August 07, 2025

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Hyland strengthens its Gulf Cooperation Council presence with strategic expansion in Saudi Arabia and UAE

Strategic expansion in the region deepens market presence while bringing advanced content intelligence closer to customers with new regional offices and dedicated leadership

Hyland, the pioneer of the Content Innovation Cloud™, is strengthening its commitment to The Kingdom of Saudi Arabia (The Kingdom) and the United Arab Emirates (UAE) to meet their respective innovation goals with new offices in Riyadh and Dubai. These facilities position Hyland to directly support the Gulf Cooperation Council (GCC) by delivering advanced content intelligence solutions that drive the digital transformation ambitions of enterprises across the region.

“Hyland has been supporting enterprises across the region for nearly two decades, and deepening our presence signals a bold step forward in our commitment to powering GCC initiatives such as ‘Vision 2030’ and ‘We the UAE 2031’,” said Jitesh S. Ghai, CEO of Hyland. “With innovations like the Content Innovation Cloud, we’re helping organizations unlock mission-critical data within their unstructured content, automate with AI, and shift from manual processes to intelligent, insight-driven operations. This isn’t just market expansion, it’s a strategic investment in the digital futures of The Kingdom and the UAE.”

The Content Innovation Cloud aligns with these strategic visions by enabling organizations to unlock critical insights from their unstructured data and build the digital infrastructure essential for economic transformation. Through AI-powered content intelligence, Hyland empowers GCC enterprises to reduce dependency on manual workflows while building smart, data-driven capabilities that underpin both nations' strategic goals. By accelerating AI-powered automation, the platform helps organizations achieve measurable gains in operational efficiency and cost savings, delivering tangible economic value that drives productivity and improves customer experiences.

Yasmina Abu-Roomi Santana named Managing Director for Hyland in the GCC

As part of its commitment to supporting enterprise digital transformation in the GCC, Hyland has appointed Yasmina Abu-Roomi Santana as Managing Director to lead field sales initiatives and drive strategic growth across the Middle East. In this role, she will expand Hyland's footprint through new business acquisition while strengthening relationships with existing customers and partners, underscoring the company's continued investment in delivering innovative content management and AI-powered solutions to the region.

"I'm excited to lead Hyland's expansion in the GCC as we deliver groundbreaking innovations through our Content Innovation Cloud to partners and enterprises across the region," said Abu-Roomi Santana. "Our global deployment capabilities, combined with deep regional market expertise, position us to accelerate partner growth and drive exceptional value for customers while strengthening Hyland's footprint throughout the region."

What Hyland partners are saying

"Hyland has been CompTechCo's trusted partner in the GCC for nearly a decade, helping us drive AI-powered digital transformation for our customers in Saudi Arabia," said Amer Zein El Abdin, vice president at CompTechCo. "Using Hyland's platform, we've enabled government agencies like the Ministry of Justice, Ministry of Economy and Planning, Ministry of Tourism, and Dariyah Gate Development Authority to modernize their content management systems and better serve The Kingdom."

"Hyland stands out as a true technology enabler and innovation driver in the GCC’s digital transformation journey,” said Nader Amer, solutions director at SquareOne. “Their cloud-ready, data-centric, and AI-augmented solutions don't just meet the vision — they actively accelerate it. We're proud to partner with Hyland to help our customers achieve breakthrough results faster than ever before."

To learn more about the Hyland’s platform and solutions, please visit Hyland.com.

About Hyland

Hyland empowers organizations with unified content, process and application intelligence solutions, unlocking profound insights that fuel innovations. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland’s solutions fundamentally redefine how teams operate and engage with those they serve. For more information on Hyland, our products and solutions, please visit Hyland.com.

Media contact:

Jason Gerdon
[email protected]