July 13, 2023

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Hyland earns 3 ‘Top Rated’ awards from industry-leading research firm TrustRadius

Recognition fueled solely by customer reviews, delivering objective tech evaluation to potential buyers

TrustRadius Top Rated 2023 logo.

Hyland, a leading global content services provider, has received three “Top Rated” awards from TrustRadius, which provides a review-based decisioning platform for technology buyers.

Hyland earned “Top Rated” distinction for its OnBase platform in three categories: enterprise content management software, business process management and case management. To earn Top Rated recognition, software providers must meet these criteria:

  • Recency: the product must have 10 or more recent reviews (from the past year)
  • Rating: the product must have a TrustRadius Score of 7.5 or higher
  • Relevance: the product must earn at least .5% of the site traffic in the category

Independent reviews are growing in importance in the tech buyer journey, as TrustRadius survey data show that 77% of consumers start with self-serve — by looking at reviews for products as opposed to reaching out directly to a company.

“We are here to make our customers successful, and these awards reinforce that we are enabling them to achieve that success,” said Ed McQuiston, Hyland’s chief customer officer. “We know our innovative approach and product roadmaps have helped drive success today, and we are confident that we will do so tomorrow and in the future, as well.”

OnBase provides key capabilities in automated capture, reporting and analytics, process automation, case management, retention and records management, and more.

For more information about the latest enhancements to Hyland’s content services offerings, visit Hyland.com.

About Hyland

Hyland provides industry-leading technology foundations that empower its customers to create better human connections. Trusted by thousands of organizations worldwide, including more than half of the Fortune 100, Hyland's intelligent solutions seamlessly integrate content, data and processes to improve each interaction.

About TrustRadius

TrustRadius delivers the most credible technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content. Technology providers are empowered to tell their unique stories, engage high-intent buyers, and gain customer insights. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

Media contact

Joel Hammond
+1 216.213.2126
[email protected]