Financial investigation software for credit unions

Easily access critical data via Hyland’s card fraud investigation tools

Your members trust you. Protecting their personal information is crucial to maintaining that trust. So is acting quickly and efficiently in potential fraudulent situations. 

Relying on inefficient spreadsheets leads to time-consuming and disorganized investigations that are frustrating for members. Investigators need a better alternative to basic Excel spreadsheets. They need an efficient way to organize, access and connect each piece of critical information, including information across business applications.

Hyland helps streamline card fraud investigation for credit unions

Financial investigation software allows investigators to easily log, access and interact with the critical data involved in a card fraud investigation. Leveraging a robust content services software solution for fraud investigations gives employees a 360-degree view of all case-related information — including data records, documents, forms and history. 

The right financial investigation software leverages case management capabilities, allowing financial firms and investigators to:

  • Simplify the entry, organization and reporting of information surrounding a fraudulent case file. Get a complete view of all case-related data so your employees are empowered to work smarter and contribute to more high-value tasks.

  • Provide instant and simultaneous access to case files for multiple users. Gain visibility and control of reporting dashboards and audit trails for all case activities, leading to increased transparency and compliance.

  • Streamline investigations with easy access to information from disparate systems with advanced search capabilities. Break down silos and save time — and money — with a single source of truth for all your critical data.

  • Focus on customer experience. Provide enhanced ease of use, speed and security to meet your members’ evolving needs and expectations.

We'll help you provide your members with peace of mind — and a quick resolution should theft occur. 

Discover how card fraud investigation software leveraging case management tools can benefit your credit union.