How Cloud Update Service solves your business challenges
Keeping your OnBase environment updated — especially if doing so manually — can be complex. It can lead to delays, errors, potential security risk and reduced stability.
Cloud Update Service automates monthly updates, optimizing your system for the highest levels of compliance, quality, performance and security.
Key features
Cloud Update Service gives you greater control of your OnBase solution’s security and performance by enabling you to automate monthly updates.Seamless monthly updates
Automate and simplify the update process to safeguard your OnBase solution and save time.
Unified insights
Gain full visibility into your OnBase infrastructure, including versioning and status across all components and environments.
Enhanced security posture
Build resilience with timely application of vulnerability patches, aligned with regulatory requirements for n-1 version support.
Apply updates as desired
Update the environments of your choice at the time of your choice, and roll back to a previous version if required.
Why choose Cloud Update Service?
Continuous innovation
Apply updates allowing users to leverage the latest features of Hyland Content Innovation Cloud™.
Increased efficiency
Automate updates to reduce time and frustration.
Strengthened security and resilience
Protect data with timely vulnerability patches and reduced risk of downtime.
Operational visibility
Stay informed with a consolidated component view.
Regulatory compliance
Meet n-1 versioning and other compliance benchmarks.
Frequently asked questions
What is Cloud Update Service?
Cloud Update Service keeps OnBase software updated efficiently and securely. It connects customer-managed instances of OnBase to components of the Hyland Content Innovation Cloud™. This streamlines the update process by identifying available updates, delivering them to your system and automating their application.
What versions of OnBase are compatible with Cloud Update Service?
Cloud Update Service is compatible with OnBase versions 24 and 25.
How does Cloud Update Service improve system security?
By automating the application of the latest updates and vulnerability patches, Cloud Update Service strengthens your security posture. It reduces the risks of security breaches by ensuring timely compliance with versioning requirements and promptly addressing system vulnerabilities.
What are the benefits of using Cloud Update Service for my organization?
- Automated updates: Reduces manual effort by simplifying and automating the update process.
- Enhanced security: Safeguards your system with timely application of security patches.
- System stability: Ensures smoother operations with consistent updates.
- Efficient management: Provides a consolidated view of all OnBase components and their status.
- Compliance assurance: Maintains n-1 versioning compliance to meet regulatory standards.
How does the update process work?
Cloud Update Service inventories OnBase modules in your system and connects them to components of the Content Innovation Cloud. The platform then identifies and presents available updates via the Cloud Update Service admin portal. Once updates are selected, the system seamlessly downloads and installs them on your on-premises instance, with minimal manual intervention required.
Does Cloud Update Service offer rollback capabilities?
Yes, the system includes robust rollback capabilities to ensure flexibility and control during the update process.
What is n-1 versioning, and why is it important?
n-1 versioning is a strategy to ensure compatibility between software versions. The “n” represents the current version; “1” defines the previous version of supported software. This approach reduces the risks of incompatibility and helps maintain a stable and secure system.
How can I get started with Cloud Update Service?
To start optimizing your OnBase solution with Cloud Update Service, contact your Hyland representative to learn more about implementation or request a demo.