With its roots and pedigree in content, Hyland excels in content management and intelligence and is best described as a content-driven process automation platform where capture remains part of its strategic vision,” the report notes.

“Through R&D investments and acquisition, it now offers a complete automation platform. For example, embedded RPA comes through the acquisition of Another Monday. … Hyland’s roadmap includes an AI infrastructure service for Alfresco, blockchain to enhance security, and improvements to its on-premises process automation engine.”

"Our customers continue to innovate with our crucial process automation capabilities, finding greater efficiency to do more meaningful work in the industries they serve,” said Leonard Kim, Hyland’s chief product officer. “We offer end-to-end process automation solutions utilizing the best of AI, Intelligent Document Processing, RPA and more. Forrester’s recognition of our deep industry expertise only further validates for our customers that we’ll continue to empower and help them meet their business challenges.”

To learn more about Hyland’s digital process automation capabilities, visit Hyland.com.

About Hyland

Hyland provides industry-leading intelligent content solutions that empower customers to deliver exceptional experiences to the people they serve. Trusted by thousands of organizations worldwide, including more than half of the Fortune 100, Hyland’s solutions connect systems and manage high volumes of diverse content to improve, accelerate and automate processes and workflows.

Media contact:

Joel Hammond
+1 216.213.2126
[email protected]