Hyland Intelligent Document Processing

Hyland’s IDP software is built on Hyland Content Innovation Cloud™. It delivers AI-native agentic document processing that enables transformational automation for content-dependent processes.

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Key features

Hyland IDP provides AI-native document capture, separation, classification and intelligent data extraction and enrichment.

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Hyland IDP uses LLMs with generative AI (gen AI) to power document processing and simplify automation design and configuration.

Intuitive configuration

Gen AI prompt-based design with dynamic suggestions, prebuilt templates, low-code configuration and automatic BPMN-compliant process generation accelerates time to value.

Highly scalable, flexible and extensible

Hyland IDP scales to handle high volumes of documents and easily integrates with your enterprise applications and processes, making it easy to deploy in multiple use cases across your organization.

AI-native recognition

Hyland IDP leverages gen AI-native character recognition of content in the document. It can recognize printed text (optical character recognition), handwritten and hand-printed text (intelligent character recognition), optical marks such as checkboxes, radio buttons, stamps, watermarks and even data in table format.

Document separation and classification

Hyland IDP intelligently distinguishes between document types and automatically separates individual documents from a set of scanned pages without relying on separators.

Data extraction

AI-native extraction of data and metadata from semistructured and unstructured content with intelligent field suggestions.

Data validation

Validation and verification of the extracted content, format and structure of the processed documents with available human-in-the-loop verification options.

Data enrichment

Using gen AI, extracted content is enriched with contextually relevant insights and metadata to enable not just recognition but understanding.

We needed a solution that could not only learn different document types but also continuously learn the variations within each type and get better over time. And that’s what Hyland IDP does.
— Aaron Seamans, VP of Information Technology, Valeris

How it works

Agentic document processing

Hyland IDP leverages AI agents powered by LLMs to provide document recognition, separation, classification, and data extraction and enrichment.

User experience

With a gen AI prompt-based interface, intelligent suggestions and low-code configuration and integration, Hyland IDP is easy to set up and use.

Document AI

As part of Hyland Content Innovation CloudTM, Hyland IDP provides access to advanced content intelligence and enrichment to enhance business processes.

Want to see it in action?

Watch how easy it is to set up a new project with Hyland IDP.

Hyland IDP is an integral component of Hyland Content Innovation Cloud™

Don’t stop with automating just the extraction of data from documents – automate acting on this data, too.

  • Easily add agentic document processing to your business processes

  • Automate the entire business processes – from the initial document ingestion to the business action

  • Connect systems, people, and AI agents for seamless, end-to-end automation

Hyland Content Innovation Cloud™

With Hyland IDP, you gain not only the industry-leading AI-native document capture, classification, separation and data extraction solution – you also gain access to a complete process automation and orchestration studio and a library of AI agents, AI-enabled automation tools and prebuilt integrations to transform your entire processes.

Content Innovation Cloud empowers you to innovate with your content, drive digital transformation and achieve unprecedented business outcomes, all while meeting you where you are in your journey.

Benefits

Reduce cost and time required for document processing

  • AI-native document recognition, separation and classification eliminate the need for costly manual processing.

  • Intelligent automation eliminates bottlenecks and accelerates business cycle times.

  • Digital document processing saves paper, reduces storage costs and contributes to environmental sustainability.

Improve data quality and reduce errors

  • Intelligent data extraction and validation reduce data errors and the associated risk to your organization and your customers.

  • Extracted data is automatically entered into your business systems, eliminating data entry errors.

  • Standardized, automated processes reduce exceptions and costly rework.

Improve user and customer experience

  • Prompt-based interface simplifies automation design and configuration.

  • Intelligent automation reduces employee burnout and churn caused by redundant, high-volume document processing tasks.

  • Having critical data available faster improves customer care and response times.

Accelerate time to value

  • Intuitive, low-code automation interface reduces requirements for IT resources.

  • AI-enabled prompt-based interface accelerates solution building.

  • A cloud-native solution with prebuilt integration connectors and APIs accelerates solution deployment.

Case studies

Resources

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