Overview
Connect with business and IT leaders across the region to explore practical strategies for modernizing content processes, reducing operational risk and delivering better experiences for customers and employees.
This free one-day event brings together Hyland customers, prospects and partners for real solutions, local success stories and hands-on learning.
Why attend
Built for South Africa
CommunityLive World Tour brings global Hyland insights to South Africa with content tailored to local priorities, industries and regulatory environments.
Practical outcomes for business and IT
Whether you lead digital transformation, manage enterprise systems or own critical processes, leave with actionable takeaways:
Modernize content-driven workflows without ripping out existing systems
Reduce compliance and operational risk
Improve employee productivity and customer experience
Build a realistic roadmap for cloud migration, automation and AI
Learn from organizations like yours
Hear how companies in South Africa have solved real problems — from accelerating loan approvals to automating invoice processing to meeting GDPR requirements. Connect with local Hyland experts and partners who know your market.
Explore what's possible
Explore Hyland's latest capabilities, including:
Cloud-native content services and hybrid deployment options
AI-powered document processing and workflow automation
Low-code tools for rapid process improvement
Migration and modernization strategies for legacy platforms
Who should attend
Business leaders: Operations, Customer Experience, HR, Finance, Compliance, Shared Services
Technology leaders: CIOs, IT Directors, Enterprise Architects, Application Owners, Developers
Partners: Systems integrators, resellers, technology partners
Event agenda
7:30-9:00 | Attendee welcome
Registration and welcome coffee
9:00-9:15 | Welcome and what’s new at Hyland
Welcome and opening remarks
Speakers:
Yamina Aburoomi Santana, Director, Middle East & Africa
Derren Naidoo, Regional Account Manager
9:15-9:30 | Opening keynote: Building the Agentic Enterprise
We will share the strategic vision shaping the next phase of enterprise transformation. He'll advance ideas about how organisations are moving beyond traditional content management toward an agentic enterprise — where intelligent content, AI‑driven automation and data work together to drive smarter decisions, faster execution and measurable business outcomes.
Attendees will gain clarity on what’s changing, why it matters now and how Hyland’s strategy is evolving to support this shift.
Speaker: Arsalan Minhas, AVP, Sales Engineering
9:30-10:30 | Innovation and outlook
Building on Hyland’s strategic vision, we will take a customer‑first view of how organisations are turning strategy into execution. This session focuses on what enterprise leaders are seeing on the ground — from evolving customer expectations to real‑world adoption of intelligent content, automation and AI.
Attendees will gain practical insight into how customers are modernising their operations, where value is being realised today and how Hyland partners with organisations to drive tangible outcomes across efficiency, governance and growth.
Speaker: Arsalan Minhas, AVP, Sales Engineering
10:30-11:00 | Networking break
Coffee break and peer-to-peer exchange
11:00-12:00 | Customer panel: perspectives and best practices
Explore how different organisations are approaching similar challenges, the choices shaping their outcomes and their varied paths to success. Expect a lively discussion that highlights contrasting viewpoints, shared themes and practical ideas you can take forward.
Moderator: Yasmina Aburoomi Santana, Director, Middle East & Africa
12:00-13:00 | Networking lunch
Collaborative lunch and in-depth discussions
13:00-13:40 | AI Beyond the Hype: How the Content Innovation Cloud Delivers What Actually Matters
As organisations apply AI to unstructured data, many initiatives stall not because of the models—but because content lacks context, governance and connection across systems. This session cuts through the hype to examine what has genuinely delivered business value, drawing on real customer experience enabled by the Content Innovation Cloud (CIC). We’ll explore which approaches succeed when content is unified, enriched and governed through CIC, which fall short without this foundation, and what executives should prioritise now to turn AI from experimentation into trusted, scalable business impact.
Speaker: Jon Whitear, AI Specialist EMEA and APAC
13:40-14:10 | OnBase: Trusted Expertise, Reliable Value and the Road to What’s Next
Join us for this cornerstone session to explore the latest Hyland OnBase features and meet the product experts shaping the solution’s direction. You’ll get an early look at upcoming innovations across the OnBase roadmap — including modernization tools like the OnBase Upgrade Assistant, designed to make staying current simpler and more efficient. The session also highlights how the Content Innovation Cloud can extend and enhance your existing solutions, with capabilities such as Hyland Intelligent Document Processing (IDP), Knowledge Discovery and other AI-driven features that unlock even more value from your OnBase investment. Attendees will leave with a clear understanding of what’s available now, what’s coming next and where to go throughout the conference to deepen their expertise.
Speaker: Tristan Peters, Solution Engineer
14:10-14:40 | Nuxeo: Building the Modern Digital Enterprise
A Unified Platform Vision: Join us for a high level look at what’s new and what’s coming for Hyland Nuxeo, now accelerating transformation outcomes with the Content Innovation Cloud. You’ll explore secure content lifecycle managemen t, datadriven automation powered by AI, advanced analytics, cloud modernization and nex t- generation customer experience solutions. Together, these capabilities show how Nuxeo and the Content Innovation Cloud align to solve today’s most pressing business and IT challenges.
Speaker: Dan Wingrove, Manager, Solutions Consulting
14:40-15:10 | Alfresco: What's Happening Today and What Lies Ahead
Join us to explore what's new and what's next for Hyland's cloud-native ECM solution, Alfresco. We will explore recent releases and explore both key priorities and future plans for innovating Alfresco, as well as how Alfresco customers can leverage content intelligence in the Content Innovation Cloud — such as Knowledge Discovery, content enrichment agentic automation, governance and more.
Speaker: Neil Rayment, Solution Engineer