Overview
Connect with business and IT leaders across the region to explore practical strategies for modernising content processes, reducing operational risk and delivering better experiences for customers and employees.
This free one-day event brings together Hyland customers, prospects and partners for real solutions, local success stories and hands-on learning.
Why attend?
Built for Asia
CommunityLive World Tour brings global Hyland insights to Asia with content tailored to local priorities, industries and regulatory environments.
Practical outcomes for business and IT
Whether you lead digital transformation, manage enterprise systems or own critical processes, leave with actionable takeaways:
Modernize content-driven workflows without ripping out existing systems
Reduce compliance and operational risk
Improve employee productivity and customer experience
Build a realistic roadmap for cloud migration, automation and AI
Learn from organizations like yours
Hear how companies in Asia have solved real problems — from accelerating loan approvals to automating invoice processing to meeting data privacy requirements. Connect with local Hyland experts and partners who know your market.
Explore what's possible
Explore Hyland's latest capabilities, including:
Cloud-native content services and hybrid deployment options
AI-powered document processing and workflow automation
Low-code tools for rapid process improvement
Migration and modernization strategies for legacy platforms
Who should attend
Business leaders: Operations, Customer Experience, HR, Finance, Compliance, Shared Services
Technology leaders: CIOs, IT Directors, Enterprise Architects, Application Owners, Developers
Partners: Systems integrators, resellers, technology partners
Agenda CommunityLIVE (1 September)
Start Time | End Time | Presentation Title | Short Description | Speaker Name | Speaker Job Title |
8:45 | 9:30 | Registration: coffee/tea | Guest arrival, coffee and tea | ||
9:30 | 9:45 | MC- opening | Kick off the conference with an energising welcome as our MC sets the stage for an unforgettable event. This opening session brings our community together, outlines what to expect for the day, and highlights the themes, speakers, and experiences that will shape our time together. | Stanley Chia | Director, Regional Sales, APAC |
9:45 | 11:15 | Opening Keynote: Realising the Content-Powered Agentic Enterprise | AI is creating unprecedented opportunities, but also unprecedented complexity. As organisations race to adopt agents, automation and new AI models, the real differentiator is not the model itself. It is enterprise context. Join Hyland as we unveil our vision for the Content-Powered Agentic Enterprise, where governed enterprise content, data and AI work together to automate document-centric processes, accelerate decision-making and deliver measurable business outcomes. Learn why content is the foundation of enterprise AI, how organisations can unlock the value hidden in unstructured information, and what it takes to move from Human ETL to agentic automation. Through live demonstrations of agentic solutions and a practical technology blueprint, discover how to build an agentic enterprise without replacing your existing systems, processes or cloud strategy. Leave with a clear roadmap for turning enterprise content into a strategic advantage and accelerating business performance in the AI era. | Malte Diekelmann |
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11:15 | 11:45 | Break | Pause and join us for a short break — an opportunity to recharge, reconnect, and continue the conversation. Enjoy a selection of freshly brewed tea and coffee alongside light refreshments, while networking with fellow attendees and speakers in a relaxed, informal setting. Whether you’re reflecting on key insights from the morning sessions or making new connections, this break is designed to refresh your energy and enhance your overall conference experience. | ||
11:45 | 12:45 | Lessons from Leaders: Customer Insights Driving Transformation and Growth | In this engaging session, Hyland executives share real-world lessons from customers who are successfully navigating digital transformation. Discover the strategies, cultural shifts, and governance practices that are enabling organisations to unlock value from their information and deliver better outcomes. Learn how to apply these insights to your own organisation—aligning people, processes, and technology to accelerate impact. | HOST: |
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12:45 | 13:45 | Lunch Break | Refuel and recharge with lunch, while networking with fellow attendees and speakers. | ||
13:45 | 14:15 | Building a High-Performing Hyland Partnership: The Playbook for Sustaining Value | The gap between customers who deploy Hyland and those who extract real value rarely comes down to technology — it comes down to how the partnership is run. In this session we'll unpack what the highest-performing Hyland customers consistently do differently across governance, ownership, change management, and adoption, illustrated with real customer success stories. | Mariangela Irpinio & Kevin Hout |
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14:15 | 14:30 | Where to From Here? Key Takeaways and Next Steps | As the formal sessions for this year's conference draws to a close, join us for a final reflection on the key themes, insights, and discussions from the day. This session will bring together the most important takeaways and outline practical next steps to help you apply what you’ve learned in your organisation. Leave with clarity, inspiration, and a clear path forward to turn ideas into meaningful action. | Stanley Chia | Director, Regional Sales, APAC |
14:30 | 16:30 | Step into the Innovation Hub and experience innovation in action | Move through interactive demo stations, connect directly with our Solution experts and explore powerful capabilities like agentic document processing and knowledge-driven insights. It’s hands-on, it’s live, and it’s designed for you to question, test, and see what’s truly possible. | Hyland Sales Engineer team | |
PRE-SCHEDULED 1:1 MEETINGS | |||||
14:30 | 16:30 | Executive Connect: Personalised Sessions with Hyland Leaders | Engage in pre-scheduled, one-on-one conversations with Hyland executives to discuss your organisation’s priorities, challenges, and opportunities. These tailored sessions provide direct access to expert insights and strategic guidance aligned to your business goals. | ||
Malte Diekelmann
Matisha Ladiwala
Arsalan Minhas
Danish Khan
Rory Pairman
Mariangela Irpinio
Kevin HoutAgenda TechCamp (2 September)
Time | Topic | Description |
08:30 am – 09:00 am | Registration & Welcome |
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9:00 am – 10:30 am | Agentic Document Processing | Learn how the capabilities of Agentic Document Processing can transform unstructured documents into intelligent, enriched business assets. Explore capabilities beyond classification and metadata extraction and see how we enable document understanding, enrichment, summaries, insights, and automation-ready outputs. |
10:30 am – 11:00 am | Morning Break |
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11:00 am – 12:30 pm | Agents Everywhere: Build an Agentic Workflow in 90 Minutes | Learn how to design and implement agents that can analyze, solve, escalate, or support decision-making and problem-solving with Hyland Agent Builder and Hyland Automate. |
12:30 pm – 1:30 pm | Lunch Break |
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1:30 pm – 3:00 pm | Beyond Search: Unlock Answers and Insights with Knowledge Agents | Build a document-grounded Q&A experience that uses semantic search and agents, with contextual filtering and access controls so answers are accurate, relevant, and permission-aware. |
3:00 pm – 3:30 pm | Afternoon Break |
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3:30 pm – 4:30 pm | Leverage AI & Vibe Coding to deliver a modern Alfresco user experience | Understand how the user experience can be enhanced by leveraging vibe coding and artificial intelligence to automate the development of modern and appealing user interfaces. |
4:30 pm – 5:00 pm | Wrap-up |
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*Note: All technical sessions will be hands-on. Participants are required to bring their own laptops.