CommunityLIVE World Tour Melbourne
Melbourne Marriott Hotel Docklands | 25th August 2026

Connect. Learn. Innovate.
Join us in person to explore the latest Hyland product enhancements, discover powerful new capabilities and get a firsthand look at our innovative roadmap. Hear real-world success stories from customers who are transforming their organisations and gain actionable insights from industry experts.
Get ready to take your knowledge of AI, enterprise agents and intelligent automation to the next level. The agenda for 2026 will feature strategic and interactive sessions that will show you how to unlock powerful insights hidden in your content to empower more-informed decisions, fuel automation and drive innovation.
This free one-day event brings together Hyland customers, prospects and partners for real solutions, local success stories and hands-on learning.
Why attend?
Built for ANZ
CommunityLIVE World Tour brings the best of Hyland's global innovation directly to Australia and New Zealand, with content tailored to local industries, regulatory requirements and organisational priorities.
Whether you operate in healthcare, government, financial services, higher education, insurance, manufacturing or the broader commercial sector, you'll gain practical insights relevant to your organisation's transformation journey.
Practical outcomes for business, clinical and technology leaders
Whether you're responsible for operational performance, patient experience, digital transformation, enterprise architecture or information governance, you'll leave with actionable strategies to:
Modernise content-driven and document-intensive processes without replacing existing core systems
Improve customer, patient and employee experiences through better access to information
Reduce compliance, privacy and operational risk
Increase workforce productivity through automation and AI-powered solutions
Develop a practical roadmap for cloud migration, process modernisation and intelligent automation.
Unlock greater value from enterprise content, data and clinical information
Learn from organisations like yours
Hear how organisations across ANZ are solving real-world challenges using Hyland solutions.
Learn how organisations like yours are accelerating service delivery, automating finance and HR processes, strengthening governance and improving operational efficiency. Discover how healthcare providers are improving access to patient information, streamlining clinical workflows and supporting connected care.
Connect with Hyland experts, customers and partners who understand the unique challenges and opportunities facing organisations across the region.
Explore what's possible
Experience the latest Hyland innovations, including:
Cloud-native content services and flexible hybrid deployment models
AI-powered document processing, intelligent automation and workflow orchestration
Enterprise imaging and clinical content management solutions
Digital patient, customer and employee information management
Low-code tools for rapid application and process development
Legacy platform migration and modernisation strategies
Information governance, compliance and security best practices
Who should attend
Business Leaders
Operations and Shared Services Executives
Customer Experience and Service Delivery Leaders
Finance and Procurement Leaders
Human Resources and People Leaders
Risk, Governance and Compliance Professionals
Healthcare Leaders
CIOs, CMIOs, CNIOs and Digital Health Leaders
Health Information Managers and Clinical Informaticians
Clinical Operations and Patient Services Leaders
Enterprise Imaging and Diagnostic Services Leaders
Information Governance, Privacy and Compliance Professionals
Technology Leaders
CIOs and IT Directors
Enterprise and Solution Architects
Partners
Systems integrators
Resellers
Technology partners
Join your peers to discover how leading organisations are using content, data, automation and AI to transform operations, improve experiences and deliver better business and healthcare outcomes.
Agenda CommunityLIVE (25 August)
8:45-9:30 | Registration: coffee and tea
Guest arrival, coffee and tea
PLENARY SESSIONS
9:30-9:45 | MC- opening
Welcome and introduction: presentation of the day's objectives
9:45-10:30 | Opening Keynote
Hyland's strategic vision
10:30-11:00 | Break
Peer to peer networking
11:00-11:30 | Innovation: product direction
Presentation of the latest product developments and roadmap
11:30-12:00 | Special Guest Speaker
Dr. Zivit Inbar
12:00-13:00 | Break
Luncheon: connect with peers and Hyland
BREAKOUT SESSIONS
BREAKOUT 1 - GENERAL
13:00-13:30 | Customer insights
A practical session sharing customer insights and best practices
13:30-14:30 | Product demonstrations
Diverse program demonstrating the latest Hyland products and use cases
BREAKOUT 2: HEALTHCARE
13:00-13:45 | Why Intelligent Automation Matters in Healthcare Informatics
How intelligent data capture and automation address workforce constraints in healthcare
13:45-14:30 | Building a Connected Clinical Imaging Ecosystem
Digital health leaders reflecting large-scale imaging transformation.
PLENARY SESSION
14:30-14:45 | Where to from here? Key Takeaways and Next Steps
Closure of formal sessions, final reflections, turning your learnings into actions
14:45-16:45 | Product sandbox: hands-on experience
Your opportunity to explore the latest Hyland products
Agenda TechCamp (26 August)
Time | Topic | Description |
08:30 am – 09:00 am | Registration & Welcome |
|
9:00 am – 10:30 am | Agentic Document Processing | Learn how the capabilities of Agentic Document Processing can transform unstructured documents into intelligent, enriched business assets. Explore capabilities beyond classification and metadata extraction and see how we enable document understanding, enrichment, summaries, insights, and automation-ready outputs. |
10:30 am – 11:00 am | Morning Break |
|
11:00 am – 12:30 pm | Agents Everywhere: Build an Agentic Workflow in 90 Minutes | Learn how to design and implement agents that can analyze, solve, escalate, or support decision-making and problem-solving with Hyland Agent Builder and Hyland Automate. |
12:30 pm – 1:30 pm | Lunch Break |
|
1:30 pm – 3:00 pm | Beyond Search: Unlock Answers and Insights with Knowledge Agents | Build a document-grounded Q&A experience that uses semantic search and agents, with contextual filtering and access controls so answers are accurate, relevant, and permission-aware. |
3:00 pm – 3:30 pm | Afternoon Break |
|
3:30 pm – 4:30 pm | The Path to the Agentic Enterprise: Bringing it all together |
|
4:30 pm – 5:00 pm | Wrap-up |
|
*Note: All technical sessions will be hands-on. Participants are required to bring their own laptops.