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Are you ready for the claims process of the future?

Is your insurance company prepared to handle claims submitted 20 years from now? How about 10 years? How about five?

Is your insurance company prepared to handle claims submitted 20 years from now? How about 10 years? How about five?

If you said yes, you might want to think again. Unless your company is already engaged in gathering telematics data from business and personal sensors, connected to buildings, homes, cars — even people. Or if you have a dedicated team monitoring social media to gather information about claims severity or to examining the impact of destructive events like hurricanes, fires and floods.

Maybe you’re already using drones for inspection? And you’ve invested in technology that eliminates the low value, tedious, manual tasks your adjusters must perform in order to investigate and close a claim?

If this all sounds like an overwhelming challenge, that’s because it is. However, it is a challenge that’s achievable, especially if insurers unite with the right technology partners.