Having evaluated a number of potential solutions, including SharePoint and OpenText, Hyland's Alfresco platform was selected as the ECM system that best met ERT’s diverse requirements.
“Alfresco platform offered the greatest flexibility and extensibility of all the solutions we reviewed,” Palmer said. “Alongside meeting the FDA’s requirements on records management and security standards relating to the creation, classification, protection and record retrieval, it delivered integration with our ARX CoSign digital signature solution.”
Implementation was undertaken by Alfresco Platinum Partner Zaizi, which developed specially customized workflows and engineered the CoSign integration with Alfresco platform. It currently manages more than 400,000 documents, and the process of migrating thousands of legacy documents from Windows file servers continues.
“Thanks to Alfresco platform, we’ve been able to eliminate the silos of data that previously existed across our global operations,” Palmer said. “Now, regardless of where they’re located, our staff can instantly access the most current version of documents and instantly retrieve or route documents from our central repository at the press of a button.”
Alfresco platform’s deep integration with CoSign will streamline the approvals process for external sponsors, enabling ERT to maintain a complete electronic workflow within the organization while seamlessly connecting external stakeholders. Digital signatures can be applied and verified in one simple step, ensuring ERT can demonstrate client cognizance and approval of operational agreements and change orders.
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