CommunityLIVE World Tour Melbourne

Melbourne Marriott Hotel Docklands | 25th August 2026

Connect. Learn. Innovate.

Join us in person to explore the latest Hyland product enhancements, discover powerful new capabilities and get a firsthand look at our innovative roadmap. Hear real-world success stories from customers who are transforming their organisations and gain actionable insights from industry experts.

Get ready to take your knowledge of AI, enterprise agents and intelligent automation to the next level. The agenda for 2026 will feature strategic and interactive sessions that will show you how to unlock powerful insights hidden in your content to empower more-informed decisions, fuel automation and drive innovation.

This free one-day event brings together Hyland customers, prospects and partners for real solutions, local success stories and hands-on learning.

Why attend?

Built for ANZ

CommunityLIVE World Tour brings the best of Hyland's global innovation directly to Australia and New Zealand, with content tailored to local industries, regulatory requirements and organisational priorities.

Whether you operate in healthcare, government, financial services, higher education, insurance, manufacturing or the broader commercial sector, you'll gain practical insights relevant to your organisation's transformation journey.

Practical outcomes for business, clinical and technology leaders

Whether you're responsible for operational performance, patient experience, digital transformation, enterprise architecture or information governance, you'll leave with actionable strategies to:

  • Modernise content-driven and document-intensive processes without replacing existing core systems

  • Improve customer, patient and employee experiences through better access to information

  • Reduce compliance, privacy and operational risk

  • Increase workforce productivity through automation and AI-powered solutions

  • Develop a practical roadmap for cloud migration, process modernisation and intelligent automation.

  • Unlock greater value from enterprise content, data and clinical information

Learn from organisations like yours

Hear how organisations across ANZ are solving real-world challenges using Hyland solutions.

Learn how organisations like yours are accelerating service delivery, automating finance and HR processes, strengthening governance and improving operational efficiency. Discover how healthcare providers are improving access to patient information, streamlining clinical workflows and supporting connected care.

Connect with Hyland experts, customers and partners who understand the unique challenges and opportunities facing organisations across the region.

Explore what's possible

Experience the latest Hyland innovations, including:

  • Cloud-native content services and flexible hybrid deployment models

  • AI-powered document processing, intelligent automation and workflow orchestration

  • Enterprise imaging and clinical content management solutions

  • Digital patient, customer and employee information management

  • Low-code tools for rapid application and process development

  • Legacy platform migration and modernisation strategies

  • Information governance, compliance and security best practices

Who should attend

Business Leaders

  • Operations and Shared Services Executives

  • Customer Experience and Service Delivery Leaders

  • Finance and Procurement Leaders

  • Human Resources and People Leaders

  • Risk, Governance and Compliance Professionals

Healthcare Leaders

  • CIOs, CMIOs, CNIOs and Digital Health Leaders

  • Health Information Managers and Clinical Informaticians

  • Clinical Operations and Patient Services Leaders

  • Enterprise Imaging and Diagnostic Services Leaders

  • Information Governance, Privacy and Compliance Professionals

Technology Leaders

  • CIOs and IT Directors

  • Enterprise and Solution Architects

Partners

  • Systems integrators

  • Resellers

  • Technology partners

Join your peers to discover how leading organisations are using content, data, automation and AI to transform operations, improve experiences and deliver better business and healthcare outcomes.

Agenda CommunityLIVE (25 August)

8:45-9:30 | Registration: coffee and tea
Guest arrival, coffee and tea

PLENARY SESSIONS

9:30-9:45 | MC- opening
Welcome and introduction: presentation of the day's objectives

9:45-10:30 | Opening Keynote
Hyland's strategic vision

10:30-11:00 | Break
Peer to peer networking

11:00-11:30 | Innovation: product direction
Presentation of the latest product developments and roadmap

11:30-12:00 | Special Guest Speaker
Dr. Zivit Inbar

12:00-13:00 | Break
Luncheon: connect with peers and Hyland

BREAKOUT SESSIONS

BREAKOUT 1 - GENERAL
13:00-13:30 | Customer insights
A practical session sharing customer insights and best practices

13:30-14:30 | Product demonstrations
Diverse program demonstrating the latest Hyland products and use cases

BREAKOUT 2: HEALTHCARE
13:00-13:45 | Why Intelligent Automation Matters in Healthcare Informatics
How intelligent data capture and automation address workforce constraints in healthcare

13:45-14:30 | Building a Connected Clinical Imaging Ecosystem
Digital health leaders reflecting large-scale imaging transformation.

PLENARY SESSION

14:30-14:45 | Where to from here? Key Takeaways and Next Steps
Closure of formal sessions, final reflections, turning your learnings into actions

14:45-16:45 | Product sandbox: hands-on experience
Your opportunity to explore the latest Hyland products

Agenda TechCamp (26 August)

Time

Topic

Description

08:30 am – 09:00 am                                     

Registration & Welcome

 

9:00 am – 10:30 am

Agentic Document Processing

Learn how the capabilities of Agentic Document Processing can transform unstructured documents into intelligent, enriched business assets. Explore capabilities beyond classification and metadata extraction and see how we enable document understanding, enrichment, summaries, insights, and automation-ready outputs.

10:30 am – 11:00 am

Morning Break

 

11:00 am – 12:30 pm

Agents Everywhere: Build an Agentic Workflow in 90 Minutes

Learn how to design and implement agents that can analyze, solve, escalate, or support decision-making and problem-solving with Hyland Agent Builder and Hyland Automate.

12:30 pm – 1:30 pm

Lunch Break

 

1:30 pm – 3:00 pm

Beyond Search: Unlock Answers and Insights with Knowledge Agents

Build a document-grounded Q&A experience that uses semantic search and agents, with contextual filtering and access controls so answers are accurate, relevant, and permission-aware.

3:00 pm – 3:30 pm

Afternoon Break

 

3:30 pm – 4:30 pm

The Path to the Agentic Enterprise: Bringing it all together

 

4:30 pm – 5:00 pm

Wrap-up

 

*Note: All technical sessions will be hands-on. Participants are required to bring their own laptops.

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