Hyland, Jadu enhance Hyland Content Portal with new WorkView integration

Hyland, a leading content services provider, and Jadu, a web experience management software provider, announced the integration of WorkView for their joint solution Hyland Content Portal powered by Jadu Central. The integration furthers Hyland’s collaboration with Jadu to provide self-service tools that deliver personalized and secure experiences for government, higher education and other organizations.

Jadu is part of Hyland’s Global Partner Community, helping provide collaborative solutions that support the diverse and changing needs of organizations around the world. Hyland’s Content Portal connects back-office content, workflows and critical information for its users by helping them effectively complete online forms, and view or download documents through mobile and desktop devices. The solution is highly accessible, helping organizations comply with web accessibility laws such as Section 508 and standards including web content accessibility guidelines 2.1. This ensures that all users, regardless of their abilities, can access and interact with the content.

The latest integration elevates the portal solution by giving users direct access to WorkView’s app-building capabilities and supports them with a range of potential use cases, from streamlined records requests to efficient management of complaints.

"With the evolving needs of today’s organizations, providing improved flexibility and accessibility to forms and documents is critical to delivering business efficiencies and customer satisfaction,” said Don Dittmar, director of product management at Hyland. “Partnering with Jadu allows us to extend our capabilities and features to a larger customer base across the globe."

Users will benefit from WorkView’s latest features, including:

• Point-and-click configurable framework for rapid solution creation and deployment
• Integrated screen designer allowing for complete customization of views and screens for all users
• Automatic linking of folders and documents to a related record
• Capturing history and event logs for a complete audit trail and permanent record of all interactions and activities
• Complete view of business data including data from disparate, external data sources

"Working closely with our partners at Hyland, Konica Minolta Business Solutions and government entities based in the American Northeast, we've developed the most sophisticated Jadu integration yet," said Suraj Kika, CEO of Jadu. "By integrating WorkView with the Jadu Platform, we’re reducing the need for organizations to depend on their IT teams and fostering a culture of innovation and accessibility within organizations."

Next week, Hyland will host its annual CommunityLIVE user event in Las Vegas, where over 1,000 IT leaders and experts will gather for the latest trends, tips and best practices in the content services space. At the event, Hyland and Jadu will be demonstrating the new integration of WorkView into the Hyland Content Portal.

Learn more about the integration of WorkView with Hyland’s Content Portal by watching this video and visiting www.hyland.com.

About Hyland

Hyland provides industry-leading technology foundations that empower its customers to create better human connections. Trusted by thousands of organizations worldwide, including more than half of the Fortune 100, Hyland's intelligent solutions seamlessly integrate content, data and processes to improve each interaction.

About Jadu

Jadu has over 20 years of experience digitally transforming hundreds of government, education and private sector organizations around the world. With offices in the UK, North America and Australia, Jadu is a leading global provider of accessible web experiences, specializing in low code, CRM, accessible websites (CMS) and online forms, customer case management for the enterprise and expert digital design services. Millions of users use Jadu to access important digital services every day. Jadu focuses on using technology to connect communities and empower effective self-service. Their expert team continues to deliver solutions to transform the way the public sector delivers services to communities, focusing on low-code platforms and tools, accessibility, automation, and user-centered design. By providing the foundation of many accessible, responsive and award-winning websites and digital transformation projects, Jadu helps to improve processes, service delivery, and saves companies valuable time and money to be invested in other vital services - that help citizens, students and staff. For more information, please visit Jadu, and follow its accounts on Facebook, YouTube, LinkedIn and Twitter.

Media contact:

Chloe Slavin-Cremi
+1 216.509.5557
[email protected]