Your constituents and community demand more from your agency than they ever have before. Their expectations of the information you can provide them – quickly – will continue to increase. Can your current processes keep up with the demand? From council and democracy to housing and human services, justice and public safety, planning and public works, federal case management and FOIA requests, the ability to deliver digital services is now crucial for handling the ever-increasing volume of requests and applications and speeding benefits to those who need them. When you are able to connect and access information across the agency, you can better communicate, coordinate and collaborate between departments … and provide a better constituent experience.
Go beyond the back office to connect departments across your agency with Hyland.