Today, Alfresco platform serves as the primary document management repository for the entire PGA TOUR and has been the core framework used to move the organization out of shared drives and onto a platform that provides better version control, access and efficiency.
With Alfresco Workdesk, the PGA TOUR now has easier access to its repository of documents. Users can quickly access precisely what they need, drill down to the documents related to their specific process, when they need them, and can edit those documents faster and more efficiently.
“The Alfresco Workdesk product, and Alfresco in general, and our partner Blue Fish have provided us with excellent resources to work with as well as extending many benefits to our end users that make their life easier.” said Doug Edwards, who leads the PGA TOUR’s customer service team.
Through the Workdesk capabilities, the marketing and legal teams at the TOUR have a streamlined process, saving hours of transcription and manual data entry and information is more timely and accurate as a result.
The Alfresco Workdesk solution was configured to allow marketers to apply metadata to PowerPoint presentations, allowing for easier search and discovery of relevant slides. Third party contracts and agreements were also entered into the repository and tagged and routed, making it easy to find and retrieve them based on business rules.
“In general, Alfresco and Alfresco Workdesk, have been a very cost-effective approach for us compared to others in the document management space and a great value proposition for our organization,” said Edwards.