--- title: "The Business of Care" description: "Leverage content services across your healthcare enterprise. Improving productivity, efficiency and compliance for health information management, AP and HR." url: "https://www.hyland.com/en/solutions/industries/healthcare/business-of-care" lang: "en" published: "2026-09-14T02:57:22.734Z" --- # The Business of Care ## The business of care Automate business processes across your healthcare enterprise to reduce costs and enhance efficiency. [Talk to healthcare experts](/en/contact-us) [Book a demo](/en/demos/request-demo) ## Explore Hyland Healthcare’s business of care expertise ### Patient registration and consent Hyland provides a complete strategy to simplify the patient registration and consent process. This improves patient experiences, reduces costs and enhances productivity. - Patient forms are automatically created by Hyland’s form manager. - Patients can remotely review and sign forms, and upload photos and documents, by using our patient portal. - Patients can also review and sign additional forms on mobile devices provided by their health system. - Physicians can see patients’ medical records on mobile devices. [Digitize patient registrations](/en/resources/articles/paperless-patient-registration-and-consents) ### Automate multipatient correspondence processing **One document. Multiple patients. Less manual work.** When payer correspondence contains information for multiple patients, Hyland Intelligent Correspondence for Revenue Cycle helps teams: - Identify patient-specific content within a document - Auto-generate patient-specific copies of a document - Support automated page segmentation workflows - Review system-generated redactions - Retain only the information associated with the selected patient - Reduce repetitive document preparation and review activities **The result:** More efficient correspondence processing with improved consistency and user oversight. [Accelerate your reimbursement workflows](/en/resources/articles/revenue-cycle) ### Robotic process automation Healthcare organizations can utilize robotic process automation (RPA) to improve quality and efficiency by automating critical or repetitive functions. - **RPA benefits for the industry:** Electronic patient records, streamlined processes, reduced errors and costs, increased compliance - **RPA benefits for healthcare professionals:** Comprehensive data, improved patient management, rapid exchange of patient data - **RPA benefits for patients:** Fast test results, hands-free check-ins, direct-to-patient services [Leverage RPA for efficient processes](/en/resources/articles/rpa-in-healthcare) ### Accounts payable Automation can turn an accounts payable (AP) department from a cost center to a profit center. Healthcare CFOs can maximize the return on their AP automation investment by considering these key factors: - Eliminating manual data entry - Capitalizing on early payment discounts - Leveraging payable data for improved cash management - Creating scalable processes that reduce hiring needs - Improving cash management and workflows [Maximize ROI with AP automation](/en/resources/articles/reduce-operational-costs) ### Healthcare HR solutions Hyland’s HR solutions help organizations simplify the management of documents and policies while enhancing productivity and expediting workflows. Other benefits include: - Reducing or eliminating paper, paper waste and the retention of physical documents - Mimicking an existing paper file structure - Digitally streamlining employee files and cutting associated costs - Automating foldering processes - Identifying missing or duplicate documents [Modernize HR](/en/learn/hr/guide-to-modernizing-hr) ### New business applications By enabling rapid application development (RAD), organizations can accelerate their digital agility and adapt to new challenges faster than ever. Common applications and use cases include: - Employee onboarding - Employee records and retention management - Invoice processing - Vendor management - Help desk/service ticketing - Complaint management - Contract management - Compliance monitoring [Explore new business applications](/en/resources/articles/workview-product-overview) ## ERP and other integration solutions Achieve your resource planning goals while extending the value of core applications across the enterprise with Hyland's integration solutions. - ERP integrations - Cloud fax integrations - Integration services [See all integrations](/en/platform/integrations) ## Healthcare content management case studies More than 50% of U.S. health systems — and a rapidly growing base of international hospitals — rely on Hyland Healthcare. Learn how our solutions deliver quantifiable value that supports the business of care. - [Great Ormond Street Hospital](/en/customers/great-ormond-street-hospital) — Leading pediatric hospital streamlines clinical workflows to improve the patient experience by digitizing consent forms, signature capture and use of clinical guidelines. - [MetroHealth System](/en/customers/metrohealth-system) — Leading health system reduces missing reports by more than 80% and supports access to almost 5 million images in a three-year span. - [WellSpan Health cuts downtime from hours to minutes](/en/customers/wellspan) — Integrated health system improves uptime, reduces infrastructure risks and scales enterprise content operations by migrating Hyland OnBase™ to the Hyland Cloud™, powered by AWS. - [Cook Children’s Health Care System](/en/customers/cook-childrens) — Pediatric health system utilizes Hyland's intelligent content management solutions to streamline and improve processes enterprise-wide. [View all case studies](/en/resources/resource-center?size=n_20_n&filters%5B0%5D%5Bfield%5D=content_type.keyword&filters%5B0%5D%5Bvalues%5D%5B0%5D=case_study&filters%5B0%5D%5Btype%5D=any&filters%5B0%5D%5Bpersistent%5D=false) ## Benefits of Hyland’s business of care solutions More than half of the hospitals in the U.S. work with Hyland. We help thousands of healthcare organizations ... - Improve processes, workflows and patient experiences - Accelerate digital agility - Increase productivity and compliance - Reduce costs and errors ## Healthcare content management resources ### [The enterprise-wide value of Hyland Healthcare](/en/resources/articles/enterprisewide-value-of-hyland-healthcare) ### [Unlock the full potential of AI agents](/en/resources/analyst-reports/forrester-tlp-healthcare) ### [Hyland experts: How health systems can improve cybersecurity](/en/resources/articles/hyland-healthcare-cybersecurity) ### [Addressing the workforce shortage with AI and automation](/en/resources/articles/healthcare-workforce-shortage)