CommunityLIVE World Tour Abu Dhabi
Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl | October 1, 2026
Join United Arab Emirates business and IT leaders across the region to explore practical strategies for modernizing content processes, reducing operational risk and delivering better experiences for customers and employees.
This free one-day event brings together Hyland customers, prospects and partners for real solutions, local success stories and hands-on learning.
Why attend
Built for United Arab Emirates
CommunityLive World Tour brings global Hyland insights to United Arab Emirates with content tailored to local priorities, industries and regulatory environments.
Practical outcomes for business and IT
Whether you lead digital transformation, manage enterprise systems or own critical processes, leave with actionable takeaways:
Modernize content-driven workflows without ripping out existing systems
Reduce compliance and operational risk
Improve employee productivity and customer experience
Build a realistic roadmap for cloud migration, automation and AI
Learn from organizations like yours
Hear how companies in United Arab Emirates have solved real problems — from accelerating loan approvals to automating invoice processing to meeting GDPR requirements. Connect with local Hyland experts and partners who know your market.
Explore what's possible
Explore Hyland's latest capabilities, including:
Cloud-native content services and hybrid deployment options
AI-powered document processing and workflow automation
Low-code tools for rapid process improvement
Migration and modernization strategies for legacy platforms
Who should attend
Business leaders: Operations, Customer Experience, HR, Finance, Compliance, Shared Services
Technology leaders: CIOs, IT Directors, Enterprise Architects, Application Owners, Developers
Partners: Systems integrators, resellers, technology partners
Event Agenda
Start Time | End Time | Keynote | Description | Speaker |
11:00 AM | 12:00 PM | Registration | ||
12:00 PM | 12:05 PM | Welcome to CommunityLIVE Abu Dhabi | Welcome and opening remarks | Yasmina Aburoomi Santana, Managing Director MEA, Hyland |
12:05 PM | 1:00 PM | Opening Keynote: | Hyland's vision for the Content-Powered Agentic Enterprise, where governed enterprise content, data and AI work together to automate document-centric processes, accelerate decision-making and deliver measurable business outcomes. Includes live demonstrations and a practical blueprint for building an agentic enterprise without replacing existing systems or cloud strategy. | Arsalan Minhas, AVP, Sales Engineering, Hyland |
1:00 PM | 1:30 PM | Live product demonstrations showcasing Hyland's pioneering solutions and AI-powered capabilities in action, showcasing practical, real-world applications across content management, intelligent process automation, and governed AI workflows. | Ramy Mohareb, Sr. Sales Solutions Engineer, Hyland Jose Carrasco, Solutions Engineer, Hyland Tristan Peters, Solutions Engineer, Hyland | |
1:30 PM to 2:00 PM — Networking Break | ||||
2:00 PM | 2:30 PM | Content, Intelligence and | We’ll explore how Hyland Healthcare is helping organizations unlock greater value from their clinical content, create a more complete view of the patient, and build the foundations for the next generation of AI and agentic workflows. We’ll also share how these capabilities are being explored with healthcare organizations today and what this could mean for the future of patient information. | Michael Burke, Account Manager, Hyland |
2:30 PM | 2:45 PM | AI Leadership by 2031 | Most organizations sit on vast reserves of unstructured content — and most are leaving its value untapped. This session explores how the UAE's AI ambitions hinge on unlocking insight from this hidden data, and what leaders must do now to turn unstructured content into a genuine competitive advantage. | Jon Whitear, AI Specialist EMEA and APAC, Hyland |
2:45 PM | 3:00 PM | From Days to Under a | Fidelity United set out to transform how it handles motor claims across the UAE and GCC — moving from fragmented, manual processes to a connected, auditable operation that now registers claims in under a minute. | Nader Amer, Solutions Director, SquareOne Technologies |
3:00 PM | 3:30 PM | Fire-side Chat: | In conversation with Hyland's MEA Managing Director, Fidelity United Insurance and SquareOne Technologies share the story behind their work together: what drove the change, how it was delivered, the impact on teams and customers, and how those foundations now open the door to AI. A candid look at what it takes, from the people who did it. | Moderated by Yasmina Aburoomi Santana, Managing Director MEA, Hyland |
3:30 PM | 3:45 PM | The Realistic AI Roadmap | Cutting through AI hype, this session offers a grounded, practical view of where organizations see real value first, and realistic timelines for getting there. A candid look at sequencing AI initiatives for measurable business outcomes, not just ambition. | Jon Whitear, AI Specialist EMEA and APAC, Hyland |
Event Wrap Up | ||||
3:45 PM | 4:30 PM | Networking Lunch | Closing networking lunch. | |